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Retail & Distribution

POS, multi-branch stock control, shrinkage, and daily-close discipline for Kenyan retail.

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15 articles in retail and distribution.

Retail & Distribution 12 min

The Price on the Item Is Not the Price You Got

A catalogue check compares two numbers somebody typed. It finds the item priced below cost — and misses the discount applied every afternoon, the supplier who crept eleven percent over a year, and the freight that landed three weeks after the goods. Three margin questions, three different places.

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Retail & Distribution 12 min

The Barcode You Have to Invent

Manufacturers barcode the tinned tomatoes. Nobody barcodes the rice you repack, the uniform you assemble, or the part whose label rubbed off — and those are usually the high-margin, high-shrinkage half of the catalogue. Trade numbers versus internal codes, and what to check before you print five hundred labels.

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Retail & Distribution 12 min

The Branch That Already Has It

The purchase order goes out on Tuesday. The same item is sitting four kilometres away, above what that branch needs, and has been since March. What the balancing calculation compares, why an item with a reorder point of zero produces no suggestion in either direction, and when buying is still the right answer.

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Retail & Distribution 12 min

Blind Counts: Counting Without Seeing the Expected Figure

A count taken with the expected figure visible is a confirmation, not a measurement — and a confirmation that agrees tells you nothing. What blind counting reveals, who is allowed to unhide the figure, and why the audit trail on looking matters more than the hiding.

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Retail & Distribution 13 min

The Delivery That Was Bigger Than the Order

A supplier sends 110 against an order for 100 and the storekeeper books in what arrived, because that is what arrived. Over-receipt is refused here by default with zero tolerance, counting every prior delivery — and short delivery is never refused, which is the more interesting half of the design.

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Retail & Distribution 12 min

Product Variants: Seven Sizes, One Item

A shirt in four colours and five sizes is twenty items, which is the correct structure for most retail rather than a workaround — but naming becomes load-bearing. The decision to make before your first five hundred items, and the variant grouping we can add if you outgrow it.

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Retail & Distribution 13 min

Float, Drops & the Drawer That Won't Hand Over

A cash session here is a real record — declared float, recorded drops, a counted close and a stored variance with a name on it — and the till refuses to sell without one. There is one catch that finds every shop on its first shift change.

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Retail & Distribution 15 min

Counting the Shop Without Closing It

Cycle counting only works if the system can stop the sale that happens mid-count. This one does — the freeze reaches the till with a readable reason — plus blind counts, assignments and thresholds that clear the noise. One dimension is missing.

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Retail & Distribution 14 min

The Return Counter: Refunds, Exchanges & the Credit You Can't Give

A return runs stock, revenue, cost and cash backwards at once, and most of that is built and enforced here. One tender on the refund dropdown was implemented nowhere, and the ledger was quietly missing a leg on every refund ever given.

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Retail & Distribution 11 min

Selling on Credit in Retail: Accounts, Limits & Getting Paid

Nobody decides to become a lender; it happens one favour at a time. Why exposure matters more than the invoice at the counter, how to set limits from behaviour, and the collection rhythm most retailers waive for their biggest customer.

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Retail & Distribution 11 min

Supplier Terms, Rebates & the Margin You Actually Keep

Retail margin is won at the buying desk and lost in the details nobody records. The four things you agreed, the check that pays for itself, and why longer terms can beat a lower price.

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Retail & Distribution 9 min

Best POS & Inventory System for Kenyan Retail (2026)

eTIMS on every receipt, shrinkage visibility, multi-branch control, and a straight answer on what happens when the line drops — what to demand from a retail system, with an evaluation checklist.

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Retail & Distribution 8 min

How to Stop Stock Shrinkage in Kenyan Retail

Shrinkage is five problems, not one — theft, miscounts, damage, short-delivery, and paper sales — and each hides in a different gap. Close them all.

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Retail & Distribution 8 min

Running Multi-Branch Retail in Kenya Without Losing Control

The second branch is where trust stops being a control system — live dashboards, governed transfers, and branch P&Ls that keep growth profitable.

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Retail & Distribution 7 min

M-Pesa Reconciliation for Retailers: The Daily Close Done Right

The 20-minute evening routine that keeps a shop honest — cash, M-Pesa, and card reconciled against the system, shift by shift, variances named.

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Product pages for retail and distribution

What is built today for this part of the operation, and what is still on the roadmap.

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