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For logistics & field service
Make the field as visible as the warehouse
Job cards with the evidence attached, van stock that reconciles nightly, and tools with names on them. Stock movement is captured with no signal and syncs on return; job cards and selling are not offline, and the scope section says exactly where that line sits. Fuel is an expense coded to a project rather than a consumption log.
Sound familiar?
If any of these ring true, you are exactly who this was built for.
The evening reconstruction
What happened out there arrives as crumpled paperwork, WhatsApp photos, and numbers that reconcile approximately.
The van that returns empty-ish
Loaded full, sold some, returned some — and the difference belongs to nobody.
Fuel with no arithmetic
The fleet is the second-biggest cost and the least accounted — liters never meet kilometers.
Apps that die with the signal
Field software that needs connectivity becomes head-office fiction the first bad-signal Tuesday.
What you get with AWRA OpsHub
Each capability links to a deeper feature tour.
Raised in the field, tracked at head office
Crews raise tickets from a phone against a department queue; SLA timers run, watchers follow the thread, and the resolution can be signed on the device.
Scan a code, reach the record
Scan & Act resolves a scanned code to the item, asset, customer, invoice, purchase order, transfer or adjustment behind it, flags a duplicate scan rather than repeating the action, and asks when a code matches more than one record.
Offline stock and asset capture
Sales, stock counts, check-ins and check-outs, transfers and asset movements captured with no connectivity on the mobile app and synced when the network returns. Job cards and deliveries are being brought offline next.
Job cards with evidence
Photos and documents attached to the job, stock issued against it with a reason and a person, and time recorded — one record from dispatch to done. Two honest gaps, and both are about the job card specifically: it carries no GPS coordinate, and there is no customer signature on the job itself, so job sign-off is a photo or a note rather than a signed record. Signatures do exist on the stock and asset movements beneath it — the material issued to the job can be signed for, the completed job cannot.
Van stock control
Load-out transfers to a location per van, on-route movements, and nightly variance — with a named custodian on every van.
Equipment custody
Tools and instruments issued to named people, verified weekly, cleared at exit.
Vehicles as custodied assets
Every vehicle on the asset register with a named custodian and full movement history, and custody movements carry a GPS stamp — which is where location actually is captured. Fuel is an ordinary expense coded to a project; it does not attach to the vehicle, no distance is held, so cost-per-kilometre cannot be computed. Servicing runs on a calendar schedule per vehicle that opens its own work order, rather than on distance.
Field payments
Cash and M-Pesa collected on-site, recorded against the job at collection time.
Signed for at the point of handover
Stock issued to a crew, an asset handed to a named person, a delivery accepted at a site — each can carry a drawn signature with the signer's printed name and the time. A transfer takes two, one at dispatch and one at receipt. It works with no signal, because the mark travels with the movement rather than as an upload.
How teams get started
1
Pick one route or crew
Van stock or job cards live on one team — two weeks of parallel running builds the proof.
2
Run the nightly loop
Sync, count, reconcile — variance attributed same-day, and it shrinks within a month.
3
Scale to the fleet
Routes, crews, and vehicles onboard one at a time; route contribution becomes a report.
Guides from our blog
Logistics & Field Service
Field Operations Software in Kenya: Offline Mobile, Van Stock & Fleets (2026)
For installers, distributors, and service crews the office is wherever the van stopped — job evidence, traveling stock, custody, and fleet discipline in one guide.
Read
Logistics & Field Service
Offline-First Field Workflows: Work Continues When Connectivity Doesn't
The airplane-mode test, sync queues and conflict rules, two-minute capture design, and the nightly heartbeat — what offline-first actually means, and which operations survive it here.
Read
Logistics & Field Service
Van Stock & Site Custody: Inventory That Travels
The van is a warehouse that drives away; the site is a store with no walls — load-out transfers, nightly variance, job-costed materials, and crew custody.
Read
Operations Metrics
The Space Your Files Take
Storage fills slowly and then all at once. What counts towards it, where to see what is using it, and what happens on the day a workspace is full — nothing stored is touched.
Read
Operations Metrics
The Alert That Waits in the Bell
Half the people an operations system needs to reach do not read email at work. Why every alert email now has a twin in the bell, addressed to a person rather than to the room.
Read
Operations Metrics
Which Alerts Deserve a Phone Buzz
Push notifications are the most valuable channel an operations system has and the fastest to ruin. A three-question test, a starting manifest, and how to set push one alert at a time.
Read
Questions we are asked here
Frequently asked questions
Does it really work with no signal at all?
Yes — capture is fully local (jobs, stock movements, photos, GPS stamps) and syncs when connectivity returns, whether that is an hour or three days later. Run the airplane-mode test in the demo: a complete field day with the network off.
What devices do field teams need?
Ordinary Android phones. Photo and GPS evidence needs nothing exotic; plan for charging discipline and screen-readable workflows rather than hardware budgets.
Can drivers sell from the van like a mobile POS?
Yes. A van sale decrements van stock and rolls into the nightly reconciliation alongside deliveries, so stock and money close together per route — and on the mobile app a sale taken out of coverage is queued on the phone with its receipt and posted once when the van is back in signal. Transfers, counts, check-out and check-in work the same way, so the van carries its till and its stock record through a dead zone.
How does this connect to the warehouse and the books?
Natively — van load-outs are transfers from depot stock, job materials post to job costs, field payments land on invoices, and fleet costs post per vehicle. The field is a set of locations in the same governed system, not a satellite app.
Run one route on the record
A load-out, a day's deliveries, a nightly count, and the variance — demonstrated on your own route.