Search AWRA pages, guides, and resources

Release Notes

What is new, release notes, changelog history, status updates, and product change tracking.

74 resources

AWRA Academy Accounting Sync Health Accounting Sync Health modules Intermediate 40 min fa-arrows-rotate Read finance sync status, QBO connection, and d AWRA Academy Advanced Inventory Control Advanced Inventory Control foundations Advanced 45 min fa-warehouse Move beyond stock on hand into availability con AWRA Academy Asset Reports for Managers Asset Reports for Managers modules Intermediate 42 min fa-chart-pie Use utilization, movements, custodians, damage, AWRA Academy Choosing Connectors by Business Need Choosing Connectors by Business Need governance Intermediate 30 min fa-diagram-project Match a real business need t

AWRA Academy

AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.

412 resources

AWRA Academy ABC Inventory Analysis ABC Inventory Analysis foundations Intermediate 35 min fa-layer-group Sort your items into A, B, and C tiers so you AWRA Academy Accounting AI Insights Accounting AI Insights governance Intermediate 40 min fa-scale-balanced Large entries, reconciliation clues, and fi AWRA Academy Accounting Essentials Accounting Essentials modules Intermediate 40 min fa-coins How operational activity becomes trustworthy books: invo AWRA Academy Accounting for Non-accountants Accounting for Non-accountants modules Beginner 40 min fa-graduation-cap Explain practical finance concepts for ope

HR & People

Human Resources — employee records, leave, attendance and time, payroll and payslips, and employee self-service.

61 resources

API Guide Developer API guide The API guide explains how AWRA can be integrated with external systems through controlled endpoints and implementa Attendance & Time Attendance & time tracking AWRA captures attendance three ways — a manual daily register, employee self-service clock-in/out, or CSV/biometric Automation Library Automation examples The automation library shows how AWRA can automate threshold-based triggers, vendor actions, exception routing, and AWRA Help Docs Attendance & Time Tracking Attendance & Time Tracking Capture attendance the way that fits your team — a manual register, self-service clock-i

Projects & Tasks

Delivery management — projects and tasks, Kanban board and my tasks, planning and Gantt, agile sprints, time and budget tracking, and flexibility (labels, checklists, templates).

33 resources

Agile Delivery Sprints, backlog, velocity & burndown Projects & Tasks runs agile delivery on the same tasks you track: a backlog and sprint-planning board, a per-sprint AWRA Help Docs Agile Delivery Agile Delivery Run sprints on the same tasks you already track — a backlog, sprint planning, a focused board, story AWRA Help Docs Approvals & Tasks Approvals & Tasks This Workflows guide helps users understand workflow runs, approvals, tasks, SLAs, notifications, AWRA Help Docs Approvers Approver Help Path Approvers protect the organization by reviewing requests, stock changes, purchase decisions, wor

Support & Helpdesk

Support desk — tickets, department queues, categories and assignment, SLA timers and escalation, the public intake portal, and staff self-service (My Tickets).

18 resources

AWRA Help Docs Getting Support Support Escalation Paths Use this guide to decide who should help first when something is confusing, blocked, missi AWRA Help Docs Integrations Integrations & Sync Hub Guide Use Integrations to understand sync logs, retries, mappings, API keys, webhooks, QBO AWRA Help Docs Operations Center Operations Center Guide Use Operations Center to monitor alerts, exceptions, SLAs, ownership, escalation, executive AWRA Help Docs Stuck Workflow Troubleshooting: Stuck Workflow Use this guide when an approval, task, automation, SLA, request, transfer, adjustme

Mobile / Scanner

Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.

30 resources

Android App Android app The Android app resource provides AWRA mobile app information, updates, and download guidance for mobile operations AWRA Help Docs AWRA Overview AWRA Overview AWRA OpsHub helps teams manage inventory, procurement, assets, sales, POS, finance, reporting, workfl AWRA Help Docs Help Home Public help Last updated How can we help you use AWRA? Find practical guides for setup, inventory, procurement, sal AWRA Help Docs Inventory Users Inventory User Help Path Inventory users keep item records, stock quantities, warehouses, movements, counts, scanne

Integrations

APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.

35 resources

AWRA Help Docs Failed Sync Troubleshooting: Failed Sync Use this guide when a connector, QBO sync, payment sync, notification sync, webhook, o AWRA Help Docs Finance Users Finance User Help Path Finance users review invoices, payments, taxes, reports, reconciliations, budgets, journals, AWRA Help Docs Finance, Accounting & Reports Finance, Accounting & Reports Guide Use Finance and Reports to review GL, chart of accounts, journals, taxes, AR/AP AWRA Help Docs Glossary AWRA Glossary & Business Dictionary Use this glossary to understand the common AWRA terms used across inventory, as

Security

Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.

50 resources

AWRA Help Docs Login Issues Troubleshooting: Login Issues Use this guide when you cannot sign in, reset your password, complete MFA, find your AWRA Help Docs MFA & Account Safety MFA & Account Safety This Security Basics guide helps users understand safe account behavior, MFA, role visibility, AWRA Help Docs Permissions Guide Permissions Guide Learn why menus, buttons, records, reports, warehouses, and approvals may appear for one user but AWRA Help Docs Permissions Help Permissions Help This Security Basics guide helps users understand safe account behavior, MFA, role visibility, and

Billing

Pricing, plans, subscriptions, ROI estimates, billing conversations, and commercial review.

24 resources

AWRA Help Docs Billing Overview Billing Overview This Billing guide helps organization admins and finance contacts understand plans, invoices, paym AWRA Help Docs Company Settings Company Settings Guide Company settings control the organization identity and defaults that appear across documents AWRA Help Docs Currency & Billing Currency & Billing How pricing and currency work in AWRA: clear plan pricing, paying in your local currency, and vi AWRA Help Docs Failed Payment Troubleshooting: Failed Payment Use this guide when a customer payment, POS payment, subscription payment, Paystack

Setup Guides

Implementation, onboarding, migration, demos, training, rollout, and customer success guidance.

49 resources

AWRA Help Docs Account Setup Overview Account Setup Overview This Account Setup guide helps users prepare their account, company profile, preferences, ac AWRA Help Docs Branches & Warehouses Branches & Warehouses Basics Use branches, warehouses, locations, and bins to describe where work happens and where AWRA Help Docs Company Profile Company Profile This Account Setup guide helps users prepare their account, company profile, preferences, access ex AWRA Help Docs First Login First Login Guide Use this guide to sign in for the first time, confirm your workspace, and check that your menus m

Troubleshooting

Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.

77 resources

Accounting Automation Accounting workflows Accounting automation improves visibility across invoices, reconciliations, reporting, and operationally linked fin AWRA Help Docs Accounting Insights Accounting Insights This Dashboard guide helps users read operational cards, trends, alerts, and insight panels wit AWRA Help Docs Adjustments Adjustments This Inventory guide helps users manage item records, warehouses, movements, counts, stock evidence, an AWRA Help Docs Admins Admin Help Path Admins prepare the workspace, manage access, keep settings clean, and coordinate support so every t

Docs

Core product documentation, module explainers, operating concepts, and platform overviews.

51 resources

Awra Intelligence Plain-language AI analysis Across AWRA, the intelligence views explain themselves in plain language — not just charts. AI summary cards turn c AWRA OpsHub Overview Awra Intelligence Insights Awra Intelligence Insights turns operational data into recommendations around reorder timing, vendor reliability, r AWRA OpsHub Overview Platform overview AWRA Operations Hub brings inventory control, procurement automation, sales management, vendor workflows, POS, and AWRA Public Page Account Deletion Account & Data Deletion How to request that your AWRA OpsHub account and its associated data be deleted, what we re