Vendor Help Path
Vendor users use the vendor portal to respond to RFQs, submit quotations, acknowledge purchase orders, and provide shipment or fulfillment updates assigned to them.
What Vendors Usually Do
- Log in through the vendor access page provided by the buyer.
- Review RFQ invitations, item requirements, deadlines, terms, and attachments.
- Submit quotations with price, availability, delivery date, terms, and notes.
- Acknowledge purchase orders and update shipment or fulfillment progress where available.
- Keep contact details current so procurement teams can reach the right person.
Before Submitting A Quotation
- Confirm the item description, quantity, delivery location, deadline, and required documents.
- Enter prices, taxes, delivery fees, and lead times carefully.
- Attach any requested certificates, product sheets, or supporting documents.
- Review your quotation before submitting because the buyer may use it for comparison and approval.
- Contact the buyer if the RFQ is unclear instead of guessing.
Vendor access: Vendor users see only vendor-facing records assigned to them. For account or RFQ access issues, contact the buyer organization first.
Support escalation
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