AWRA Help Center

Copy link
Module guide Workflow Reports
01 Permissions Guide Getting Started 02 Troubleshooting Overview Troubleshooting 03 Getting Support Getting Started

Assets Module Guide

Use Assets to track company property, custodians, assignments, returns, maintenance, labels, audits, and lifecycle status.

Assets are company-owned items that need accountability beyond normal stock quantity. Examples include laptops, scanners, tools, equipment, furniture, vehicles, printers, and high-value devices. Asset tracking helps teams know who has an asset, where it is, what condition it is in, and what action is needed next.

Who Uses Assets

  • Admins and operations leads who maintain the asset register and lifecycle rules.
  • Custodians who receive, use, return, or report issues with assigned assets.
  • Warehouse or IT teams who label, scan, move, repair, or audit assets.
  • Finance users who review asset reports, assignments, depreciation inputs, or audit evidence where applicable.

Asset Lifecycle

  1. Register: Create an asset record with name, category, serial number, tag, purchase details, condition, and location.
  2. Label: Attach barcode, QR code, or physical asset label if your organization uses scanning.
  3. Assign: Give the asset to a custodian, branch, department, warehouse, vehicle, or team.
  4. Move: Record transfers, handovers, temporary assignments, and location changes.
  5. Maintain: Track repairs, inspections, service dates, warranty notes, and condition changes.
  6. Audit: Confirm physical existence, custodian, location, label, and condition during audits or stock takes.
  7. Return or retire: Record returns, loss, disposal, damage, sale, or retirement according to policy.

Important Asset Fields

FieldWhy It Matters
Asset tag or labelHelps scanning, audits, and physical identification.
Serial numberDistinguishes similar devices or equipment.
CustodianShows who is responsible for the asset now.
LocationShows where the asset should physically be found.
Condition and statusShows whether the asset is active, damaged, under repair, returned, lost, or retired.

Permissions And Controls

Users may need access to view assets, create records, assign custodians, approve handovers, update condition, upload evidence, scan labels, export reports, or retire assets. If a user cannot see an asset or update custody, ask an organization admin to check their role and branch or department access.

Common Mistakes

  • Creating an asset without serial number, label, custodian, or location.
  • Moving an asset physically but not updating AWRA.
  • Assigning assets to a team without naming the responsible person where policy requires it.
  • Skipping return evidence when an employee, vendor, or department hands back an asset.
  • Retiring or marking an asset lost before review or approval is complete.
Support tip: For asset issues, include the asset tag, serial number, custodian, current location, expected location, and the action you were trying to complete.

Need help with this topic?

Capture the module, record number, branch or warehouse, user, visible message, and what you expected to happen before contacting support.

Open support guide