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Help & answers

Frequently asked questions.

Quick answers about the product, pricing, security, and getting started. Can’t find what you need? Talk to us.

Product

What is AWRA OpsHub?

AWRA OpsHub is a connected operating system for growing businesses — inventory, procurement, sales, POS, and finance context in one place, with approvals, roles, and reporting built in.

Which modules are included?

Inventory, procurement and approvals, sales, point of sale, asset tracking, reporting, and governance — connected on shared records rather than bolted together.

Take the product tour
Does it work on mobile and offline?

Yes. AWRA has mobile and offline operations with a sync flow, plus linked scanner support for warehouse and field teams.

Can it replace our spreadsheets or current tools?

Yes — most teams move off spreadsheets, entry-level accounting tools, single-purpose inventory apps, or generic work tools.

See the comparisons

Pricing & plans

How much does AWRA cost?

Pricing scales with your team and usage. Use the calculator to estimate, or talk to us for a plan mapped to how you operate.

See pricing
Is there a free trial or demo?

You can request a guided demo to see AWRA against your real workflows before committing.

Request a demo
What does implementation cost?

AWRA stands up on its own, but optional implementation services (onboarding, migration, managed setup, training) are scoped to your operations.

Implementation services

Security & data

How is our data secured?

AWRA uses role-aware access, audit trails, device trust, and a document vault, with security and compliance controls across the platform.

Security & compliance
Who can see what?

Role-based access follows least privilege — each person gets only the screens and actions their job needs, and sensitive actions can require approval.

Can we get our data out?

Yes. Your data is yours — exports and reporting are available, and migrations are validated against the source.

Getting started & support

How long does it take to go live?

We work in phases — proving the highest-risk workflow first — so you see value early rather than waiting for one big go-live.

Implementation guide
Will you help migrate our data?

Yes — we help audit, clean, map, import, and validate your data so go-live starts on a clean base.

Migration guide
How do we learn the system?

The AWRA Academy offers role-based courses with verifiable certificates, alongside the Help Center and guided onboarding.

Visit the Academy
What support is available?

Help Center articles, the AwraIQ assistant, and direct support — plus a partner network for hands-on help in many regions.

Open the Help Center

Where we operate

Built for emerging markets. Used by teams everywhere.

AWRA OpsHub runs wherever your business does. We started with the realities of African and emerging markets — local payments, intermittent connectivity, multi-currency — and built a platform that works just as well for teams around the world.

Local & global payments

Mobile money, cards, and international methods so you can transact the way your market does.

Online or offline

Offline operations and sync keep teams working through unreliable connectivity.

Multi-currency

Operate across currencies and locations without losing one connected picture.

Support across time zones

Help Center, the AwraIQ assistant, and a partner network spanning many regions.

Teams run on AWRA across

Africa Middle East Asia Europe The Americas

Available wherever you operate — talk to us about your region.

Ask about your region

Still have questions?

Ask the AwraIQ assistant, browse the Help Center, or talk to a human.

Help Center

Need a quick answer while you read?

Run inventory, procurement, assets, sales, and field work with approved AWRA guidance for setup, migration, integrations, security, pricing, and support.

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