AWRA Help Center

Use this page when you need practical help with Stock Check-ins. It keeps the older help topic useful while linking it into the newer public help structure, so users can understand the purpose, complete the workflow, check permissions, avoid common mistakes, and know when to ask for help.

Who Uses This Page

• Inventory users maintaining records.
• Warehouse teams recording movements.
• Managers reviewing stock accuracy.

Before You Start

• Confirm you are signed into the correct AWRA workspace.
• Confirm your role includes the menu, record, report, or action you need.
• Have the relevant record number, branch, warehouse, customer, vendor, item, payment, or workflow reference ready.
• Check whether the record status allows the action you want to take.

Recommended Workflow

1. Open Inventory and search for the item or movement first.
2. Confirm item, unit, warehouse, location, quantity, and reason.
3. Use the proper workflow: receiving, checkout, transfer, count, return, or adjustment.
4. Attach evidence when required.
5. Review movement history or reports after saving.

Taking A Signature On A Check-in

A check-in can carry the signature of whoever delivered or accepted the goods. Complete the receipt first — item, quantity, warehouse or location, reason — then hand the device over, let them draw, and type their name in the printed-name field. The name matters as much as the drawing: a mark on its own identifies nobody. Receiving against a purchase order uses this same screen, so a PO receipt is signed the same way with no extra step.

• Signing is optional and never blocks the receipt. Record the stock even if nobody is available to sign.
• It works with no connection — the mark is queued with the movement and posts when the device has signal.
• The mark can be taken or replaced while the check-in is pending, and is fixed once it is approved, adjusted or rejected.
• The signature, printed name and time render on the printed and emailed check-in document.

Permissions Note

If you cannot see Stock Check-ins, the issue is usually role access, branch or warehouse assignment, module availability, report permission, or record status. Ask your organization admin to review the exact task you need instead of requesting broad access.

Common Mistakes

• Skipping search and creating duplicate records.
• Using the wrong branch, warehouse, date range, status, customer, vendor, item, or payment filter.
• Saving changes before checking required fields and attachments.
• Assuming a missing button is broken before checking role, status, and assignment.