Map module guides
Public Docs Navigation focuses on public documentation navigation, mapping module directories, role guides alignment, and validating links. In AWRA, public support resources, help centers, and AwraIQ public assistants provide users with quick self-help guides, glossary lookups, and clear escalation routes.
The primary objective is support ticket reduction and customer enablement. Admins should organize search keywords and verify docs links before publication.
In practice, an editor verifies navigation sidebar routes, links troubleshooting files, and checks redirect links.
Navigation setup path
Structure
Group guides into module folders (e.g. Sales, Accounting).
Link
Create sidebar navigation nodes and link target documents.
Audit
Run link checker checks on all page URLs.
Publish
Sync sidebar configs with public documentation views.
Support model
- AwraIQ assistants answer questions using verified docs references.
- Help center articles must match structured categories.
- Glossary lookups improve user terminal terminology clarity.
- Always verify sitemap URLs before public search indexing.