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HR: Leave Management

Configure leave types with accrual and carryover, track balances that exclude weekends and public holidays, run single- or two-level approval, read the team calendar, and let staff request leave with a login or through a no-login PIN portal.

4 lessons 38 min 5-question assessment 75% to pass

What you’ll learn

  • Set up leave types with entitlement, accrual method, and carryover cap
  • Explain how balances are computed and why weekends and public holidays are excluded
  • Run the request → recommend → approve lifecycle, including two-level approval
  • Enable self-service, including the no-login PIN portal for staff without accounts

Course content

4 lessons · 38 min of reading
01
Lesson 1 of 4 Reading 9 min

Leave types, accrual, and carryover

A leave type is the template for a kind of time off. It carries an annual entitlement in days, whether it is paid, whether it requires approval, a colour, and whether it is active. Setting these deliberately matters because they shape everything downstream: an unpaid type will later prorate pay, and a type that does not require approval skips the queue. You define types once in the leave settings and reuse them across the workforce.

Entitlement can be granted in two ways. Upfront accrual gives the whole year's allowance at once; monthly accrual builds it up over the year, capped so it never exceeds the annual entitlement. A scheduled monthly job performs the accrual idempotently — running it twice in a month does not double-credit. At year end, a carryover step moves unused balance into the new year up to a configurable carryover cap, so "use it or lose it" and "carry everything" are both expressible per type.

The balance itself is a stored figure per employee, per type, per year, defined as opening + accrued + adjustment − taken. Storing it (rather than only computing on the fly) means approvals record what was taken and cancellations reverse it, and the number stays stable and auditable. When you introduce a new type mid-year, think about which accrual method and carryover cap reflect your policy, because those two settings are what make the yearly numbers behave.

Key takeaways

  • A leave type sets entitlement, paid/unpaid, whether approval is required, and active state.
  • Accrual is upfront or monthly (capped at entitlement); the monthly job is idempotent.
  • Year-end carryover moves unused balance forward up to a per-type carryover cap.
  • Balance = opening + accrued + adjustment − taken, stored per employee/type/year.
02
Lesson 2 of 4 Reading 8 min

How days are counted

When someone requests leave over a date range, AWRA counts working days, not calendar days. Weekends are excluded, and so are public holidays that fall inside the range. This is why a request from a Friday to the following Tuesday that spans a public-holiday Monday deducts only the true working days rather than the full calendar span — the number the employee sees and the balance deducted are the honest cost of the absence.

Public holidays therefore are not decoration; they are an input to the maths. You maintain a public-holiday calendar per organisation, and recurring holidays repeat automatically each year. If a holiday is missing, leave over that day will over-count; if a phantom holiday is present, it will under-count. Keeping the calendar accurate is the small housekeeping task that keeps every balance correct.

A request that resolves to zero working days — for example a weekend-only range — is rejected, because there is nothing to deduct. The rule to teach staff is simple: leave is measured in the days you would otherwise have worked. This same working-day calculation is reused by the attendance side, so leave and attendance agree about which days count.

Key takeaways

  • Leave is counted in working days: weekends and public holidays inside the range are excluded.
  • Public holidays are maintained per organisation; recurring ones repeat each year automatically.
  • A range with zero working days (e.g. weekend-only) is rejected — nothing to deduct.
  • The same working-day logic is shared with attendance, so the two agree on which days count.
03
Lesson 3 of 4 Practice 10 min

The approval lifecycle

A request moves through a clear lifecycle: pending → approved or rejected, with cancel available to the requester while it still can be. Only a pending request can be decided, which prevents double-handling. Approving deducts the balance; rejecting or cancelling does not, and cancelling a previously approved request restores the balance it had taken. Because the balance is stored, these effects are recorded rather than merely recomputed.

Some leave types need two levels of sign-off. With two-level approval a request is first recommended by a line manager (moving it from stage one to stage two) and then given final approval by HR — and final approval is blocked until the recommendation exists. The request carries its stage and the level-one decision, and the detail page shows an approval-flow tracker so everyone can see where it sits. A line manager can also reject at level one, ending the request before it reaches HR.

For day-to-day supervision, the pending-approvals queue is simply the leave list filtered to pending. Open a request to see its balance impact before deciding. The habit to build is to check the team calendar (next lesson) alongside the queue, so an approval is made with visibility of who else is already away.

Key takeaways

  • Lifecycle is pending → approved/rejected, with cancel; only pending requests can be decided.
  • Approving deducts balance; cancelling an approved request restores it.
  • Two-level types are recommended by a line manager, then approved by HR — final approval is blocked until recommended.
  • The pending queue is the leave list filtered to pending; check the calendar before deciding.
04
Lesson 4 of 4 Practice 11 min

Self-service, calendar, and the no-login portal

Employees can manage their own leave rather than routing everything through HR. A signed-in employee uses "My Leave" to see their balances, submit a request against their own record (no employee picker), and cancel their own requests; submitting notifies their manager. This is a separate permission from the HR-wide ability to request on anyone's behalf, and the HR flow is unchanged by it.

For the large share of staff who have no account, AWRA provides a tokenised, PIN-protected portal. HR enables it on the employee, which mints a private link and a short PIN (shown once, stored hashed); the employee opens the link or scans a QR, enters the PIN to unlock a short session, and can then view balances and history and submit or cancel leave — all with no login. Their requests land in HR's normal pending queue exactly like anyone else's. HR can regenerate the link (which retires the old one) or disable it, and the employee can change their own PIN.

The team leave calendar ties the module together for planning. It shows who is on approved leave on any day, across a whole month or a custom date range, with weekends and today highlighted. Used together, the calendar and the pending queue let an approver decide with full context — a request is approved knowing exactly who else will be out that week.

Key takeaways

  • "My Leave" lets a signed-in employee see balances and submit/cancel their own requests; it notifies their manager.
  • A no-login PIN portal lets staff without accounts request and track leave; requests hit HR's normal queue.
  • HR can regenerate (retiring the old link) or disable the portal; the employee can change their PIN.
  • The team calendar shows who is away by day/range — check it alongside the queue before approving.

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