AWRA OpsHub Search

Blog Category

Point of Sale

Till and shift discipline, eTIMS at the counter, selling through an outage, and the returns and discount controls that keep a counter accountable.

Point of Sale articles illustration
Point of Sale 11 min

When the Till Moves Stock: POS and Inventory as One Record

A till that sells and a stock system updated later will disagree by Friday. The warehouse behind each counter, the batch that leaves with the sale, and why the system should refuse a sale it cannot supply.

Read
Point of Sale 11 min

Returns & Exchanges at the Counter: Reasons, Restocking & the Refund Trail

Four decisions hide inside every return, and collapsing them into one hurried moment is what breaks the records. Why restocking must be deliberate, how exchanges are really two transactions, and how unrecorded refunds manufacture till shortages.

Read
Point of Sale 10 min

The Receipt After the Sale: Print, Store, and Send by SMS or Email

The smallest document in your business and the one customers most often need. What belongs on the slip, why a stored copy settles disputes paper cannot, and the practical realities of digital receipts in Kenya.

Read
Point of Sale 10 min

POS Shift Reconciliation: Closing a Till Without an Argument

The end-of-shift count is where most Kenyan retail disputes happen, and almost all of them are arithmetic nobody wrote down. The float, the drops, the expected figure and the variance.

Read
Point of Sale 10 min

eTIMS at the Point of Sale: What Actually Changes at the Counter

eTIMS is the one fiscal regime on this blog we integrate with rather than reconcile against. What changes at the counter, what happens to returns, and what to confirm with KRA.

Read
Point of Sale 10 min

Selling When the Internet Drops: Offline POS in Kenya

A till that stops working when the connection drops teaches your cashiers to keep a paper book — and then you are running two systems. What offline selling requires, and what to decide before it happens.

Read

Help Center

Need a quick answer while you read?

Run inventory, procurement, assets, sales, and field work with approved AWRA guidance for setup, migration, integrations, security, pricing, and support.

Search all approved AWRA public help articles.

Open Help Center