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Imports, exports, the API, webhooks in both directions, M-Pesa, eTIMS, chat alerts, scanners and offline sync — including a plain list of what does not connect.
Phase 1 asked you to generate a structured invoice. Phase 2 asked you to hand it over before you may issue it. That is not a bigger compliance task — it is a different architecture, and it means your system is no longer the record of its own invoice.
Every integrations page is a grid of logos, and the tiles are four completely different products with four different failure modes. How to decode any of them with two questions, and which one to connect on day one.
Thirteen templates download and eight import. Which is which, why the other five deliberately have no importer, the dependency order that stops a file failing on row one, and the fifty-row habit that substitutes for a preview.
There is a real API and there is no developer portal. How tokens are issued, why a token carries the user's permissions rather than its own, what the API is genuinely good for — and why continuous two-way sync is not a shape it supports.
One authenticated door instead of a per-vendor list. How the token differs from the HMAC signature, why replay protection matters more through ordinary failure than through attack, and the honest limit on what an inbound event can do.
Sending an HTTP request on an event is a morning's work. Signing it, keying it for idempotency, retrying it and keeping the payload when it finally fails is the difference between a feature and a liability. Ask any vendor what happens after the last retry.
The feature that removes a daily job: a C2B payment quoting an invoice number attaches itself to that invoice. Collections, disbursements and reversal on your own Daraja credentials — plus the four gaps to plan a payout process around.
Two independent guards against double filing, retries with backoff, the signed receipt stored on the invoice — and the two gaps a VAT-registered business must decide about before go-live: credit notes, and what a till does offline.
"Sync" does more work on integrations pages than any other word in software marketing. Ours pushes vendors, items and purchase orders out on a button and reads nothing back — including a note on where our own connector copy overstates it.
In Kenya an alert not on WhatsApp or SMS has not arrived. Both work on your own credentials, WhatsApp has one template rule that catches everybody, and the volume discipline matters more than the setup — because muting is silent and permanent.
The cheapest integration available and the only one that changes behaviour rather than moving data. Six channels, why three topic channels beat one, and the mute problem that makes this look like it is working for months after it stopped.
Three different things get sold as offline and only one is worth anything to a driver in Kitui. Idempotent replay so a lost response cannot duplicate work, conflicts surfaced rather than resolved, and device trust that expires.
The list vendors do not publish. Bank feeds, other mobile money rails, other tax authorities, other accounting packages, inbound messaging of any kind, marketplaces and scheduled pulls — with the reason for each and what to do instead.
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