AWRA Help Center

Sales/POS User Help Path

Sales and POS users help convert stock and services into customer transactions while keeping receipts, payments, returns, and stock deductions clear.

What Sales/POS Users Usually Do

• Create or update customer records.
• Prepare quotations, invoices, or counter sales depending on the workflow.
• Record payments and issue receipts through approved payment methods.
• Process returns, refunds, or credit notes according to policy.
• Confirm stock is deducted from the correct warehouse or POS counter.

First Workflows To Learn

1. Open Sales Overview and POS Overview to understand the difference between invoice sales and counter sales.
2. Create or find a customer.
3. Create a quotation or invoice and verify item, tax, price, and payment terms.
4. Complete a POS sale and confirm the receipt and stock deduction.
5. Practice a return or credit note in a supervised setting before using it on live sales.