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Operating in East Asia

A document whose identity the state issues, a channel it nominates, and — in one market — a rounding rule it writes into law. The question here is never whether your invoicing is electronic.

Guides
3
Topics
3
Markets
7
Modules covered
2/10

What is different about operating here

Seven markets, and what they share is not a rate or a filing calendar. It is that the parts of an invoice a system would assume are its own to decide are the parts the state has already specified. Most of the world regulates what an invoice must SAY; these markets regulate what it IS. In Taiwan and mainland China the invoice number is issued by the state rather than generated by the seller, so a document your system numbered is not a document at all. In Korea the channel is nominated, so issuing correctly and issuing through the right pipe are separate obligations and only one of them is a feature. And Japan goes furthest and least visibly: it specifies the arithmetic, permitting the consumption tax to be rounded once for each rate band on an invoice, which means a total that is correct to the last decimal can still be the wrong number — and because the yen has no minor unit, the rounding decides the figure rather than tidying it. That is the useful question to carry into any of these markets, including the ones we have not written a guide for: which part of this document is not mine? The answer is rarely the part a demonstration shows you.

Three things that catch teams out

  1. 01

    Ask which part of the document is not yours to decide

    Numbering, channel, arithmetic, and the right to issue at all — in these markets at least one of the four is specified for you, and which one varies by market. A vendor who says "we support e-invoicing" has answered a question about format. Establish instead what your system is not permitted to choose, because that is the part no amount of configuration will reach.

  2. 02

    A total that is correct can still be unpayable

    Where a currency has no minor unit, or where the law says how many times and at what level rounding may happen, arithmetic stops being an implementation detail and becomes the compliance question itself. Raise one invoice with prices that are not round numbers and look at the tax figure. If it carries a fraction the currency does not have, you have learned more in two minutes than a proposal will tell you.

  3. 03

    Check whether a rule is encoded or re-entered every year

    Not every recurring thing recurs on a date. Holidays fixed to the nth weekday of a month, and dates announced annually rather than derived, are correct in the first year of any system and quietly wrong afterwards — inside leave balances and scheduling rather than on a calendar screen. Ask what the system does in year two, then check it rather than accept the answer.

Every module, and where the guides are

Tax is two of these ten. AWRA OpsHub runs inventory, procurement, assets, sales, point of sale, HR and payroll, finance, projects, helpdesk and reporting as one system, and all ten work in every market — the presets below only decide what a rate field is pre-filled with. 2 of the ten have a guide written for East Asia; the rest point at the method guides, which hold wherever you run them.

Tax and currency presets for this region

These are the sales-tax presets AWRA OpsHub ships with, 7 of the 188 countries covered in total. They are headline national rates and a starting point for configuration — reduced, zero-rated and exempt categories still need setting up against your own chart of accounts, and rates change with each finance act.

Market Currency Tax Standard rate
Japan JPY Japanese Yen CT 10%
China CNY Chinese Yuan Renminbi VAT 13%
South Korea KRW South Korean Won VAT 10%
Taiwan TWD New Taiwan Dollar VAT 5%
Hong Kong SAR China HKD Hong Kong Dollar SALES 0%
Macao SAR China MOP Macanese Pataca SALES 0%
Mongolia MNT Mongolian Tugrik VAT 10%

Product pages for this region

Each of these sets out what is built today and what is still on the roadmap for that market.

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