Role path
Daily work
Permissions
Warehouse Team Help Path
Warehouse teams keep physical stock aligned with AWRA through receiving, picking, transfers, counts, scanner flows, and exception reporting.
Warehouse work connects the physical floor to the records everyone else trusts. Procurement needs receiving accuracy, sales needs available stock, finance needs reliable quantities and values, and managers need exceptions reported quickly.
What Warehouse Teams Usually Do
- Receive stock into the correct warehouse, location, or bin.
- Pick, pack, issue, check out, or transfer stock according to approved workflows.
- Use scanner or mobile workflows for faster lookup and fewer typing errors.
- Run stock counts and report mismatches, damage, expired items, missing labels, or short deliveries.
- Attach receiving notes, photos, delivery documents, count sheets, or handover evidence when needed.
First Workflows To Learn
- Confirm branch, warehouse, location, and bin names used by your team.
- Practice item lookup by name, SKU, barcode, category, and scanner flow.
- Record one receiving or check-in flow and verify the quantity.
- Record one pick, issue, checkout, or transfer dispatch.
- Record one transfer receipt and check movement history.
- Review stock mismatch troubleshooting before doing adjustments.
Scanner And Mobile Checks
| Check | Why It Matters |
|---|---|
| Device login | Confirms the user is working under their own account and assigned warehouse. |
| Barcode or label | Confirms the scan finds the correct item or asset before movement. |
| Offline status | Helps users know whether a scan is saved locally, waiting, or synced. |
| Quantity confirmation | Prevents saving wrong counts after a quick scan. |
| Exception notes | Explains damaged, missing, wrong, expired, or unlabelled stock. |
Common Warehouse Exceptions
- Goods arrive short, damaged, substituted, expired, or without expected documents.
- Scanner cannot read a label or finds the wrong item.
- Transfer is dispatched but not received by the destination team.
- Physical count differs from AWRA after recent sales, transfers, returns, or check-ins.
- Stock is stored in an unlisted location or bin.
Warehouse rule: Always confirm the physical item, quantity, warehouse, location, label, and document reference before saving a movement.
Support escalation
Open support guide
Need help with this topic?
Capture the module, record number, branch or warehouse, user, visible message, and what you expected to happen before contacting support.