First-Day Checklist
Use this checklist when launching AWRA for a new tenant, new branch, new team, or new user group. It helps teams confirm that the basics are ready before real transactions begin.
For Each User
- User can log in with their own account.
- User has completed profile basics and MFA if required.
- User sees the correct dashboard and menus.
- User knows who to contact for role or access issues.
For Tenant Admins
- Company profile, logo, currency, time zone, tax details, and contact details are correct.
- Branches, warehouses, locations, and departments are named clearly.
- Roles are assigned by job function, not convenience.
- Support contacts and escalation paths are known by team leads.
- Billing or plan status is understood by the responsible admin.
For Operations Teams
- One test item is created with category, unit, reorder point, and warehouse assignment.
- One stock check-in, checkout, transfer, or count is tested depending on the team's work.
- One procurement request or approval is tested if procurement is in scope.
- One sales, POS, invoice, or payment workflow is tested if sales is in scope.
- One report is reviewed to confirm filters, dates, and warehouse selections make sense.
Launch tip: Start with a small group, correct setup issues early, then invite the wider team once the core workflow feels clear.
Support escalation
Open support guide
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Capture the module, record number, branch or warehouse, user, visible message, and what you expected to happen before contacting support.