AWRA Help Center

Copy link

Custodians

A custodian is the person or entity currently responsible for an asset. Custodians can be employees, contractors, departments, vendors, visitors, or other accountable holders. A custodian can be linked to a system user, but does not have to be a login user.

When To Create A Custodian

  • Create a custodian for each employee or team that receives assets regularly.
  • Create department custodians when a department owns shared equipment.
  • Create vendor or contractor custodians when assets leave your organization temporarily.
  • Mark custodians inactive, suspended, or exited when they should no longer receive assets.

Custodian Review

Use custodian records to review current assets, overdue returns, high-risk assignments, and movement history. This is especially important during staff exits, contractor handovers, branch audits, and project closeout.

Offboarding tip: Before a user, contractor, or vendor leaves, review their assigned assets and complete check-in or transfer actions.

Need help with this topic?

Capture the module, record number, branch or warehouse, user, visible message, and what you expected to happen before contacting support.

Open support guide