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AWRA Academy
The Academy turns product knowledge into practical skill. Follow a learning path, work through short lessons, then prove what you know with a graded assessment.
Pass an assessment and your certificate is issued automatically — with a unique code anyone can verify. No waiting, no manual approval.
How certification works
Assessments are graded instantly. Reach the pass mark and your verifiable certificate is issued on the spot.
Work through short, practical lessons in a guided learning path.
Take a graded assessment. It is scored instantly, server-side.
Reach the pass mark and your certificate is created on the spot — no manual approval.
Every certificate gets a unique code anyone can verify online.
Learning paths
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How items, stock movements, locations, and reorder signals fit together in AWRA.
Model where stock physically lives — warehouses, locations, bins and zones — so on-hand always has a real place.
Buy in one unit, sell in another, and keep stock honest — how AWRA handles units and conversions.
Spot the twin dangers of empty shelves and dead cash, and keep stock in the healthy middle.
Give every product a clean code and a scannable barcode so stock is accurate and fast to handle.
Send faulty, wrong, or excess stock back to suppliers cleanly so you recover the money you are owed.
Set a floor and ceiling for each item so reordering tops you up to a sensible level automatically.
Decide where received stock goes so it is fast to find, safe to store, and easy to pick.
Turn a confirmed order into a correct, packed, shipped parcel without errors or delays.
Understand how tenants, users, locations, items, vendors, customers, and transactions connect inside AWRA.
Keep naming, SKUs, categories, vendors, customers, branches, and duplicate records clean enough for daily operations.
See where AWRA enforces approvals, permissions, audit trails, and evidence across daily operations.
Trace request to RFQ, purchase order, receiving, sale, payment, and reporting as one connected operating flow.
Run per-branch stock, users, counters, reporting, and control handoff with a clean daily rhythm.
Handle stockouts, delayed POs, overdue invoices, failed sync, and stuck workflows without losing ownership.
Understand how demand triggers buying, replenishment, receiving, and sales promises across AWRA.
Read event history and prove what happened across transactions, actors, timestamps, changes, and evidence.
Review daily stock, POS, payments, alerts, approvals, and unresolved ownership before ending the day.
Set up branches, warehouses, permissions, and reporting design for a controlled multi-location launch.
Understand the practical risks AWRA controls across stock, cash, procurement, sales, finance, security, and reports.
Turn an alert into ownership, evidence, action, escalation, and closure without losing the source context.
The governed path from a purchase request to a received, matched purchase order.
Move stock between locations with discipline — track it in transit, and replenish before you run out.
Keep recorded stock matching reality — count it, explain the variance with a reason, and adjust under control.
Stop unfit stock from being sold — quarantine, hold and release, and let status drive what is actually available.
Know what your stock is worth and why it matters — cost, valuation methods, and the link to margin.
Track batches and expiry so the right stock sells first and nothing expires unnoticed.
Decide when to reorder and how much buffer to hold so you never run dry or overspend.
Sort your items into A, B, and C tiers so you spend control effort where the money is.
Find the stock that has stopped selling, measure how old it is, and turn it back into cash.
Track high-value goods unit by unit so warranties, recalls, and theft are all traceable.
Ring-fence stock for confirmed orders so available-to-sell figures stay honest.
Sell what you do not yet have — safely — by managing backorders and pre-orders with clear promises.
Measure the gap between what you should have and what you do, then close the sources of loss.
Hold stock you only pay for when it sells, and track whose goods sit on your shelf.
Plan a stocktake so the count is accurate, fast, and does not paralyse the business.
Use past sales to estimate future demand so you buy ahead of need, not after a stockout.
Understand how long suppliers really take and build that into when and how much you reorder.
Control item changes, approval requests, SKU rules, lifecycle state, and audit trails.
Use templates, validation, categories, barcodes, opening balances, and rollback habits for clean item imports.
Generate, assign, export, print, and scan item labels with clean barcode discipline.
Use item photos, secure file access, and visual verification to improve item recognition and evidence.
Govern item categories, tax behavior, reporting impact, and cleanup routines.
Manage available, on hold, quarantine, release, dispose, and availability impact.
Investigate variance reason codes, attachments, approval, and correction evidence before posting adjustments.
Plan count sessions, assignments, variance rules, approval thresholds, and count evidence.
Build an ABC-focused count cadence with discrepancy control and management review.
Use low-stock reports, location low stock, reorder signals, and procurement handoff.
Use replenishment suggestions, branch imbalance, and transfer decisions to balance stock across locations.
Use availability, holds, transfers, POS stock, and sales promises responsibly.
Export CSV, PDF, barcode files, label files, and inventory evidence with controlled sharing.
Read item activity and stock movement reports to explain what happened to inventory.
Read location usage, movement speed, congestion signals, and branch or warehouse throughput.
Attach evidence files to adjustments and inventory records with secure, useful context.
Understand tenant defaults, sync system defaults, policy impact, and inventory behavior changes.
Vet and onboard suppliers through a structured pipeline: a no-login public application, AI-assisted review, approval into vendors, re-qualification, and blacklisting.
Move beyond stock on hand into availability control, traceability, variance response, and replenishment decisions.
Trace item, batch, and serial timelines from receipt through transfer, sale, adjustment, or disposal.
Understand weighted average cost, movement cost impact, valuation trust, and costing review habits.
Use batch records, serial records, recalls, and item timelines to prove stock history.
Find negative stock root causes, review transactions, correct the flow, and prevent recurrence.
Build practical workflows with triggers, conditions, actions, tasks, testing, and publishing discipline.
What the Connectors directory is, how it is organised, and how to read connector statuses.
Export vendors, purchase orders, invoices, quotations and RFQs to a live Google Sheet — one tab per register, refreshed on demand or daily.
A clear overview of currency in AWRA: the currency your records use, how plans are priced and paid, and how to view your figures in a currency you prefer.
Build approval paths that catch the right transactions — by value and category — without slowing everything down.
Protect access and data with everyday habits — trusted devices, the document vault, and safe sign-in.
Run the account layer: tenant setup, users, roles, settings, notifications, imports, search, and support routines.
Operate document vault workflows for upload, secure download, archive, retention, and evidence packs.
Design custom fields with definitions, field types, validation, visibility, bulk values, and controlled module rollout.
Setup, enforcement, remind later, recovery, and user support.
Least privilege, role templates, sensitive actions, and permission drift.
Missing menu items, blocked actions, route permissions, and plan limits.
Incidents, status updates, risk triage, and follow-through.
Lock, unlock, revoke, terminate sessions, and biometric token controls.
Unusual access, session review, user risk, and evidence.
System-owner support access, stop flows, tenant/vendor impersonation, and audit.
Filters, events, actor/action/object patterns, and evidence export.
Retention settings, prune actions, and compliance risks.
User data export, erase flow, and audit-safe handling.
Upload, signed download, archive, and document hygiene.
Create, download, and use evidence packs for audits.
Recover users, items, vendors, customers, assets, and custom field records.
Understand downstream impact before restore or force delete.
Place, release, and explain holds during disputes or audits.
Approval gates, rejection, evidence, and accountability.
Lifecycle events, purge reports, and residual risk.
IP allowlist, MFA policy, retention, and device rules.
Signed downloads, sensitive purchase/sales files, and access boundaries.
Practical oversight across audit, access, documents, and recovery.
Company profile, users, roles, org setup, and account settings.
Invite, edit, force logout, disable, restore, delete, and resend welcome.
Owner review, cancellation, resend email, preview, and deletion risk.
Defaults sync, locked settings, tenant overrides, and rollback thinking.
Display settings, unread/read controls, module preferences, and digests.
Reminder cadence, module emails, and deliverability checks.
FCM health, test sends, retry logs, and device targeting.
Using pinned menus to speed up repeated work.
Where admins configure inventory, receipts, security, fields, notifications, and integrations.
Download/import templates safely across modules.
Submit, reply, mark read, email logs, and close/reopen conversations.
Search results, AJAX search, and finding records quickly.
Log review, cleanup, and escalation.
Events, manual triggers, bulk triggers, scheduled triggers, and webhooks.
Condition blocks, decision logic, thresholds, and field matching.
Notifications, approvals, tasks, webhooks, and module actions.
Steps, approval runs, approvers, escalations, and audit trails.
Assignment, due dates, dependency, comments, attachments, and escalation.
Exceptions, operational alerts, status updates, and ownership.
Inspect logs, export, retry, and resolve failures.
Publish, change approvals, rollback, deprecate, duplicate, import/export.
Test workflows, validate payloads, and prevent bad automation.
Recommendations, draft workflow, condition help, message help, and log explanation.
Install packs, install templates, and standardize automation.
Signed workflow webhooks, throttling, payload discipline, and retries.
Who gets notified, when, by channel, and how to avoid noise.
Metrics, waits, AI suggestions, dead letters, and operational review.
Daily approval visibility and bottleneck reduction.
Safe design, testing, publishing, and ongoing maintenance.
Inventory, procurement, sales, accounting, and all-module view.
Top movers, item forecast, risk signals, and confidence.
Convert prediction into reorder, transfer, or hold decision.
AI reorder suggestion, human review, and procurement handoff.
Stale RFQs, delayed POs, vendor risk, and sourcing choices.
Overdue invoices, outstanding balances, customer risk, and follow-up.
Large entries, reconciliation clues, and finance exceptions.
Enabled modules, cache, forecast controls, and tenant policy.
Reading source metrics, avoiding blind trust, and documenting decisions.
Operational actions from forecasts and anomaly signals.
Collections, risk, and close readiness signals.
Permissions, plan access, fallback behavior, and human approval.
Text, select, checkbox, validation, required rules, and display choices.
Items, vendors, customers, assets, and future modules.
Option governance, ordering, restore, delete, and reporting impact.
Values at runtime, bulk updates, validation errors, and import impact.
Field settings, report availability, and data quality.
Permissions, sensitive fields, visibility, and audit.
Stale definitions, broken options, restore, and force delete.
Settings, locks, defaults, workflows, and communication.
Using settings safely without fragmenting operations.
Fields, settings, defaults, permissions, and reports.
API keys, webhooks, rotation, revoke, and test webhook.
Scopes, rotation cadence, revocation, and audit discipline.
Subscriptions, testing, failure review, retries, and security.
OAuth connection, callback, disconnect, and tenant readiness.
Vendor mapping, sync jobs, errors, and reconciliation.
Item mapping, QBO IDs, tax/cost concerns, and retries.
Purchase order/POS sync, finance handoff, and sync health.
Detect stale data, failed jobs, and connector risk.
Public SKU lookup, category endpoint, search endpoint, throttling, and use cases.
Authenticated mobile routes, token policy, offline sync, and device trust.
Subscription payments, webhook events, recovery, and dunning.
Compare AWRA records to external systems and resolve mismatch.
Reading docs, testing endpoints, and access control.
Policies, app listing expectations, and integration quality.
Authentication failures, duplicate records, bad mappings, and replay.
Credentials, webhooks, signed URLs, and least-privilege access.
Turn on a live connector end to end — using QuickBooks and Google SSO as worked examples of the connect-and-verify pattern that applies across the now-largely-live catalogue.
Match a real business need to the right connector category, read the roadmap, and understand how connections stay secure.
Route alerts, approvals and operational events to Slack, Microsoft Teams, WhatsApp, Telegram, Discord and SMS — and control exactly what gets sent.
Automatically archive invoices, POs, receipts, reports and vendor documents to Google Drive, Dropbox or OneDrive — with per-type folders and no duplicates.
Push delivery, approval and RFQ deadlines to Google Calendar, and send selected transactional emails from your own Gmail — with automatic fallback.
Free, Basic, Pro, feature groups, plan permissions, and limits.
Select, upgrade, downgrade, and billing recovery.
Failed payments, retry, reminders, and customer communication.
Invoice preview, download, references, and tenant support.
Tenant overrides, revoke override, and support guardrails.
Full access trial, expiry, onboarding prompts, and upgrade path.
Dunning, reminders, expired plans, and operational continuity.
Public calculator, plan fit, and sales handoff.
Payment failed, invoice missing, plan wrong, and entitlement mismatch.
Internal owner course for billing operations.
Roles, approval policies, audit trails, and segregation of duties that keep operations controlled.
Design least-privilege role sets so people can do their job — and nothing they should not.
Read the trail with confidence — answer who did what, when, and why, when it matters most.
Design workflows, approvals, tasks, AI recommendations, and exception routines that speed work without removing accountability.
Operate API keys, webhooks, QuickBooks sync, connector errors, retries, and reconciliation with confidence.
Protect the system through access control, device trust, document evidence, audit logs, trash recovery, and legal holds.
Connect QuickBooks Online, sync vendors, items, POs, and POS activity, read sync health, and fix failures.
Control trusted devices, MFA recovery, session termination, biometric token controls, and safe user recovery.
Operate the control tower with alerts, anomalies, approval hubs, source drilldowns, and escalation habits.
Control restore, impact preview, force-delete approvals, legal holds, purge windows, and deletion evidence.
Administer plans, upgrades, downgrades, Paystack recovery, payment status, and entitlement control.
Use AI forecasting responsibly with top movers, stockout risks, confidence, and smart reorder actions.
Connect your own KRA PIN, initialise your eTIMS device, and file compliant tax invoices — manually or automatically — with the receipt signature and QR on every invoice.
Run sales at the counter while stock, customers, and finance stay in sync.
Track the equipment your business uses — custody, movement, maintenance, and disposal — distinct from stock for sale.
Teach suppliers how to use the portal for login, RFQs, quotations, PO acknowledgement, and shipping updates.
Set up warehouses, locations, bins, naming rules, and permissions for controlled stock work.
Use /scan/resolve, barcode lookup, item, asset, PO routing, and failed scan fallback.
Run a mobile warehouse day across receiving, moving, counting, scanning, and sync checks.
Govern asset identity, serials, tags, locations, custodians, and lifecycle state.
Generate asset labels, PDFs, scan lookup, and field verification routines.
Design request quality with need justification, departments, checkout, and approval readiness.
Prepare RFQ line items, terms, attachments, vendors, and send readiness.
Set departments, request ownership, and budget-style visibility for procurement work.
Run a daily buyer queue across RFQs, approvals, vendor replies, and PO follow-up.
Secure vendor access with login controls, reminders, password reset, and cross-access prevention.
Read RFQs, prepare quotations, attach evidence, and submit supplier responses.
Use work queues, deadlines, open RFQs, and purchase orders from the vendor dashboard.
Complete a short external-facing course before a supplier responds to the first RFQ.
Govern customer records, contacts, addresses, tax settings, and duplicate cleanup.
Move from proposal creation to approval, conversion, attachments, and follow-up.
Record payments with attachments, partial payments, and reconciliation cues.
Manage lead to quote to invoice to payment to repeat sale.
Run the customer queue across quotes, invoices, payments, and finance handoff.
Set up counters, branch assignment, user responsibilities, and receipt settings.
Print, PDF, email, send receipts, and maintain customer proof.
Use POS stock endpoint, counter availability, and store replenishment signals.
Certify sale, payment, receipt, return, and drawer routine.
Design account setup, account types, system keys, and reporting impact.
Read transactions, source modules, filters, and audit questions in the general ledger.
Read revenue, cost, expense, margins, and operational context.
Use overdue buckets, reminders, promises to pay, and follow-up.
Explain practical finance concepts for operations users.
Build the foundation of HR: employee records that are separate from user logins, with departments, positions, an org chart, contracts, documents with expiry reminders, bulk import, and optional login provisioning and de-provisioning.
Configure leave types with accrual and carryover, track balances that exclude your configured non-working days and public holidays, run single- or two-level approval, read the team calendar, and let staff request leave with a login or through a no-login PIN portal.
Run delivery in AWRA: projects with a guarded status lifecycle, tasks and subtasks assigned to employees, the Kanban board and "my tasks", bulk actions, comments with @mentions, and the operational back-links that connect work to purchase orders, invoices, assets and more.
Run a support desk in AWRA: how requests become tickets from the public portal, email and in-app, the anatomy of a ticket, and how categories, department queues and assignment get each request to the right owner.
From quotation to invoice — manage customers, orders, and fulfilment without losing stock accuracy.
How operational activity becomes trustworthy books: invoices, payments, reconciliation, and reporting.
Handle the reverse of a sale cleanly — stock back in, money or credit out, and the records still balance.
Set prices once, discount with control, and keep margin visible — instead of giving away profit by accident.
Turn a delivery into trusted stock — receive against the PO, handle partials, and match what arrived to what was ordered and billed.
Keep clean records for who you sell to and buy from — terms, statements, and history the whole system can trust.
Run retail cash discipline through opening balances, drops, close, reconciliation, and drawer reporting.
Design default zones, pick locations, receiving areas, and slotting rules for faster warehouse flow.
Handle shortages, damaged goods, rejected lines, stale transfers, and correction evidence.
Operate scan sessions, device pairing, targets, and branch workflows with linked scanners.
Control staging, inspection, putaway, and available stock release at the receiving bay.
Control picking, packing, dispatch evidence, destination accountability, and outbound handoff.
Control ownership, availability, aging, and escalation for stock between source and destination.
Use transfer exports, throughput, aging, branch service level, and exception reporting.
Troubleshoot barcode quality, offline devices, duplicate scans, pairing issues, and manual fallback.
Convert stock into accountable assets without breaking inventory, custody, or finance evidence.
Manage custodian records, accountability, assignment changes, and evidence.
Manage quantity pool assets, pool movements, balance control, and exceptions.
Mark damaged, lost, retired, recovered, and report asset condition changes.
Use utilization, movements, custodians, damage, loss, and export reports for asset oversight.
Run physical verification, labels, custody confirmation, and exception follow-up on audit day.
Control high-turnover tools, kits, check-out discipline, returns, and loss prevention.
Move assets across field sites with proof, approvals, custodians, and return discipline.
Control approve, reject, send, and audit behavior at the RFQ buying gate.
Manage PO creation, status updates, vendor invoice, payment, and closeout.
Control payment attachments, proof, invoice checks, and payment timing.
Read order tracking, quality checks, quotation analytics, and supplier performance.
Score suppliers by lead time, quote quality, delivery reliability, and risk.
Govern vendor onboarding, contacts, terms, bank-risk habits, and lifecycle status.
Prepare request, RFQ, PO, and quotation CSV/PDF packs for controlled sharing.
Review open RFQs, delayed POs, unmatched receipts, and vendor follow-up.
Manage quotation edits, attachments, statuses, and buyer expectations.
Accept, reject, update shipping, and follow buyer communication protocol for purchase orders.
Resolve common quote issues, access issues, reminders, and supplier escalations.
Control invoice creation, approval, cancellation, credit hold override, and audit.
Send statements, read aging, follow collections, and preserve dispute evidence.
Manage holds, overdue invoices, customer risk, and override discipline.
Export invoices, payments, quotations, customer lists, and share sales records securely.
Manage quotation and customer payment attachments with secure access and evidence control.
Read sales reports, payment trends, outstanding balances, and manager KPIs.
Handle unpaid invoices, canceled invoices, failed emails, and stock promises.
Handle line items, discounts, taxes, stock checks, payment split, and receipt.
Record cash, card, mobile money style flows, partial payments, and payment audit.
Control return reasons, item restock, refund decisions, and reporting.
Manage opening float, cash drops, close session, and variance review.
Review sales summary, shift summary, drawer exports, and manager review.
Control discount permissions, margin awareness, and abuse prevention.
Handle tax columns, inclusive pricing, and receipt clarity.
Close sales, payments, returns, cash drawer, exceptions, and finance handoff.
Coordinate multiple counters, roles, branch reporting, and cash accountability.
Collect customer payments by M-Pesa and card on invoices and at the POS — STK, QR, customer-initiated Paybill/Till, and Paystack cards — with automatic reconciliation, refunds, receipts, and a unified payments ledger. Non-custodial: money settles to the business.
Pay your vendors for approved purchase orders by M-Pesa B2C, M-Pesa B2B, Paystack bank transfer, or a manual cash/cheque/EFT record — each posted back onto the PO balance automatically. Non-custodial: money leaves the business's own account, never AWRA's.
Control journal creation, edit, delete, evidence, and review routines.
Review account balance checks, imbalance clues, and close preparation.
Read assets, liabilities, equity, inventory, receivables, and payables.
Read cash movements, operating cash, and collection timing.
Manage receivables, payables, aging, reminders, and escalation.
Configure global tax, rates, tenant settings, item/customer treatment, and reporting.
Create budgets, monitor spend, and connect budgets to procurement decisions.
Read finance sync status, QBO connection, and data quality issues.
Handle overdues, unmatched payments, failed sync, and suspicious adjustments.
Capture attendance three ways into one record, shape it with shifts and weekly rosters, handle overtime and correction requests, approve and lock timesheets so payroll is safe, and secure self-service clock-in with device, GPS, and QR verification.
Turn tasks into a defensible schedule: milestones, finish-to-start dependencies with cycle protection, the Gantt timeline, and the automatically computed critical path and baseline variance.
Run sprints on the same tasks you already track: a backlog and planning board, a per-sprint Kanban, story points, and velocity and burndown computed from real completion — with unfinished work carried back to the backlog on close.
Track effort and budgets — deliberately separate from HR attendance — and shape the module to your team with labels, checklists, watchers, saved views, recurring tasks, templates and per-project statuses.
Keep the desk honest and fast: how the SLA clock sets first-response and resolution targets and escalates on breach, how agents work a ticket (public replies vs internal notes, attachments, watching, escalation), and how requesters self-serve and rate the outcome.
Connect operational activity to finance controls: accounts, tax, AR/AP, reconciliation, and close readiness.
Capture vendor invoices, landed costs, receiving evidence, and true item cost from purchase to stock.
Control approve all, dispatch all, receive all, reject, return to source, and partial transfer handling.
Certify warehouse manager control across exceptions, KPIs, transfers, scanner quality, and team routines.
Balance stock across stores, warehouses, and counters with transfer, buying, and replenishment decisions.
Control check-out, check-in, transfer, relocate, verify, approve, and reject movement workflows.
Use location proof, movement evidence, and audit expectations for assets in the field.
Configure tenant asset settings, movement controls, permission design, and policy impact.
Prepare asset records for finance linkage, depreciation readiness, and control review.
Analyze categories, RFQs, price-only comparisons, and AI quotation recommendations.
Split awards, create POs from RFQs, and avoid overbuying or duplicate orders.
Allocate freight, duty, fees, landed cost types, and item cost impact.
Use vendor analysis, scorecards, and sourcing decisions to improve supply quality.
Watch quote manipulation, split purchases, duplicate vendors, and approval discipline.
Certify controls, KPIs, sourcing policy, supplier risk, and team governance.
Apply throttling, auditability, secure attachments, and portal etiquette for supplier collaboration.
Analyze RFQ quotation health, AI guidance, category comparisons, and decision support.
Create, apply, cancel, and report customer credits with control.
Use DOCX/XLSX quote templates, upload flow, validation, and error handling.
Certify pipeline discipline, controls, reporting, and cash collection health.
Certify overrides, returns, drops, close routines, and investigation habits.
Detect suspicious returns, voids/deletes, cash variance, and audit response.
Govern customer VAT settings, item tax treatment, and exemption rules.
Link asset register, fixed asset view, depreciation readiness, and controls.
Match bank and payment records, resolve exceptions, and check source documents.
Prepare approvals, reports, reconciliations, exports, and unresolved exceptions for close.
Prepare reports, attachments, logs, evidence packs, and certificate-ready exports.
Certify controls across sales, POS, procurement, tax, and reporting.
Run payroll safely: per-country statutory rules that are versioned configuration, the run lifecycle from calculate to post, frozen payslips and the Kenya P9A, and posting net pay into the cross-module Payments Register.
Turn your operational data into dashboards and reports you can actually read and act on.
Know the handful of numbers that actually tell you how operations are doing — and what each one is warning you about.
How AWRA turns computed signals into plain-language AI analysis — across insight dashboards, RFQ quote analysis, vendor scorecards, and demand forecasts — with a human always in control.
Datasets, columns, filters, and saved reports.
Governed fields, visibility, validation, and cleanup.
Pin, unpin, dashboard ownership, and executive view design.
Export runs, audit, CSV/PDF, and sharing controls.
Scheduled delivery, recipients, cadence, and failure review.
Failed runs, broken fields, stale data, and cleanup actions.
Request, approve, reject, and communicate trusted reports.
Inventory levels, movement, low stock, item activity, and location usage.
Sales summary, invoices, payments, customers, and POS rollup.
Fill rate, stock turns, cycle time, DSO, margin, and exception age.
What owners should see first and how to prevent noisy dashboards.
Bad master data, missing fields, stale reports, and trust rules.
Permissions, certification, cleanup, and retention.
Branch stock, sales, cash, exceptions, and team performance.
Missing reports, empty exports, permission gaps, and failed schedules.
Understand why a report is only as trustworthy as the data and governance behind it — and how AWRA keeps it honest.
Govern trusted reports with certification, approval or rejection, dashboard pins, and preservation of reporting trust.
Keep working when the network does not — operate on mobile, capture offline, and sync cleanly when you reconnect.
Speed up and de-risk stock work with barcode scanning — linked scanners, scan sessions, and connected devices.
Android update endpoint, download flow, version, notes, and release page.
Heartbeat endpoint, device freshness, and sync visibility.
Queued operations, conflict handling, idempotency, and audit.
Mobile token middleware, biometric token issue/revoke, and session safety.
Offline work, scan, submit, sync, and confirm completion.
Device tokens, logs, retries, and user preferences.
Items, counts, transfers, and status changes on mobile.
Asset scan, check-out, verify, damage/loss, and movement evidence.
Mobile counter sales, receipt handoff, and offline risk.
Device setup, labels, training, and fallback operations.
Reviewing offline activity and preventing hidden failures.
Devices, tokens, offline policy, push, and support.
Stand up a new AWRA workspace the right way — company profile, locations, users, and the settings everything else depends on.
Bring your existing data into AWRA without bringing the mess — clean it, import it, and validate that it landed right.
Take AWRA live without chaos — phase the rollout, train the team, and drive real adoption.
Use public knowledge, AwraIQ, help docs, support handoffs, and success reviews to turn customer questions into learning loops.
Public query flow, knowledge entries, handoff, and safety.
In-app reply flow, throttling, module context, and escalation.
Article structure, feedback, search keywords, and maintenance.
Module guides, role guides, walkthroughs, troubleshooting, and docs links.
Academy, docs, glossary, and public search coverage.
Terms, links, SEO, and support usefulness.
Scheduler heartbeat, public/private display, and incident messaging.
Collect ideas, tag product area, and convert into roadmap.
Public transparency, changelog archive, and customer trust.
Use ROI tools in demos and customer success reviews.
Assess a customer and map gaps to modules.
Scope services, timelines, and handoffs.
Using the public sandbox to teach product value.
Browse integrations/apps, evaluate fit, and request setup.
Security pages, subprocessors, SLA, DPA, and compliance status.
Onboarding, adoption, health review, and renewal signals.
For partners: position AWRA, run discovery, and scope an implementation that lands.
Win deals with confidence — run discovery that uncovers real pain, demo to that pain, and handle objections without spin.
Run partner portal work across deal registration, clients, commissions, payouts, resources, and partner follow-up.
Apply, consent, review, approve, waitlist, and reject.
Application exports, registry updates, tiers, listing, and portal invite.
Listings, public directory, and quality controls.
Register deal, approve protection, decline, update, and convert.
Commission status, payout review, and finance handoff.
Partner request, admin review, payment status, and evidence.
Clients, deals, commissions, payouts, resources, and password flow.
Brand kit, sales deck, pricing sheet, and approved messaging.
Data migration, configuration, rollout, training, and handover.
Developer policies, app listing, testing, and support expectations.
Triage, documentation, handoff, and customer communication.
Attribution, tiers, commissions, payouts, and audit.
Deliver a clean, phased AWRA rollout for your clients — scope, configure, migrate, and hand over with confidence.
Build on AWRA — connect systems through the APIs and sync hub, and ship an integration you can list in the marketplace.
The operating picture an owner needs — what to watch, where control lives, and how to trust the numbers without doing the data entry.
The warehouse essentials — receive accurately, keep counts honest, move stock with discipline, and scan to go fast.
What finance needs from AWRA — clean books fed by live operations, controls that prevent leakage, and reports that reconcile.
What procurement needs — source well, route approvals cleanly, receive and match, and manage vendors on real data.
Turn AWRA modules into industry-specific operating playbooks for retail, schools, clinics, NGOs, construction, distribution, and more.
For Tenant Admins Advanced: settings, fields, users, roles, security, integrations, and reports.
For Branch Managers: stock, POS, cash, transfers, staff routines, and exception review.
For Cashiers: POS sale, payment, receipt, return, cash drawer, and daily close.
For Storekeepers: receiving, counting, transfers, adjustments, scanner, and evidence.
For Buyers Advanced: RFQs, partial awards, vendor performance, landed costs, and sourcing.
For Accounts Receivable: invoices, payments, aging, statements, reminders, and credit control.
For Accounts Payable: POs, vendor invoices, payments, landed costs, and reconciliations.
For Compliance Officers: audit logs, evidence packs, document vault, retention, and legal holds.
For Workflow Admins: builder, testing, publishing, logs, exceptions, and AI assistant.
For Integration Admins: API keys, webhooks, QBO, sync health, and connector security.
For Support Agents: tickets, help docs, public assistant handoffs, impersonation rules, and escalation.
For Vendor Users: RFQs, quotations, PO acknowledgement, shipping updates, and portal support.
For Partner Managers: applications, deals, commissions, payouts, and directory quality.
POS, counters, stock replenishment, cash drawers, and branch KPIs.
Batch/serial discipline, expiry-style thinking, controlled stock, and audit.
Supplies, departments, approvals, assets, and termly reporting.
Medical supplies, accountable equipment, procurement, and compliance evidence.
Site materials, tool custody, approvals, transfers, and project reporting.
Donor-funded supplies, evidence, branch distribution, and audit packs.
Multi-warehouse stock, transfers, sales orders, and delivery accountability.
Raw materials, consumables, counts, procurement, and variance.
Stock consumption, purchasing, POS, branch outlets, and wastage controls.
Approvals, audit evidence, asset custody, and procurement transparency.
SKU complexity, serials, counters, returns, and supplier reliability.
Seasonal demand, stockout risk, branch balancing, and customer credit.
Serial numbers, warranties, returns, accessories, and asset-like items.
Mobile stock, tool custody, replenishment, and offline sync.
Assets, spares, procurement, and maintenance evidence.
Bulk sales, customer credit, inventory visibility, and procurement cycles.
Stock issue evidence, locations, beneficiaries, and reporting.
Consumables, equipment custody, traceability, and approvals.
Laptops, accessories, user custody, repairs, loss, and retirement.
Fast movers, low stock, branch replenishment, POS, and margin signals.
Verify a certificate
Every AWRA Academy certificate carries a unique code. Enter it to confirm the holder, course, and date it was issued.
Help Center
Run inventory, procurement, assets, sales, and field work with approved AWRA guidance for setup, migration, integrations, security, pricing, and support.