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Markets North America United States
Supported market — no written guide yet
You can sign up from United States today. The operations layer — stock that moves, approvals that refuse, evidence attached to the transaction — runs the same here as anywhere, and your organization is set up in the US Dollar with Sales Tax already configured. What we have not done is the local research: there is no United States guide on this site yet, and this page tells you exactly what we do and do not know rather than implying we know more.
Three things are set from your country and you do not have to find them in a settings screen. Everything else about how you run is yours to configure, as it would be anywhere.
US Dollar (USD)
Your books, your prices and your reporting are in USD from the first transaction. Buying or selling in another currency is recorded at the rate actually applied, so a later report can tell you what happened rather than what an average implies.
Sales Tax — 7%
The standard rate is applied as your default. Reduced, zero and exempt treatments, and any sector rate that applies to you, are yours to add — we set a default rather than pretend one number covers your whole catalogue.
No federal sales tax. Rates are set by state and locality, so there is no single national figure — we hold an average for provisioning and you set your own rates.
Two countries at the same percentage are not in the same position. What matters is whether the tax you pay a supplier is money you get back or money the goods cost you, because that is what sends it to one side of your books or the other for the life of the account.
Tax paid on a purchase is NOT recoverable — it is part of what the purchase cost. That is the whole commercial difference from a value added tax: the same percentage cascades through each stage of a supply chain instead of netting off, and it belongs on the cost of the goods rather than in a receivable.
Most of what an operations system does not change at a border. None of the list below is specific to United States, and none of it is conditional on us having written a guide.
These are the parts vendors are vaguest about, so they are the ones we state first — and the ones a written guide would settle for United States specifically.
Everything described above as not built is a statement about what ships in the standard product today, not a limit on what AWRA OpsHub can do in United States. Kenya's eTIMS integration and its maintained payroll engine exist because Kenyan clients needed them and commissioned them — neither appeared by itself. The same door is open here. If a revenue authority pipeline, a bank or mobile money feed, a statutory return format or a link to a system you already run is what stands between you and a decision, tell us and we will scope it as a build with a written spec, a timeline and a price before you commit to anything.
Electronic invoicing against your revenue authority's published interface, with the parts vendors gloss over — retries, a failure queue and a daily report of sales carrying no fiscal reference.
Statement feeds, payment gateways, bulk-payment files and collection accounts wired into the Payments Register so money in and out reconciles without re-keying.
Payroll and social security schedules produced in the layout your filing body expects, generated from live payroll records rather than rebuilt each month.
The accounting package, CRM, online store or custom database you intend to keep — connected through our API so a fact is entered once and appears everywhere it is needed.
Because it is honest about what it is. We have written 38 full market guides and United States is not one of them — those took a research day each, and they name the tax authority, describe how the currency behaves against a local cost base, say which payment rails matter and who is near enough to support you. Generating that for 91 countries from a rate table would produce 91 pages that sound authoritative and are not.
So this page carries only what we can stand behind: the currency, the tax instrument, how that instrument actually works, and a clear statement of what is not ours here. Everything it does not tell you about United States is something we would rather find out with you on a call than guess at in public.
If you are seriously evaluating us for United States, ask us for the guide. That is not a formality — the 38 that exist were written because somebody in the market asked a question worth answering properly.
Tell us where you operate, what you hold and who keeps your books. On a good number of these calls the honest answer is a local vendor, and we would rather reach it in week one than month three.