Module guide Workflow Reports
Finance, Accounting & Reports Guide
Use Finance and Reports to review the general ledger, chart of accounts, journals, payables, bank reconciliation, taxes, statements, month-end close and QBO sync.
Finance depends on accurate activity from sales, POS, procurement, inventory, billing, and integrations. Finance users should verify source records, statuses, dates, taxes, accounts, payment references, and sync results before relying on reports or escalating mismatches.
Core Areas
| Area | What It Helps You Review |
|---|---|
| Chart of Accounts | Accounts and their classification — asset, liability, equity, revenue or expense — which decides where each balance lands on the statements. |
| General Ledger | Every account with activity, entry by entry, with its running balance. |
| Journals | Every posting the modules made, plus balanced manual journals for accruals, corrections and opening balances. See Journal Entries. |
| Accounting Periods | Close a month so nothing dated in it can be posted, changed or removed; reopen it with a reason. |
| Payables | Supplier bills, returns and debit notes, and two-person payment runs. |
| Bank Reconciliation | Statement import (CSV, OFX, MT940), matching to the ledger, posting bank charges, and completing a reconciliation. See Bank Reconciliation. |
| Taxes | Tax values on sales, purchases, invoices and credit notes; withholding tax deducted, remitted and withheld by customers; eTIMS filing in Kenya. |
| AR/AP | Customer receivables, supplier payables, payment status, balances and the aging report. |
| Statements | Income statement by period and by department, branch or project; balance sheet as of a date; trial balance; cash flow. See Financial Reports. |
| QBO Sync | QuickBooks Online mapping, status, retries, and exception checks where enabled. |
Finance Review Workflow
- Confirm the report date range, branch, warehouse, customer, vendor, status, and currency filters.
- Check source records such as invoices, payments, POS sales, POs, receiving, journals, or sync runs.
- Confirm whether records are draft, approved, posted, paid, synced, cancelled, or closed.
- Review tax, discount, account, and payment method values.
- Compare AWRA totals to payment provider, bank, POS shift, supplier document, or accounting system totals.
- Document differences and escalate with record numbers and report filters.
Close Process Checklist
- Confirm all expected sales, POS shifts, payments, credit notes, and refunds are recorded.
- Confirm procurement receiving, supplier charges and landed costs are reviewed, every supplier invoice is captured as a bill, and bank payments from payment runs are confirmed.
- Reconcile each bank account to its statement date and complete the reconciliation.
- Remit the month’s withholding tax and post accruals or corrections as manual journals.
- Review stock valuation, adjustments, counts, and major variances if inventory affects finance.
- Run key reports with agreed date ranges and filters.
- Check failed syncs, mapping issues, and pending records before final reconciliation.
- Keep notes for unresolved differences and assign an owner for follow-up.
- Close the month under Accounting Periods once its figures are final.
Common Finance Issues
- Report mismatch caused by different date ranges, statuses, branches, warehouses, or payment filters.
- Invoice appears missing because it is draft, cancelled, outside the filter, or not posted.
- Payment was recorded with the wrong method, reference, customer, or invoice link.
- Tax or account mapping is missing before QBO sync.
- Finance and operations use different cut-off times for daily reporting.
Escalation tip: Include report name, filters, date range, record numbers, expected total, actual total, and whether QBO sync is involved.
Support escalation
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Capture the module, record number, branch or warehouse, user, visible message, and what you expected to happen before contacting support.