AWRA Help Center

Before You Start

• QuickBooks is connected by an authorized tenant admin.
• You have permission to view integration or sync health pages.
• You know the record or date range you want to check.

Steps

1. Open Integrations or Sync Health.
2. Confirm QuickBooks connection status.
3. Filter sync records by date, type, status, or reference if available.
4. Review completed, pending, failed, skipped, or retried records.
5. Open the visible message for any failed record.
6. Correct missing mapping, required field, or connection issue before retrying.

Success Check

• The connection status is active or the issue is clearly identified.
• Failed records have a visible reason and next action.
• Retried records are checked again after correction.