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Sales · Definition

Customer 360

A unified view of everything you know about a customer.

Customer 360 brings a customer's orders, invoices, payments, balances and interactions into one place, so anyone serving them sees the full picture.

It removes the gaps that come from data scattered across sales, finance and support.

Also called

  • single customer view

See it in AWRA OpsHub

Customer 360

Related terms

Quotation

A seller’s formal offer of prices and terms to a prospective buyer.

Accounts Receivable

AR

Money owed to your business by customers for sales made on credit.

Point of Sale

POS

The system where a retail sale is completed and recorded.

Return Merchandise Authorisation

RMA

An approved reference allowing a customer to return goods.

More in Sales

Average Order Value (AOV) Churn Rate Credit Limit Customer Lifetime Value (CLV) Delivery Note Order-to-Cash (O2C) Price List Proforma Invoice

Customer 360 is not just a definition here

Sales runs on this vocabulary every day in AWRA OpsHub — 14 of our 257 glossary terms describe things the platform actually does.

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