Ask AwraIQ about features, pricing, onboarding, login, integrations, security, demos, mobile apps, automation, reports, or support.
One copilot rides along the public site; the other lives inside your workspace. Both answer only from AWRA's own knowledge, point you to the exact page you need, and are honest enough to bring in a human when a question deserves one.
Grounded on AWRA's own answers · Confidence-scored · Deep-links you into the product · Escalates to a human
Do you integrate with QuickBooks and KRA eTIMS?
Yes — AWRA connects to QuickBooks Online and supports KRA eTIMS. The Connectors directory shows what's live, planned or on the roadmap. Exact requirements can depend on your setup, so confirm scope with the team.
A support bot that invents a feature you don't have, or quotes a price that isn't real, does more damage than no bot at all. It erodes trust at exactly the moment someone is deciding whether to rely on you. So the AWRA assistants are built the other way around: instead of generating plausible-sounding text, they find the right answer in AWRA's own knowledge and hand it to you, with the page to prove it.
They understand what you typed — expanding synonyms and fixing common misspellings — then match it to curated answers and indexed help content, score how confident they are, and respond accordingly. High confidence gets a direct answer. Lower confidence points you to a resource. And when it's genuinely a question for a person, they say so and connect you. An assistant that knows the limits of what it knows is worth far more than one that pretends it has none.
The assistant for anyone exploring AWRA. It searches the site's indexed knowledge first, then falls back to curated intents — so a visitor can ask about the product in plain language and get a real, sourced answer.
The concierge for logged-in teams. Ask how to do something and it explains the first steps, then drops you straight onto the right screen. It even knows the page you're on and tailors its suggestions to it.
Every message runs the same disciplined path — understanding, grounding, scoring, answering, and escalating when needed.
Your question is normalised, synonym-expanded and de-typoed so “costings” or “patner” still land on the right topic.
It searches AWRA's own indexed knowledge and curated intents to find the best-matching real answer.
A confidence score decides whether to answer directly, merely suggest a resource, or hand off.
You get the curated answer plus deep links to the exact page — optionally AI-polished, always grounded.
Unsure or sensitive? It routes you to a human — a lead handoff on the site, WhatsApp in the app.
When the optional AI language layer is switched on, it works under a strict instruction: answer using only the provided snippets — do not invent features, pricing or claims. It can make a grounded answer read more naturally, but it cannot manufacture facts. If every model is disabled or unavailable, the assistant simply serves the curated answer as-is. Grounded first, polished second — never the other way around.
A strong match — the assistant answers you directly, with sources.
A partial match — it points you to the most relevant page to read.
Not confident enough — it recommends connecting you with a person.
Some questions shouldn't get a breezy bot answer. On these, AwraIQ deliberately gives careful guidance and steers you to the team instead of overpromising:
AwraIQ indexes the public site — features, docs, academy and blog — and searches it to answer from the real thing.
Answers come with links straight to the relevant page — a feature page on the site, or a module screen in the app.
Each reply offers smart follow-ups, so people discover what to ask next instead of staring at a blank box.
The AWRA Assistant reads the page you're on and boosts answers relevant to it — help that fits where you are.
On the site it captures your details into a lead form; in the app it offers a WhatsApp shortcut to support.
Both assistants are throttled and log each turn — intent, confidence and outcome — so the experience keeps improving.
When enabled, a grounded language layer rephrases answers for clarity — strictly from AWRA's own content.
The in-app assistant guides and links; it doesn't read your records or take actions, so nothing sensitive is exposed.
Prefer a person? A WhatsApp quick-contact is one tap away from either assistant.
Awra Insights is a different feature to the assistants on this page. Where the copilots answer questions and point you around, Awra Insights analyses your live inventory, procurement, sales, accounting, HR and project data to produce narrative summaries, forecasts and smart alerts.
They complement each other: the assistants help you find and reach things; Insights tells you what your numbers are doing. Both wear the AWRA badge, but they're built for different jobs.
The pages and channels the copilots most often route people to:
AwraIQ is live on this page right now. Ask it about pricing, security, integrations or a demo, and see a grounded, honest answer for yourself.