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One item, a floor and a ceiling for every warehouse.
A branch that sells ten a week and one that sells ten a year should not share one reorder point. Give each warehouse its own minimum and maximum for an item: Reorder offers the item when that warehouse falls to its floor, suggests enough to fill it to its ceiling less what is already on order, and stock balancing reads the same floor.
Nothing changes until you set a level. A warehouse with no row of its own keeps using the item’s reorder point, so a workspace that never fills these in sees the same Reorder screen it always did.
Set the levels where you already look at the stock.
Open an item and go to its Stock tab. Under Min / max per warehouse there is a row for every warehouse in your workspace, showing what it holds, a minimum, a maximum and a status. Type the numbers, save, and they apply from the next time Reorder or stock balancing is opened.
| Warehouse | On hand | Minimum | Maximum | Status |
|---|---|---|---|---|
| Kisumu Branch | 18.5 kg | 40 | 120 | At or below minimum |
| Mombasa Depot | 255 kg | 50 | 180 | Above maximum |
| Nairobi Main Store | 342.5 kg | 120 | 400 | Within levels |
| Eldoret Site | 75 kg | 60 | e.g. 120 | Item reorder point |
Leave both boxes empty and that warehouse goes on using the item’s reorder point. Clear a row you filled earlier and its level is removed. Set only a minimum and the warehouse has a floor with no ceiling.
A kilogram, litre or metre item takes a level like 12.5. A pieces, boxes or cartons item refuses a fraction on save, so a whole-unit floor stays whole.
A maximum below the minimum is refused with the row named, and so is a negative level. Only warehouses in your own workspace can be given one.
Someone restricted to blind counting sees the levels but not the quantities, and their status column reads Blind count. Changing a level needs the edit items permission.
Three places read a warehouse’s own floor.
The level sits on the item, but the work it changes happens in procurement and in the warehouse. These are the screens that use it today.
Reorder, one warehouse at a time
On Procurement → Purchase Orders → Reorder, choose a warehouse under Stock in. Stock and open orders are then that warehouse’s alone, so a branch that is short shows up even when the company total looks fine.
- The trigger is that warehouse’s minimum where it has one, else the item’s reorder point.
- A warehouse that has never held the item is still offered once it has a floor, because nothing is below it.
- Someone tied to one warehouse always sees that warehouse’s list and orders into it.
Stock balancing
Transfer suggestions compare the stock they find with the warehouse’s own minimum instead of the item’s single point, so a quiet site is no longer flagged short against a hub’s floor, and stock above a floor can be offered to a warehouse below its own.
The status on the item
Each warehouse row reads At or below minimum, Within levels, Above maximum, or Item reorder point where no row is set — the quickest way to see which branch is starving and which is sitting on more than it should.
Still on the item’s point
- Low-stock alerts and reminders compare the item’s total stock with the item’s reorder point.
- Reorder with no warehouse chosen works on workspace totals against the item’s reorder point.
- The mobile Reorder screen lists workspace totals, or the warehouse a person is tied to.
Fill to the ceiling, less what is already on its way.
The suggested quantity is worked out from the warehouse you chose, and every figure on the row can be changed before an order is created. Goods already received against an order are not counted twice, and an order still owing goods counts until they arrive.
Kisumu Branch, chlorine granules
Below its 40 kg floor, so it is offered. It has a 120 kg ceiling, so the suggestion fills to that, and 25 kg already on an open order to Kisumu comes off.
Kisumu Branch, nitrile gloves
A floor of 10 cartons and no ceiling. With no reorder quantity on the item either, the target is twice the floor. Cartons are whole units, so any fraction is rounded up.
Nakuru, a branch opening this month
No stock has ever been there, but a floor of 30 kg and a ceiling of 90 kg were set for it. Zero is below the floor, so Nakuru gets its opening order on the first visit to Reorder.
The fallback keeps the number you typed.
Every warehouse without a level of its own leans on the item’s reorder point, so that number has to stay put. Each stock item’s reorder point is set by a switch on the item form, and the same switch is in the mobile app.
Worked out again every night from demand: approved stock issues and adjustments plus till sales, less cancelled or voided sales and till returns, over the last 30 days.
An item with neither a lead time nor a safety stock keeps its current point instead of dropping to zero and falling off the Reorder screen.
The figure you typed is kept. Typing a new reorder point — on the web form, in the app, through the API, in an import or through item-master approval — switches the item to Manual on its own, so the nightly run never overwrites it. Switch it back to Automatic to hand it to the calculation again.
Warehouse levels are always yours. The nightly calculation only ever touches an item’s reorder point set to Automatic; a minimum or maximum you set for a warehouse is never recalculated.
The same levels wherever someone edits them.
On the item page
The Stock tab table, with on-hand per warehouse, the fallback figure greyed into blank rows, and a status for each warehouse.
In the mobile app
The same table on the item’s detail screen, with the number keypad matched to the unit. It needs a connection to read or save, and says so when there is none.
Over the API
GET /api/items/{id}/warehouse-levels returns every warehouse with its level, on-hand and status; PUT saves them. Reading needs view items, saving needs edit items.
What AWRA OpsHub does today
- A minimum and an optional maximum per item per warehouse, edited on the item’s Stock tab, in the mobile app and over the API.
- The item’s reorder point as the fallback for any warehouse with no level of its own, shown greyed into the blank row.
- Validation on save: the maximum at least the minimum, no negative levels, and whole numbers for whole-unit items.
- Levels to three decimals for measured units such as kilograms, litres and metres.
- Reorder per warehouse, offering items at or below that warehouse’s minimum, including a warehouse that has never held the item.
- A suggested quantity that fills to the warehouse maximum, else the item’s reorder quantity on top of what is held, else twice the minimum, less open orders for that warehouse.
- Stock balancing judging understock and surplus against the warehouse’s own minimum.
- A status per warehouse on the item: at or below minimum, within levels, above maximum, or on the item’s reorder point.
- Manual reorder points kept through the nightly recalculation, with warehouse levels never recalculated.
More we can add to your workspace
- Low-stock alerts per warehouse, so a branch manager hears about their own floor rather than the item total.
- Levels per bin or location inside a warehouse, for pick faces and par levels on a single shelf.
- Transfer suggestions that fill to the maximum, with surplus measured against the ceiling instead of the floor.
- Warehouse levels calculated from each warehouse’s own demand, the way the item’s automatic reorder point is.
- Bulk editing of levels from a spreadsheet import, for a catalogue across many branches at once.
- A warehouse picker on the mobile Reorder screen, alongside the levels already editable in the app.
Where we point you to a specialist
- We will not place an order because a warehouse fell below its floor. Reorder suggests; a person ticks the rows and presses the button.
- We will not overwrite a level you set. The nightly recalculation is for item reorder points left on Automatic, and only those.
- We will not pick your levels for you. How much a branch should hold is a decision about its customers, space and cash; the system holds each warehouse to the numbers you write down.
Low-stock alerts per warehouse and levels per bin are the two most organizations ask for first. Tell us how your branches replenish today and we will come back with a written spec, a timeline and a price.
Where a warehouse floor meets the rest of the stock.
Frequently asked questions
What happens in a warehouse where I set no level?
How does Reorder use a warehouse minimum and maximum?
What if a warehouse has a minimum but no maximum?
Will a new branch with no stock be offered anything?
Can levels have decimals?
Does the nightly reorder point calculation change my warehouse levels?
Do low-stock alerts follow the warehouse level?
Can I edit levels from the mobile app or an integration?
Help Center
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