Role path
Daily work
Permissions
Approver Help Path
Approvers protect the organization by reviewing requests, stock changes, purchase decisions, workflow tasks, finance actions, and exceptions before they proceed.
Approval is not just a button. It is a decision that should leave a clear trail for the requester, operations team, finance team, and future reviewers. A good approval confirms the business reason, evidence, timing, budget, quantity, policy fit, and next action.
What Approvers Usually Do
- Review request details, attachments, notes, quantities, amounts, due dates, and business justification.
- Approve, reject, return for correction, delegate where allowed, or ask for more information.
- Check whether a request fits policy, budget, stock availability, supplier rules, and operational need.
- Handle workflow tasks, escalations, overdue actions, and exception reviews.
- Leave clear comments so the requester understands the decision.
Before You Approve
- Confirm you are reviewing the correct organization, department, warehouse, branch, or vendor context.
- Check who requested it, why it is needed, and when it is needed.
- Review quantities, amounts, vendors, delivery dates, documents, comments, and budget impact.
- Look for duplicates, missing attachments, unclear notes, unusual urgency, or policy exceptions.
- Approve only when the decision is clear. Otherwise return it with a comment or ask for more information.
Approval Decision Guide
| Decision | Use When | Comment Guidance |
|---|---|---|
| Approve | Details are complete, policy is satisfied, and the next step should proceed. | Keep the comment short but meaningful if context matters. |
| Reject | The request should not proceed because it is invalid, duplicated, out of policy, or no longer needed. | Explain the reason so the requester does not resubmit the same issue. |
| Return for correction | The request may be valid but needs better quantity, price, vendor, evidence, or timing details. | Name exactly what must be corrected. |
| Escalate or delegate | A different person owns the decision, amount, budget, branch, warehouse, or exception. | State who should review next and why. |
Common Approval Mistakes
- Approving without checking attachments, quantities, amounts, or delivery dates.
- Rejecting without explaining what the requester should do next.
- Approving a duplicate request because the original was not searched.
- Ignoring overdue workflow tasks until the requester escalates.
- Using comments outside AWRA only, leaving no context on the record.
Approver rule: If you are unsure, return for clarification instead of approving silently. Clear comments prevent repeated back-and-forth.
Support escalation
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