Mobile Apps Help
Use mobile workflows for field, warehouse, scanner, asset, and quick operational actions where your tenant has enabled them.
Common Mobile Workflows
- Item, asset, or location lookup.
- Stock check-in, checkout, transfer, count, or receiving support.
- Asset checkout, verification, GPS-supported movement, or condition update.
- Push notifications for approvals, tasks, alerts, and exceptions.
- Scanner-assisted workflows using barcode or QR labels.
Offline And Sync Care
- Check whether the app shows pending, failed, or synced actions.
- Avoid duplicate submissions when connection is weak.
- Sync as soon as a stable connection returns.
- Review unresolved mobile actions before ending a shift or leaving a site.
- Escalate repeated failures with the action type, time, and screenshot.
Support escalation
Open support guide
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Capture the module, record number, branch or warehouse, user, visible message, and what you expected to happen before contacting support.