AWRA Help Center

Finance depends on accurate activity from sales, POS, procurement, inventory, billing, and integrations. Finance users should verify source records, statuses, dates, taxes, accounts, payment references, and sync results before relying on reports or escalating mismatches.

Core Areas

Finance Review Workflow

1. Confirm the report date range, branch, warehouse, customer, vendor, status, and currency filters.
2. Check source records such as invoices, payments, POS sales, POs, receiving, journals, or sync runs.
3. Confirm whether records are draft, approved, posted, paid, synced, cancelled, or closed.
4. Review tax, discount, account, and payment method values.
5. Compare AWRA totals to payment provider, bank, POS shift, supplier document, or accounting system totals.
6. Document differences and escalate with record numbers and report filters.

Close Process Checklist

• Confirm all expected sales, POS shifts, payments, credit notes, and refunds are recorded.
• Confirm procurement receiving, supplier charges, landed costs, and payables are reviewed.
• Review stock valuation, adjustments, counts, and major variances if inventory affects finance.
• Run key reports with agreed date ranges and filters.
• Check failed syncs, mapping issues, and pending records before final reconciliation.
• Keep notes for unresolved differences and assign an owner for follow-up.

Common Finance Issues

• Report mismatch caused by different date ranges, statuses, branches, warehouses, or payment filters.
• Invoice appears missing because it is draft, cancelled, outside the filter, or not posted.
• Payment was recorded with the wrong method, reference, customer, or invoice link.
• Tax or account mapping is missing before QBO sync.
• Finance and operations use different cut-off times for daily reporting.