AWRA Help Center

Copy link

Walkthrough: Payment Recording

Record or confirm payment against an invoice, POS sale, billing invoice, or other payable record where your role allows it.

Before You Start

  • The invoice, sale, or billing record exists.
  • The amount, payment method, date, and reference are known.
  • You have permission to record, review, or confirm payments.

Steps

  1. Open the relevant invoice, sale, POS shift, billing, or payment screen.
  2. Select Record Payment, Confirm Payment, or the available payment action.
  3. Enter amount, payment method, date, reference, and notes.
  4. Attach receipt or proof if required.
  5. Save the payment and review the new balance or status.

Success Check

  • The record status changes to paid, partially paid, pending, or the correct payment state.
  • The payment appears in reports or payment history.
  • The remaining balance is correct.

Need help with this topic?

Capture the module, record number, branch or warehouse, user, visible message, and what you expected to happen before contacting support.

Open support guide