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Release Notes

44

What is new, release notes, changelog history, status updates, and product change tracking.

HR & People

248

Human Resources — employee records, leave, attendance and time, payroll and payslips, and employee self-service.

Projects & Tasks

87

Delivery management — projects and tasks, Kanban board and my tasks, planning and Gantt, agile sprints, time and budget tracking, and flexibility (labels, checklists, templates).

Support & Helpdesk

53

Support desk — tickets, department queues, categories and assignment, SLA timers and escalation, the public intake portal, and staff self-service (My Tickets).

Mobile / Scanner

92

Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.

Integrations

200

APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.

Security

257

Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.

Billing

177

Pricing, plans, subscriptions, ROI estimates, billing conversations, and commercial review.

AWRA Academy

855

AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.

Setup Guides

136

Implementation, onboarding, migration, demos, training, rollout, and customer success guidance.

Troubleshooting

164

Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.

Inventory & Warehouse

187

Stock control — item master and locations, counts and adjustments, transfers and approvals, traceability and quality holds, replenishment, and warehouse operations.

Procurement & Sourcing

65

Buying — requisitions and approvals, RFQs and quotation comparison, purchase orders and receiving, three-way matching, supplier prequalification, and landed cost.

Sales & POS

86

Selling — quotations and orders, invoicing and credit notes, customer records and statements, receipts and collections, and point of sale with shift reconciliation.

Finance & Accounting

43

Money — chart of accounts and journals, expenses, budgets and controls, vendor payments, the payments register, aging reports, and period close.

Assets

16

Asset register — tagging and custody, assignment and location history, condition and verification, maintenance, depreciation schedules, and disposal.

Vendors & Suppliers

15

The supply base — supplier records and documents, performance scoring, the vendor portal and collaboration, and vendor-side self-service.

Reports & Analytics

23

Seeing the business — the report catalog, BI Studio and custom report builder, saved filters and scheduled reports, dashboards, and predictive insights.

Workflow & Automation

5

Making the system act — approval workflows, rules and triggers, the unified action queue, exception handling, alerts and notifications, and scheduled jobs.

Docs

220

Core product documentation, module explainers, operating concepts, and platform overviews.

Browse Help Sections

Docs, guides, troubleshooting, billing, security, integrations, mobile, and releases

Each article is backed by approved public knowledge and links back to the authoritative AWRA resource for deeper context. Tap a section to expand it.

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Inventory & Warehouse

187

Stock control — item master and locations, counts and adjustments, transfers and approvals, traceability and quality holds, replenishment, and warehouse operations.

AWRA Blog

A Catalogue Is Not a Text Field

A free-text field with validation is not a smaller version of a coded one. Where a jurisdiction wants a value from a published list, the field either holds it or your document is not the document.

AWRA Blog

A Class That Never Gets Written Back

Our ABC report bands the catalogue on cumulative consumption value, which is the correct definition and not the common one. Our counting module can hold a class against a plan. Nothing carries the first into the second, so at catalogue scale the classification is never refreshed.

AWRA Blog

A Count That Explains Itself

Most stock counts produce a new number and throw away the evidence of how the old one went wrong. Blind, valued, placed and dated — miss any one and you get a correction instead of a reason.

AWRA Blog

A Quantity That Cannot Have a Decimal Point

Every quantity column in our stock schema is an integer, and there is no unit of measure anywhere in the product. For a business that counts cartons that is invisible and correct. For one that buys maize by the tonne and sells it by the bag, it is the difference between a stock figure and a guess.

AWRA Blog

A Register That Cannot Be Filled

Serial-number tracking for stock has a table, a model, three screens, two routes and a count on the dashboard. It has no code path that can create a row. The screens work perfectly and will always be empty — and the test that would have found it takes ninety seconds.

AWRA Blog

A Tracking Mode Is a One-Way Door

An asset is tracked as one identified record or as a quantity in buckets, and the choice is free until the first unit moves. The bucket turns out to be a six-part key, which is why a pool of four hundred can become eleven rows nobody asked for.

AWRA Blog

An Expiry That Stops an Order

A register tells you a certificate expired last month. A control stops the order. Almost every organisation has the first and believes it has the second.

AWRA Blog

Best POS & Inventory System for Kenyan Retail (2026)

eTIMS on every receipt, shrinkage visibility, multi-branch control, and a straight answer on what happens when the line drops — what to demand from a retail system, with an evaluation checklist.

AWRA Blog

Cycle Counting vs Annual Stocktake

The annual count finds a year of errors at once and explains none of them — how cycle counting works, ABC scheduling, blind counts, and replacing the shutdown weekend.

AWRA Blog

ERP Software in Ethiopia: A Practical Buyer's Guide (2026)

A vendor-honest guide to choosing operations software in Ethiopia — what an ERP must do for an Addis-and-regions business, how forex and multi-currency reorder the checklist, what to budget, and the straight answer on VAT and e-invoicing.

AWRA Blog

Healthcare & Clinic Operations Software Across East Africa

Clinics, hospitals and health programs share a hard inventory problem: medicines that expire, cold chains that cannot break, equipment that must work, consumables that vanish. The disciplines that keep a health facility supplied, safe and accountable.

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