POS Module Help
Use POS for counter sales, receipts, payments, returns, shifts, cash drawer review, and immediate stock deduction.
Counter Sale Flow
- Open the correct POS counter, warehouse, or selling location.
- Add items by search, SKU, barcode, or category.
- Confirm customer if required, quantity, price, tax, discount, and payment method.
- Complete payment and issue receipt.
- Close or reconcile the shift according to your organization's policy.
Returns And Fraud Controls
- Use the original receipt or sale reference when possible.
- Confirm item condition before returning stock to saleable inventory.
- Require supervisor approval for refunds when your policy requires it.
- Review unusual discounts, voids, refunds, and shift mismatches.
Offline care: If connection drops during checkout, confirm whether the sale completed before retrying payment or issuing a second receipt.
Support escalation
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