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What is new, release notes, changelog history, status updates, and product change tracking.
Human Resources — employee records, leave, attendance and time, payroll and payslips, and employee self-service.
Delivery management — projects and tasks, Kanban board and my tasks, planning and Gantt, agile sprints, time and budget tracking, and flexibility (labels, checklists, templates).
Support desk — tickets, department queues, categories and assignment, SLA timers and escalation, the public intake portal, and staff self-service (My Tickets).
Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.
APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.
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Pricing, plans, subscriptions, ROI estimates, billing conversations, and commercial review.
AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.
Implementation, onboarding, migration, demos, training, rollout, and customer success guidance.
Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.
Stock control — item master and locations, counts and adjustments, transfers and approvals, traceability and quality holds, replenishment, and warehouse operations.
Buying — requisitions and approvals, RFQs and quotation comparison, purchase orders and receiving, three-way matching, supplier prequalification, and landed cost.
Selling — quotations and orders, invoicing and credit notes, customer records and statements, receipts and collections, and point of sale with shift reconciliation.
Money — chart of accounts and journals, expenses, budgets and controls, vendor payments, the payments register, aging reports, and period close.
Asset register — tagging and custody, assignment and location history, condition and verification, maintenance, depreciation schedules, and disposal.
The supply base — supplier records and documents, performance scoring, the vendor portal and collaboration, and vendor-side self-service.
Seeing the business — the report catalog, BI Studio and custom report builder, saved filters and scheduled reports, dashboards, and predictive insights.
Making the system act — approval workflows, rules and triggers, the unified action queue, exception handling, alerts and notifications, and scheduled jobs.
Core product documentation, module explainers, operating concepts, and platform overviews.
Browse Help Sections
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Core product documentation, module explainers, operating concepts, and platform overviews.
Public Docs
AWRA public docs collect product guidance, module explainers, reference material, and operating concepts for teams evaluating the platform.
AWRA Blog
AfCFTA and the EAC customs union are lowering the barriers to trading across African borders — but a tariff advantage is only real if your operations can follow. What cross-border trade demands of your system, and an honest line on where software stops and customs, tariffs and rules-of-origin begin. Hedged.
AWRA Blog
The recipe your product is measured against — what a BOM contains, single vs multi-level, the three jobs it does, and starting from zero this week.
AWRA Blog
Burundi, South Sudan, Somalia and the DRC joined the EAC into one market — but they are frontier economies, not Nairobi. What actually matters when currency is unstable, infrastructure is thin, and the honest answer to "is it localized?" is no.
AWRA Blog
When members give toward a building, the money carries a promise. Pledges against receipts, restricted from general funds, spent transparently — how the promise is kept to completion.
AWRA Blog
Coffee and tea move through Uganda in a chain of weigh-ins, grades, advances and member payments — most of it still on paper. The operational disciplines that turn a cooperative's intake season into clean, trusted records.
AWRA Blog
A contractor runs three businesses at once — materials, plant, and fixed-price promises. Where the money leaks on a Kenyan site, and how the profitable ones keep all three under control.
AWRA Blog
Functions look like the most profitable business a hotel takes, until somebody costs one. Why an event is a project rather than a sale, the three numbers to fix before the day, and what costing six events tells you about which to chase.
AWRA Blog
The DRC's eastern provinces trade through Rwanda, Uganda and the port of Dar es Salaam more naturally than through Kinshasa. For importers and distributors on the corridor, the disciplines that make dollarized, cross-border trade controllable.
AWRA Blog
Abidjan runs more multi-site industry than anywhere else in the CFA franc zone, and the shortlist is usually a French-language incumbent against an English-language platform. What that trade actually costs, priced honestly.
AWRA Blog
Moroccan buyers are usually choosing between a French-language local incumbent and an English-language international product, and the deciding question is rarely features. Who reads the screen, who reads the contract, and who answers the phone.
AWRA Blog
eTIMS mandates, M-Pesa-native operations, multi-branch growth — the forces pulling Kenyan SMEs off spreadsheets, and how the successful ones sequence the move.
AWRA Blog
A published interruption schedule is a planning input, not just a hardship. What a stoppage mid-run costs you, why the material already issued is the number to protect, and the recovery record that has to survive the outage.
AWRA Blog
The most sensitive data a church holds and the most useful. Deciding which giving is attributed and who may see it, why pledge totals are the wrong planning figure, and the annual statement that makes the record trustworthy.
AWRA Blog
The CFA franc removes the exchange-rate problem between Dakar, Abidjan and Bamako — and removes nothing else. Why the shared currency makes regional groups underestimate what a border still costs them.
AWRA Blog
The lusophone Atlantic, the Sahel edge, and the guides that hold across the whole continent rather than in one market.
AWRA Blog
Where the company is resident in one country and the business happens in five others — and something has to be able to tell them apart.
AWRA Blog
One chain from a transaction to a filed figure, and four markets that each regulate a different link in it.
AWRA Blog
KRA, eTIMS, M-Pesa and the Kenyan Shilling — the home market, and the one with the most statutory depth in the corpus.
AWRA Blog
Nigeria and Ghana — high-volume distribution, volatile currency, and VAT regimes that behave nothing like each other.
AWRA Blog
Seven markets, seven tax systems and nothing shared between them: a transfer that is a supply, two registers in one country, a rate that turns on whether your customer filed, and a rate that was law for five years and never charged.
AWRA Blog
Free zone against mainland, currencies that are pegged or collapsed, consumption tax from nothing to twenty per cent, and the corridor into Africa.
AWRA Blog
Two markets where the tax question is about a place, and two different ways a schema fails to name one.
AWRA Blog
Burundi is small, landlocked and trade-dependent, running on the franc and the corridors through Rwanda and Tanzania. For a Bujumbura SME, the disciplines that turn thin margins and a tight currency into a business you can actually see.
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