Order-to-Cash

The end-to-end process from customer order to collected payment.

Area: Sales
Abbreviation: O2C
Also known as: O2C, quote-to-cash
In this area: 14 terms of 259

Order-to-cash spans order capture, credit check, allocation, picking, dispatch, invoicing, collection and cash application. It is the revenue-side mirror of procure-to-pay.

Delays anywhere in the chain postpone cash, and the early steps matter most: an order taken with the wrong price or address becomes a disputed invoice weeks later.

See it in AWRA OpsHub

Sales & Payments