Operating in the rand zone and SADC

South Africa's employment equity regime sets numerical targets by sector and occupational level, and a certificate for government work turns on them. The report asks your HR record for three classifications, and a conventional employee record carries none of them as fields.

A support contract makes two promises — we will answer by then, we will fix it by then — and they need two alarms. Giving them one shared "already notified" flag would have meant the first breach permanently silenced the second.

This product pushes a great deal at people — idle stock, expiring batches, lapsing documents, breached tickets. Threshold alerts on a dashboard number crossing a line are the natural next signal, and we can wire them into your workspace.

A job's actual cost here is four things added together. Three are measured. The fourth is hours multiplied by one rate you set for the whole project — and the wages you actually paid never enter the figure at all.

There are six ways to pay a supplier here and they write to two different ledgers. For a long time they shared no guard. The fix was not a check but a service all six had to call — and the reason that matters is the lesson rather than the feature.

A customer tax profile carries an exemption and a rate override. Ticking the exemption genuinely exempts them. Typing the override does nothing, on purpose, and the page says so. The rule that separates the two is the most useful thing here.

Receive more than you ordered and the system refuses, counting every earlier delivery so a split consignment cannot creep past one lorry at a time. Receive less and it never refuses at all. The asymmetry is deliberate, and the reasoning is worth more than the feature.

We built anomaly detection into this product. It watches for items selling below cost, on thin margins, or priced at zero — every one of them a question about money coming in. It has never once looked at stock going out, which is the direction things actually disappear in.

A refund has to undo four things: the money, the stock, the revenue and the cost of sales. For a long time this product undid two of them and the drawer still balanced every night — which is precisely why nobody found it.

A warehouse in our system has no country, no currency, no tax registration and no legal entity. For a single-country operation that is exactly right. For a distributor holding stock either side of a border, the building has no jurisdiction and the stock in it has no home.

Our vendor scorecard reports an on-time rate. On time means the order's planned delivery date falls within seven days of the order being raised — seven, for every supplier, everywhere. It never checks when anything actually arrived.

Dead stock has no event to hook, so it is scanned for nightly, deduplicated, and cleared the moment the item moves. Good engineering, measured against one idle period for the whole catalogue — the same number for a filter and a gearbox.