AWRA Help Center

Use this page when you need practical help with Stock Check-outs. It keeps the older help topic useful while linking it into the newer public help structure, so users can understand the purpose, complete the workflow, check permissions, avoid common mistakes, and know when to ask for help.

Who Uses This Page

• Inventory users maintaining records.
• Warehouse teams recording movements.
• Managers reviewing stock accuracy.

Before You Start

• Confirm you are signed into the correct AWRA workspace.
• Confirm your role includes the menu, record, report, or action you need.
• Have the relevant record number, branch, warehouse, customer, vendor, item, payment, or workflow reference ready.
• Check whether the record status allows the action you want to take.

Recommended Workflow

1. Open Inventory and search for the item or movement first.
2. Confirm item, unit, warehouse, location, quantity, and reason.
3. Use the proper workflow: receiving, checkout, transfer, count, return, or adjustment.
4. Attach evidence when required.
5. Review movement history or reports after saving.

Taking A Signature On A Check-out

A check-out can carry the signature of the person who took the stock away — the fitter collecting spares, the site supervisor taking cement, the ward taking supplies. Record what is leaving first, then hand the device over and type the signer's printed name beside their mark. This is what turns “the store never gave us that” into a question with a named counterparty.

• Signing is optional and never blocks the issue.
• It works offline; the mark travels with the movement through the sync queue.
• The mark can be taken while the check-out is pending, and is fixed once it is approved, adjusted or rejected.
• The signature, printed name and time render on the printed and emailed check-out document.

Permissions Note

If you cannot see Stock Check-outs, the issue is usually role access, branch or warehouse assignment, module availability, report permission, or record status. Ask your organization admin to review the exact task you need instead of requesting broad access.

Common Mistakes

• Skipping search and creating duplicate records.
• Using the wrong branch, warehouse, date range, status, customer, vendor, item, or payment filter.
• Saving changes before checking required fields and attachments.
• Assuming a missing button is broken before checking role, status, and assignment.