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Release Notes
What is new, release notes, changelog history, status updates, and product change tracking.
AWRA Blog The Rate That Depends On Whether Your Customer Filed Pakistan adds a further 4% when the buyer has no registration number or is not an active taxpayer — and "active" la AWRA Help Docs Assets Assets Module Guide Use Assets to track company property, custodians, assignments, returns, maintenance, labels, au AWRA Help Docs Billing Subscription Billing Guide Use Billing to understand organization plans, payment flows, invoices, entitlements, usa AWRA Help Docs Common Questions Frequently Asked Questions These answers explain common AWRA terms and situations in everyday language. If your scr
HR & People
Human Resources — employee records, leave, attendance and time, payroll and payslips, and employee self-service.
Attendance & Time Attendance & time tracking AWRA captures attendance three ways — a manual daily register, employee self-service clock-in/out, or CSV/biometric AWRA Blog A Holiday That Moves Our public holidays repeat on the same date every year. Six of Japan's sixteen are not on a date at all — four are AWRA Blog A Liability With No Deadline Attached to It End-of-service accrues from month one and nothing asks about it until somebody resigns. With a finance team of thre AWRA Blog A Night Shift Is Eight Hours of Nothing A court has told member states to require a system that measures each worker's daily hours. Ours stored a 22:00 to
Projects & Tasks
Delivery management — projects and tasks, Kanban board and my tasks, planning and Gantt, agile sprints, time and budget tracking, and flexibility (labels, checklists, templates).
Agile Delivery Sprints, backlog, velocity & burndown Projects & Tasks runs agile delivery on the same tasks you track: a backlog and sprint-planning board, a per-sprint AWRA Blog Buying Operations Software in Qatar: A Straight Guide No mandate means the decision has to stand on operational evidence alone. Three honest positions including buying n AWRA Blog Charging Costs to the Right Job: Procurement, Stock, Time & Expenses A cost that lands nowhere lands in overhead — and overhead is where project profitability goes to hide. The four ro AWRA Blog Closing a Project: Final Costs, Retention & What the Next Bid Should Know Projects end twice — when the work stops, and months later when the last invoice and the last claim land. Why the r
Support & Helpdesk
Support desk — tickets, department queues, categories and assignment, SLA timers and escalation, the public intake portal, and staff self-service (My Tickets).
AWRA Blog A Form, Not An Inbox Our helpdesk emails your customer when their request is updated. If they reply to that email, nothing happens — and AWRA Blog A Timestamp That Proves Nothing A field called "notified at" was being filled in on tickets where nobody had been notified. A missing alert is a ga AWRA Blog Controller or Processor? Who Owes What Under Kenya's Data Protection Act Four of the Act's seven operational duties are wholly yours, three are shared, and none can be discharged by a purc AWRA Blog Four Ways to Be a Requester (and What Each One Costs You) The word "requester" hides four different kinds of person, stored differently, able to do different things — and on
Mobile / Scanner
Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.
Android App Android app The AWRA OpsHub Android app is published on Google Play, free to install, and covers inventory movement, asset cust App Marketplace Mobile & Web Push Deliver approvals and operational alerts to phones and browsers. AWRA Blog Best Inventory Software for Governed Operations: A Buyer's Guide How to evaluate inventory platforms that connect procurement, assets, mobile workflows, governance, and reporting. AWRA Blog Buying Operations Software in the Philippines: A Straight Guide One question can eliminate a vendor outright regardless of how well they demonstrate, and most buyers ask it last.
Integrations
APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.
API Guide Developer API guide The API guide explains how AWRA can be integrated with external systems through controlled endpoints and implementa API Reference Developer API reference The API reference documents every Developer API endpoint for inventory, sales, and procurement, with authentication App Marketplace Cloudflare Turnstile Invisible bot protection on public forms and sign-in. App Marketplace Microsoft Power BI Planned, not yet available — model AWRA data in Power BI dashboards.
Security
Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.
AWRA Blog A Federal Rate Is Not a National Rate Our table holds Canada at the federal rate, which is correct. It then writes that rate into an organization's own s AWRA Blog A Figure With No Owner Sales tax on goods is federal in Pakistan and sales tax on services is provincial, levied by five separate authorit AWRA Blog A Hundred Out, Ninety-Seven In Stock leaves as 100 and arrives as 97, and nobody is lying — the loading clerk counted one number and the receiving AWRA Blog A Number That Is Not Your Own: What a Document Series Actually Is Every system numbers its invoices sequentially and almost none of them can tell you whether the sequence belongs to
Billing
Pricing, plans, subscriptions, ROI estimates, billing conversations, and commercial review.
AWRA Blog A Bag Is Not a Kilo: Why Stock Is Counted in Whole Numbers There is no unit of measure on an item and no fractional quantities, so 12.5 kilos cannot be stored. One rule resol AWRA Blog A Grant Budgeted Net of Tax Is Short by the Tax Where the consumption tax cannot be reclaimed, it has to be charged to a budget line — and a line has a ceiling tha AWRA Blog AfCFTA & Cross-Border Trade: What Your Operations System Needs A tariff preference is worth nothing to a business that cannot quote in the buyer's currency, cost goods honestly t AWRA Blog Anomaly Radar: Finding the Odd Transaction Nobody Would Look For The transactions that cost you money are ordinary, small and buried among thousands of correct ones. What the prici
AWRA Academy
AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.
AWRA Academy ABC Inventory Analysis ABC Inventory Analysis foundations Intermediate 35 min fa-layer-group Sort your items into A, B, and C tiers so you AWRA Academy ABC Inventory Analysis — assessment Take the ABC Inventory Analysis assessment to earn a verifiable AWRA Academy certificate. Pass mark 75%. AWRA Academy Accounting AI Insights Accounting AI Insights governance Intermediate 40 min fa-scale-balanced Large entries, reconciliation clues, and fi AWRA Academy Accounting AI Insights — assessment Take the Accounting AI Insights assessment to earn a verifiable AWRA Academy certificate. Pass mark 70%.
Setup Guides
Implementation, onboarding, migration, demos, training, rollout, and customer success guidance.
AWRA Blog A Par Level Is a Decision, Not a Setting You type a minimum you are never willing to go below. At one in the morning a scheduled job recalculates it from th AWRA Blog Best ERP Software for African Businesses (2026) "Best" cannot be answered as a product ranking across fifty-four regulatory environments. What can be answered: the AWRA Blog Buying Operations Software in Brazil: A Straight Guide Six questions with structural answers — a number, a yes, a name — including the one almost nobody asks: who maintai AWRA Blog Buying Operations Software in Cameroon: A Straight Guide Two purchases are being confused in this market. One has no published specification to build against yet, and the o
Troubleshooting
Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.
Accounting Automation Accounting workflows Accounting automation improves visibility across invoices, reconciliations, reporting, and operationally linked fin Automation Library Automation examples The automation library shows how AWRA can automate threshold-based triggers, vendor actions, exception routing, and AWRA Blog A Financial Year That Does Not Start in January Egypt closes 30 June, Japan and India 31 March, Ethiopia on a date that is not the first of any Gregorian month. Ou AWRA Blog Bank Reconciliation, Explained (Your Fraud Tripwire) The routine that proves your books and your bank agree — and the most reliable way to catch errors, missed transact
Inventory & Warehouse
Stock control — item master and locations, counts and adjustments, transfers and approvals, traceability and quality holds, replenishment, and warehouse operations.
AWRA Blog A Catalogue Is Not a Text Field A free-text field with validation is not a smaller version of a coded one. Where a jurisdiction wants a value from AWRA Blog A Count That Explains Itself Most stock counts produce a new number and throw away the evidence of how the old one went wrong. Blind, valued, pl AWRA Blog ABC Analysis: Focusing Stock Control Where It Pays Not every item deserves equal attention. Rank stock by the value it ties up, guard the vital few, and stop wasting AWRA Blog Agribusiness & Commodity Trading in Nigeria: From Buying Point to Export Aggregating cocoa, sesame, cashew or grain means buying from hundreds of smallholders in cash, in the field, on wei
Procurement & Sourcing
Buying — requisitions and approvals, RFQs and quotation comparison, purchase orders and receiving, three-way matching, supplier prequalification, and landed cost.
AWRA Blog A French-Language Business Buying English-Language Software Our interface is English. Yours is not. That is a staffing question inside the building and a document question out AWRA Blog A Number Whose Meaning Is Missing We record how much tax was paid on a purchase and not what it means. That gap has a general shape — a stored value AWRA Blog A Supplier Register That Expires On Its Own Almost every prequalified supplier list has the same defect: nothing removes anyone. Ours has a shelf life — a vali AWRA Blog ERP Buyer's Guide for Kenyan SMEs (2026) Most ERP regret comes from buying the wrong size, not the wrong brand. A buyer's guide that starts from your operat
Sales & POS
Selling — quotations and orders, invoicing and credit notes, customer records and statements, receipts and collections, and point of sale with shift reconciliation.
AWRA Blog A Cancellation Your Customer Can Refuse Everywhere else, voiding a document is something you do. Here it is something you ask for — and your customer can s AWRA Blog A Cheque We Only Understand Going Out In several Gulf markets a customer settles an invoice by handing over a cheque dated six weeks out. The invoice is AWRA Blog A Credit Note That Cannot Say Which Rate It Reverses A return against last year's sale is credited at last year's rate. Our credit note holds one amount and no tax spli AWRA Blog A Tax That Has Not Started Yet The Marshall Islands passed a consumption tax in 2025 that applies to supplies made on or after 1 October 2026. Bet
Finance & Accounting
Money — chart of accounts and journals, expenses, budgets and controls, vendor payments, the payments register, aging reports, and period close.
AWRA Blog 7 Signs You've Outgrown Your Accounting Software Nobody schedules the day they outgrow their books — you just do more work for worse answers. The seven signs your a AWRA Blog A Current Asset Nobody Reconciles For an exporter the tax balance is a receivable rather than a liability — often a large one, managed with less rigo AWRA Blog Accrual vs Cash Accounting (and When Each Is Right) Cash accounting records money when it moves; accrual records it when earned or owed. The choice changes what your p AWRA Blog Cash Flow Forecasting for Kenyan SMEs: The Two-Week Warning Profitable businesses run out of money regularly, and almost always with two weeks of warning nobody was looking at
Assets
Asset register — tagging and custody, assignment and location history, condition and verification, maintenance, depreciation schedules, and disposal.
AWRA Blog Asset Management Software for African Organizations Registers fail because they record what an organization owns rather than who is holding it. Custody, verification a AWRA Blog Medical Equipment Maintenance: Registers, Calibration & Downtime Broken equipment announces itself; miscalibrated equipment misdiagnoses quietly. Three maintenance tiers, calibrati AWRA Blog Plant & Equipment Custody: Tracking Assets That Move Every Week A contractor's plant is capital designed to move — which is why it goes idle, goes missing, and breaks down unplann AWRA Blog SACCO Asset Registers & Branch Operations: Beyond the Depreciation Schedule The auditor's schedule says what was bought; nothing says where it is. Fleets, branch fit-outs, ICT custody, reposs
Vendors & Suppliers
The supply base — supplier records and documents, performance scoring, the vendor portal and collaboration, and vendor-side self-service.
AWRA Blog Arabic, French & the Localization Nobody Tests Every vendor says they are localized. Almost none are asked which layer they mean. A field guide to the seven layer AWRA Blog Multi-Currency ERP for Pan-African Operations Buyers use "multi-currency" to mean three unrelated things and vendors answer whichever one they can. Separating tr AWRA Blog Operating in the CEMAC zone Where paying a foreign supplier is a documented case rather than a bank instruction — and the paperwork, not the pa AWRA Blog What an In-App AI Assistant Can and Cannot Answer Every business system has a chat box now, and almost none do what users assume on first sight. Guidance assistant v
Reports & Analytics
Seeing the business — the report catalog, BI Studio and custom report builder, saved filters and scheduled reports, dashboards, and predictive insights.
AWRA Blog AI & Insights: Turning Operational Signals into Action Data-driven scoring, AI readiness, and insight workflows for modern operations teams. AWRA Blog Building Your Own Reports Without Waiting for IT The most expensive report is the one somebody assembles by hand every month because asking IT takes three weeks. Wh AWRA Blog Consolidated Reporting for Groups Operating in Several EAC Countries The owner wants one honest answer: how did the whole group do? Getting there without a quarterly spreadsheet ritual AWRA Blog Leases, Renewals & Vacancy: The Calendar That Protects Income A lease that expires unnoticed costs more than a month of rent — it costs the negotiation you never had. Four dates
Workflow & Automation
Making the system act — approval workflows, rules and triggers, the unified action queue, exception handling, alerts and notifications, and scheduled jobs.
AWRA Public Page Partner Program Partner Program Free to join Turn Your Network Into Recurring Income. Refer, resell, or implement — and earn up to Operations Glossary Approval Workflow A defined chain of sign-offs a transaction must pass before proceeding. Operations Glossary Delegation of Authority The documented limits within which each role may commit the organisation.
Docs
Core product documentation, module explainers, operating concepts, and platform overviews.
AWRA Blog AfCFTA & the EAC: What Cross-Border Trade Means for Your Operations AfCFTA and the EAC customs union are lowering the barriers to trading across African borders — but a tariff advanta AWRA Blog Bill of Materials (BOM) Explained for Small Manufacturers The recipe your product is measured against — what a BOM contains, single vs multi-level, the three jobs it does, a AWRA Blog Choosing Operations Software in Emerging East African Markets Burundi, South Sudan, Somalia and the DRC joined the EAC into one market — but they are frontier economies, not Nai AWRA Blog Church Building & Project Fund Tracking When members give toward a building, the money carries a promise. Pledges against receipts, restricted from general