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Market hub
Operating in Europe
One chain from a transaction to a filed figure, and four markets that each regulate a different link in it.
- Guides published
- 35
- Topics covered
- 12
- Markets
- 33
- Currencies
- 14
What is different about operating here
Europe does not have one hard tax problem, it has one chain — a transaction becomes a line, a line becomes a document, a document is produced by a program, and a figure is filed at the end — and the four markets researched here each regulate a different link in it. The United Kingdom regulates the chain itself: under Making Tax Digital the path from the underlying record to the submitted figure has to be a digital link, so transcription anywhere along it breaks the rule rather than merely being untidy. Ireland regulates the line: five rates run at once and which one applies is a determination about what was sold, line by line, where a wrong rate still balances perfectly. The Netherlands regulates the document: an invoice has mandatory particulars, and the buyer's identification number and a reverse-charge legend are properties of the page rather than of the calculation. Portugal regulates the program: invoicing software is certified by the tax authority and listed on a public register, and document series are registered before anything is issued — a question that comes before capability entirely. Read that way the guides here are useful in a market we have not researched, because the first question in any of them is which link the local rule attaches to. They are also unusually direct about our own gaps: our purchase orders carry no tax at all, an invoice line gets our organization's default rate or zero and nothing between, our invoice omits particulars two of these countries require, and we are on no European register. We file to no European authority, we have no payroll engine for any of these countries, and we have no reference customer in Europe.
Three things that catch teams out
- 01
Ask which link the rule attaches to before you ask whether it is supported
Every vendor supports VAT. The useful question is which object the local rule binds — the record, the line, the document or the program that issues it — because each one fails differently and only one of them is a settings screen. A rule about the document is a template change. A rule about the line is a schema change. A rule about the program is neither, and no roadmap closes it.
- 02
A shared framework is not a shared implementation
EU VAT is common in structure and national in nearly every detail that costs money: the rates, the filing route, the mandatory particulars on an invoice and the timetable for e-invoicing are all set nationally, and two of these four markets are outside the union or its VAT area anyway while running the same shape of obligation. Treat "we support EU VAT" as a statement about arithmetic, and ask the country question separately.
- 03
Find the obligation nobody can sell you
Most compliance gaps are quotable — a field, a report, an integration. A few are not, because the authority accredits the software rather than inspecting the output, and a vendor that is not already listed cannot become listed on your timetable. Establish early whether your market has one of those, because it is the only kind of gap where the honest answer is a different vendor for that one job rather than a delivery date.
Every module, and where the guides are
Tax is two of these ten. AWRA OpsHub runs inventory, procurement, assets, sales, point of sale, HR and payroll, finance, projects, helpdesk and reporting as one system, and all ten work in every market — the presets below only decide what a rate field is pre-filled with. 10 of the ten have a guide written for Europe; the rest point at the method guides, which hold wherever you run them.
-
Inventory
5 guides -
Procurement
5 guides -
Assets
2 guides -
Sales
3 guides -
Point of sale
2 guides -
HR & payroll
2 guides -
Finance
10 guides -
Projects
2 guides -
Helpdesk
2 guides -
Reports & BI
2 guides
Tax and currency presets for this region
These are the sales-tax presets AWRA OpsHub ships with, 33 of the 188 countries covered in total. They are headline national rates and a starting point for configuration — reduced, zero-rated and exempt categories still need setting up against your own chart of accounts, and rates change with each finance act.
| Market | Currency | Tax | Standard rate |
|---|---|---|---|
| United Kingdom | GBP British Pound | VAT | 20% |
| Ireland | EUR Euro | VAT | 23% |
| France | EUR Euro | VAT | 20% |
| Germany | EUR Euro | VAT | 19% |
| Netherlands | EUR Euro | VAT | 21% |
| Italy | EUR Euro | VAT | 22% |
| Spain | EUR Euro | VAT | 21% |
| Sweden | SEK Swedish Krona | VAT | 25% |
| Poland | PLN Polish Zloty | VAT | 23% |
| Portugal | EUR Euro | VAT | 23% |
| Austria | EUR Euro | VAT | 20% |
| Belgium | EUR Euro | VAT | 21% |
| Switzerland | CHF Swiss Franc | VAT | 8.1% |
| Denmark | DKK Danish Krone | VAT | 25% |
| Finland | EUR Euro | VAT | 25.5% |
| Greece | EUR Euro | VAT | 24% |
| Norway | NOK Norwegian Krone | VAT | 25% |
| Czechia | CZK Czech Koruna | VAT | 21% |
| Hungary | HUF Hungarian Forint | VAT | 27% |
| Romania | RON Romanian Leu | VAT | 21% |
| Estonia | EUR Euro | VAT | 24% |
| Latvia | EUR Euro | VAT | 21% |
| Lithuania | EUR Euro | VAT | 21% |
| Slovenia | EUR Euro | VAT | 22% |
| Slovakia | EUR Euro | VAT | 23% |
| Croatia | EUR Euro | VAT | 25% |
| Bulgaria | EUR Euro | VAT | 20% |
| Serbia | RSD Serbian Dinar | VAT | 20% |
| Bosnia and Herzegovina | BAM Convertible Mark | VAT | 17% |
| North Macedonia | MKD Macedonian Denar | VAT | 18% |
| Albania | ALL Albanian Lek | VAT | 20% |
| Montenegro | EUR Euro | VAT | 21% |
| Kosovo | EUR Euro | VAT | 18% |
35 Europe guides
Grouped into 12 topics, newest first within each. Open a topic to see its guides.
Latest Europe guides
Three Shapes a Receipt Rule Can Take
A rule about receipts can be an integration, an architecture or an accreditation, and only the first is something you can shortlist for. The third is answered by a public register in about two minutes and almost nobody evaluating from outside the country knows to look. Our own audit against one European regime, including the six days this site contradicted itself.
A Number That Is Not Your Own: What a Document Series Actually Is
Every system numbers its invoices sequentially and almost none of them can tell you whether the sequence belongs to you. Ours could not: for five document types the counter was reconciled against a number unique across the whole platform. We published that, then fixed it the next day, and both dates are on the page.
Buying Operations Software in the Netherlands: A Straight Guide
Five exclusions at the top rather than the bottom: no VAT numbers on the invoice, no VIES check, no reverse-charge treatment, no Belastingdienst connection, no Dutch reference customer. Then the questions worth asking everybody else.
Three Reasons for a Zero, and Two Places to Put Them
Zero-rated, exempt and reverse-charged all print as nothing and mean different things for who accounts for the tax and what can be recovered. Our schema has two values for the three, no value for the third — and charges the standard rate if you invent one.
An Invoice Is a Legal Document, Not a Receipt for a Calculation
Software is shortlisted on whether the tax comes out right. In the Netherlands a cross-border invoice carries no tax at all, and what makes it lawful is a name, a number and a sentence on the face of the document — three things our own invoice template does not print, though the database holds all of them.
The Figure You Have to Be Satisfied About
A British contractor files monthly, naming each subcontractor, what they were paid, and how much of it was materials. That third figure is defined as what the contractor is satisfied the subcontractor's own materials cost — not a number on any document you hold.
Five Things a Price Has to Be
British price marking treats a price as five properties: a number to a stated precision, a unit, a condition, a currency and a relative type size. A price field is one of them — and two of the five belong to how something is printed.
The Day the Invoice Arrived
Large UK companies publish how fast they pay suppliers twice a year, and every figure is a difference between two dates the Regulations define precisely. One of them is not the invoice date, not the date you entered it, and not the due date.
The Date the Examiner Writes Down
British lifting-equipment rules give you a six or twelve month floor, two events that bring the date forward, and a next-due date a named person writes into a signed report. A recurring reminder is none of those three.
Adding Dimensions to the Trial Balance: Branch, Department, Project
A journal entry here carries an account, an amount, a reference and a description — clean, fast and easy to audit. Branch, department and project dimensions, so you can read profit by any of them, are an extension we can make for you.
The Package That Has Only One Version
An employee’s pay package is designed as a dated series — draft, active, superseded, each with a start and an end. In practice every employee has exactly one, created the first time somebody opens the screen and edited in place from then on.
The Person Your Tooling Cannot See
Our data export and erasure tooling takes a user account. An external ticket requester does not have one — that is the entire reason they were sent a tracking link. So the people most likely to ask are the people the tool cannot be pointed at.
All Europe guides by topic
Accounting Insights
8
Implementation & Rollout
5
Inventory Insights
5
Sales Insights
3
Point of Sale
2
Projects & Job Costing
2
Reports & BI
2
Assets & Equipment
2
HR & Payroll
2
Helpdesk & Support
2
Procurement Insights
1
Product pages for this region
Each of these sets out what is built today and what is still on the roadmap for that market.
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