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Market hub
Operating in East Asia
A document whose identity the state issues, a channel it nominates, and — in one market — a rounding rule it writes into law. The question here is never whether your invoicing is electronic.
- Guides
- 21
- Topics
- 11
- Markets
- 7
- Modules covered
- 10/10
What is different about operating here
Seven markets, and what they share is not a rate or a filing calendar. It is that the parts of an invoice a system would assume are its own to decide are the parts the state has already specified. Most of the world regulates what an invoice must SAY; these markets regulate what it IS. In Taiwan and mainland China the invoice number is issued by the state rather than generated by the seller, so a document your system numbered is not a document at all. In Korea the channel is nominated, so issuing correctly and issuing through the right pipe are separate obligations and only one of them is a feature. And Japan goes furthest and least visibly: it specifies the arithmetic, permitting the consumption tax to be rounded once for each rate band on an invoice, which means a total that is correct to the last decimal can still be the wrong number — and because the yen has no minor unit, the rounding decides the figure rather than tidying it. That is the useful question to carry into any of these markets, including the ones we have not written a guide for: which part of this document is not mine? The answer is rarely the part a demonstration shows you.
Three things that catch teams out
- 01
Ask which part of the document is not yours to decide
Numbering, channel, arithmetic, and the right to issue at all — in these markets at least one of the four is specified for you, and which one varies by market. A vendor who says "we support e-invoicing" has answered a question about format. Establish instead what your system is not permitted to choose, because that is the part no amount of configuration will reach.
- 02
A total that is correct can still be unpayable
Where a currency has no minor unit, or where the law says how many times and at what level rounding may happen, arithmetic stops being an implementation detail and becomes the compliance question itself. Raise one invoice with prices that are not round numbers and look at the tax figure. If it carries a fraction the currency does not have, you have learned more in two minutes than a proposal will tell you.
- 03
Check whether a rule is encoded or re-entered every year
Not every recurring thing recurs on a date. Holidays fixed to the nth weekday of a month, and dates announced annually rather than derived, are correct in the first year of any system and quietly wrong afterwards — inside leave balances and scheduling rather than on a calendar screen. Ask what the system does in year two, then check it rather than accept the answer.
Every module, and where the guides are
Tax is two of these ten. AWRA OpsHub runs inventory, procurement, assets, sales, point of sale, HR and payroll, finance, projects, helpdesk and reporting as one system, and all ten work in every market — the presets below only decide what a rate field is pre-filled with. 10 of the ten have a guide written for East Asia; the rest point at the method guides, which hold wherever you run them.
-
Inventory
3 guides -
Procurement
2 guides -
Assets
1 guide -
Sales
2 guides -
Point of sale
2 guides -
HR & payroll
2 guides -
Finance
3 guides -
Projects
2 guides -
Helpdesk
2 guides -
Reports & BI
2 guides
Tax and currency presets for this region
These are the sales-tax presets AWRA OpsHub ships with, 7 of the 188 countries covered in total. They are headline national rates and a starting point for configuration — reduced, zero-rated and exempt categories still need setting up against your own chart of accounts, and rates change with each finance act.
| Market | Currency | Tax | Standard rate |
|---|---|---|---|
| Japan | JPY Japanese Yen | CT | 10% |
| China | CNY Chinese Yuan Renminbi | VAT | 13% |
| South Korea | KRW South Korean Won | VAT | 10% |
| Taiwan | TWD New Taiwan Dollar | VAT | 5% |
| Hong Kong SAR China | HKD Hong Kong Dollar | SALES | 0% |
| Macao SAR China | MOP Macanese Pataca | SALES | 0% |
| Mongolia | MNT Mongolian Tugrik | VAT | 10% |
21 East Asia guides
Grouped into 11 topics, newest first within each.
Projects & Job Costing
2
The Chain That Reports Itself Upward
Japan makes the main contractor keep a register of everyone working below it, on site — and makes each tier tell the tier above who it engaged. The party who keeps the register is not the party who fills it in, and our supplier portal is already the right channel.
One Team, Three Projects, Three Sprints
A sprint belongs to a project, and a task can only join a sprint in its own project. For a squad built around one engagement that is invisible; for a standing team carrying a client portfolio it is one cadence turned into four records, four burndowns and four velocities.
Helpdesk & Support
2
Eight Days, Unless You Said Otherwise
Japan gives a mail-order buyer eight days from delivery to send the goods back — and takes the right away if you published your own terms in the advertisement. The window is a property of a document, and our return row records neither the route nor the postage.
Making the First Real Reply the One That Counts
The most common way a support team hits its first-response target without responding is to write a note to itself. One condition in this codebase makes that impossible, and it is worth knowing which one before somebody helpfully removes it.
Point of Sale
2
Three Per Cent While the Claim Was Up
Japan's misleading-representation penalty is three per cent of the sales you made of those goods during the period the claim was displayed. We can produce the sales for any window; nothing here records when a price or a claim was in force.
A Docblock That Was Aspirational
A comment on the till code promised that failed fiscal filings were reconciled with a manual button. The comment had been copied from the invoice flow, which had one. The till did not, and the job gave up after three attempts.
Reports & BI
2
Four Figures and the Column They All Need
Japan makes an employer of over a hundred people measure four things before writing a plan about women at work. Three are arithmetic over records this product already keeps. The fourth needs a column we do not ship, and we think we are right not to.
The Joins Worth Adding Next
A report here is built on one dataset — a sound design that keeps a whole class of double-counting out of your numbers. The joins worth adding on top, where you need a supplier and a customer, or a purchase and a complaint, in the same row.
HR & Payroll
2
The Cap You Can Only Test Afterwards
Japan caps overtime with four tests running at once — a monthly limit, an annual one, a rolling average across two to six months, and a count of how many months went over. Only the first can be answered by looking at a month.
A Holiday That Moves
Our public holidays repeat on the same date every year. Six of Japan's sixteen are not on a date at all — four are the nth Monday of a month and two are announced annually. The first year is correct, which is the problem.
Sales Insights
2
The Number on the Document
Document numbers are sequential per organisation, per type, per prefix and per year, zero-padded, and safe when two people press save together. What the key does not contain is a branch — so ten sites share one run.
Eight Fields That Freeze a Moment
Every quotation, invoice and till sale carries eight fields recording the conditions it was raised under — country, currency, tax type, rate, enabled, inclusive, exchange rate and a timestamp. Change any of those settings tomorrow and the document does not move.
Inventory Insights
2
Stock That Is Not Yours
Our asset register knows a forklift on your floor might be owned, leased or borrowed, and enforces it in five places. Our stock system has no equivalent idea at all — every unit is yours by assumption. For anyone holding supplier-owned components, that assumption is the difference between what is in the building and what belongs on the balance sheet.
A Register That Cannot Be Filled
Serial-number tracking for stock has a table, a model, three screens, two routes and a count on the dashboard. It has no code path that can create a row. The screens work perfectly and will always be empty — and the test that would have found it takes ninety seconds.
Procurement Insights
2
The Requisition That Names No Supplier
When stock runs low our system can raise a purchase requisition on its own. It raises it against a department. It does not name a supplier, look at who supplied the item last time, or consider who is cheapest — because nothing in the automation has any concept of who you buy from.
A Number Whose Meaning Is Missing
We record how much tax was paid on a purchase and not what it means. That gap has a general shape — a stored value whose interpretation lives outside the data — and once you see it you find it in landed costs, quantities and dates.
Implementation & Rollout
2
Buying Operations Software in Japan: A Straight Guide
Ask where rounding happens, and ask to see the tax for one rate on a two-rate invoice. Five tests you can run yourself in fifteen minutes — with our own answers beside each, including the one that cannot be paid.
Buying Operations Software in Taiwan: A Straight Guide
Ask whether tax mechanism is a property of the country or of your business — then ask whether the vendor would guess it from your industry. The right answer to the second is no.
Accounting Insights
2
The Tax You Do Not Get Back
Taiwan runs two tax mechanisms inside one statute. Most businesses deduct what they paid a supplier; financial businesses cannot. The same payment is a receivable for one and a cost for the other — and nothing about that is a percentage.
The Arithmetic Is The Compliance
Japan does not only say what your invoice must show. It says how the consumption tax may be rounded — once per rate band — and the yen has no minor unit. Our own system produces a tax figure of ¥423.4.
Assets & Equipment
1
Product pages for this region
Each of these sets out what is built today and what is still on the roadmap for that market.
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