AWRA OpsHub Search

Market hub

Operating in Europe

One chain from a transaction to a filed figure, and four markets that each regulate a different link in it.

Guides published
35
Topics covered
12
Markets
33
Currencies
14

What is different about operating here

Europe does not have one hard tax problem, it has one chain — a transaction becomes a line, a line becomes a document, a document is produced by a program, and a figure is filed at the end — and the four markets researched here each regulate a different link in it. The United Kingdom regulates the chain itself: under Making Tax Digital the path from the underlying record to the submitted figure has to be a digital link, so transcription anywhere along it breaks the rule rather than merely being untidy. Ireland regulates the line: five rates run at once and which one applies is a determination about what was sold, line by line, where a wrong rate still balances perfectly. The Netherlands regulates the document: an invoice has mandatory particulars, and the buyer's identification number and a reverse-charge legend are properties of the page rather than of the calculation. Portugal regulates the program: invoicing software is certified by the tax authority and listed on a public register, and document series are registered before anything is issued — a question that comes before capability entirely. Read that way the guides here are useful in a market we have not researched, because the first question in any of them is which link the local rule attaches to. They are also unusually direct about our own gaps: our purchase orders carry no tax at all, an invoice line gets our organization's default rate or zero and nothing between, our invoice omits particulars two of these countries require, and we are on no European register. We file to no European authority, we have no payroll engine for any of these countries, and we have no reference customer in Europe.

Three things that catch teams out

  1. 01

    Ask which link the rule attaches to before you ask whether it is supported

    Every vendor supports VAT. The useful question is which object the local rule binds — the record, the line, the document or the program that issues it — because each one fails differently and only one of them is a settings screen. A rule about the document is a template change. A rule about the line is a schema change. A rule about the program is neither, and no roadmap closes it.

  2. 02

    A shared framework is not a shared implementation

    EU VAT is common in structure and national in nearly every detail that costs money: the rates, the filing route, the mandatory particulars on an invoice and the timetable for e-invoicing are all set nationally, and two of these four markets are outside the union or its VAT area anyway while running the same shape of obligation. Treat "we support EU VAT" as a statement about arithmetic, and ask the country question separately.

  3. 03

    Find the obligation nobody can sell you

    Most compliance gaps are quotable — a field, a report, an integration. A few are not, because the authority accredits the software rather than inspecting the output, and a vendor that is not already listed cannot become listed on your timetable. Establish early whether your market has one of those, because it is the only kind of gap where the honest answer is a different vendor for that one job rather than a delivery date.

Every module, and where the guides are

Tax is two of these ten. AWRA OpsHub runs inventory, procurement, assets, sales, point of sale, HR and payroll, finance, projects, helpdesk and reporting as one system, and all ten work in every market — the presets below only decide what a rate field is pre-filled with. 10 of the ten have a guide written for Europe; the rest point at the method guides, which hold wherever you run them.

Tax and currency presets for this region

These are the sales-tax presets AWRA OpsHub ships with, 33 of the 188 countries covered in total. They are headline national rates and a starting point for configuration — reduced, zero-rated and exempt categories still need setting up against your own chart of accounts, and rates change with each finance act.

Market Currency Tax Standard rate
United Kingdom GBP British Pound VAT 20%
Ireland EUR Euro VAT 23%
France EUR Euro VAT 20%
Germany EUR Euro VAT 19%
Netherlands EUR Euro VAT 21%
Italy EUR Euro VAT 22%
Spain EUR Euro VAT 21%
Sweden SEK Swedish Krona VAT 25%
Poland PLN Polish Zloty VAT 23%
Portugal EUR Euro VAT 23%
Austria EUR Euro VAT 20%
Belgium EUR Euro VAT 21%
Switzerland CHF Swiss Franc VAT 8.1%
Denmark DKK Danish Krone VAT 25%
Finland EUR Euro VAT 25.5%
Greece EUR Euro VAT 24%
Norway NOK Norwegian Krone VAT 25%
Czechia CZK Czech Koruna VAT 21%
Hungary HUF Hungarian Forint VAT 27%
Romania RON Romanian Leu VAT 21%
Estonia EUR Euro VAT 24%
Latvia EUR Euro VAT 21%
Lithuania EUR Euro VAT 21%
Slovenia EUR Euro VAT 22%
Slovakia EUR Euro VAT 23%
Croatia EUR Euro VAT 25%
Bulgaria EUR Euro VAT 20%
Serbia RSD Serbian Dinar VAT 20%
Bosnia and Herzegovina BAM Convertible Mark VAT 17%
North Macedonia MKD Macedonian Denar VAT 18%
Albania ALL Albanian Lek VAT 20%
Montenegro EUR Euro VAT 21%
Kosovo EUR Euro VAT 18%

35 Europe guides

Grouped into 12 topics, newest first within each. Open a topic to see its guides.

Latest Europe guides

Point of Sale

Three Shapes a Receipt Rule Can Take

A rule about receipts can be an integration, an architecture or an accreditation, and only the first is something you can shortlist for. The third is answered by a public register in about two minutes and almost nobody evaluating from outside the country knows to look. Our own audit against one European regime, including the six days this site contradicted itself.

Read
Accounting Insights

A Number That Is Not Your Own: What a Document Series Actually Is

Every system numbers its invoices sequentially and almost none of them can tell you whether the sequence belongs to you. Ours could not: for five document types the counter was reconciled against a number unique across the whole platform. We published that, then fixed it the next day, and both dates are on the page.

Read
Implementation & Rollout

Buying Operations Software in the Netherlands: A Straight Guide

Five exclusions at the top rather than the bottom: no VAT numbers on the invoice, no VIES check, no reverse-charge treatment, no Belastingdienst connection, no Dutch reference customer. Then the questions worth asking everybody else.

Read
Accounting Insights

Three Reasons for a Zero, and Two Places to Put Them

Zero-rated, exempt and reverse-charged all print as nothing and mean different things for who accounts for the tax and what can be recovered. Our schema has two values for the three, no value for the third — and charges the standard rate if you invent one.

Read
Accounting Insights

An Invoice Is a Legal Document, Not a Receipt for a Calculation

Software is shortlisted on whether the tax comes out right. In the Netherlands a cross-border invoice carries no tax at all, and what makes it lawful is a name, a number and a sentence on the face of the document — three things our own invoice template does not print, though the database holds all of them.

Read
Projects & Job Costing

The Figure You Have to Be Satisfied About

A British contractor files monthly, naming each subcontractor, what they were paid, and how much of it was materials. That third figure is defined as what the contractor is satisfied the subcontractor's own materials cost — not a number on any document you hold.

Read
Point of Sale

Five Things a Price Has to Be

British price marking treats a price as five properties: a number to a stated precision, a unit, a condition, a currency and a relative type size. A price field is one of them — and two of the five belong to how something is printed.

Read
Reports & BI

The Day the Invoice Arrived

Large UK companies publish how fast they pay suppliers twice a year, and every figure is a difference between two dates the Regulations define precisely. One of them is not the invoice date, not the date you entered it, and not the due date.

Read
Assets & Equipment

The Date the Examiner Writes Down

British lifting-equipment rules give you a six or twelve month floor, two events that bring the date forward, and a next-due date a named person writes into a signed report. A recurring reminder is none of those three.

Read
Reports & BI

Adding Dimensions to the Trial Balance: Branch, Department, Project

A journal entry here carries an account, an amount, a reference and a description — clean, fast and easy to audit. Branch, department and project dimensions, so you can read profit by any of them, are an extension we can make for you.

Read
HR & Payroll

The Package That Has Only One Version

An employee’s pay package is designed as a dated series — draft, active, superseded, each with a start and an end. In practice every employee has exactly one, created the first time somebody opens the screen and edited in place from then on.

Read
Helpdesk & Support

The Person Your Tooling Cannot See

Our data export and erasure tooling takes a user account. An external ticket requester does not have one — that is the entire reason they were sent a tracking link. So the people most likely to ask are the people the tool cannot be pointed at.

Read

All Europe guides by topic

Accounting Insights

8

Implementation & Rollout

5

Inventory Insights

5

Sales Insights

3

Point of Sale

2

Projects & Job Costing

2

Reports & BI

2

Assets & Equipment

2

HR & Payroll

2

Helpdesk & Support

2

Procurement Insights

1

Integrations & Data

1

Help Center

Need a quick answer while you read?

Run inventory, procurement, assets, sales, and field work with approved AWRA guidance for setup, migration, integrations, security, pricing, and support.

Search all approved AWRA public help articles.

Open Help Center