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AWRA Help Center

Public help Updated

How can we help you use AWRA?

Find practical guides for setup, inventory, procurement, sales, POS, finance, workflows, scanners, integrations, billing, troubleshooting, and support. Start with your role, the task you need to finish, or the problem you need to solve.

Start onboarding Fix an issue Look up a term
01 First login

Sign in, confirm your workspace, check your menus, and report access issues early.

 02 Roles and access

Understand why menus, buttons, reports, warehouses, and approvals differ by user.

 03 Organization setup

Prepare company settings, users, branches, warehouses, roles, and first workflows.

 04 Launch checklist

Confirm every user can log in, see the right menus, and complete safe test work.
Choose by role

Start with the work you need to finish

Admins Inventory users Procurement officers Sales and POS Finance users Vendors
Common first tasks

Use these guides when your team is just getting started

Company settings Branches and warehouses Permissions guide Inventory basics Request to PO Getting support
Still stuck?

Use the troubleshooting library before raising a ticket.

It covers login issues, missing menus, stock mismatch, scanner problems, failed syncs, failed payments, missing reports, stuck workflows, vendor quote issues, and notifications.

Open troubleshooting
AWRA inventory dashboard with operational cards and navigation