AWRA Help Center
Search the same approved public knowledge source used by AwraIQ. Results stay grounded in published AWRA resources, so buyers, customers, and support teams work from one source of truth.
What is new, release notes, changelog history, status updates, and product change tracking.
Human Resources — employee records, leave, attendance and time, payroll and payslips, and employee self-service.
Delivery management — projects and tasks, Kanban board and my tasks, planning and Gantt, agile sprints, time and budget tracking, and flexibility (labels, checklists, templates).
Support desk — tickets, department queues, categories and assignment, SLA timers and escalation, the public intake portal, and staff self-service (My Tickets).
Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.
APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.
Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.
Pricing, plans, subscriptions, ROI estimates, billing conversations, and commercial review.
AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.
Implementation, onboarding, migration, demos, training, rollout, and customer success guidance.
Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.
Stock control — item master and locations, counts and adjustments, transfers and approvals, traceability and quality holds, replenishment, and warehouse operations.
Buying — requisitions and approvals, RFQs and quotation comparison, purchase orders and receiving, three-way matching, supplier prequalification, and landed cost.
Selling — quotations and orders, invoicing and credit notes, customer records and statements, receipts and collections, and point of sale with shift reconciliation.
Money — chart of accounts and journals, expenses, budgets and controls, vendor payments, the payments register, aging reports, and period close.
Asset register — tagging and custody, assignment and location history, condition and verification, maintenance, depreciation schedules, and disposal.
The supply base — supplier records and documents, performance scoring, the vendor portal and collaboration, and vendor-side self-service.
Seeing the business — the report catalog, BI Studio and custom report builder, saved filters and scheduled reports, dashboards, and predictive insights.
Making the system act — approval workflows, rules and triggers, the unified action queue, exception handling, alerts and notifications, and scheduled jobs.
Core product documentation, module explainers, operating concepts, and platform overviews.
Browse Help Sections
Each article is backed by approved public knowledge and links back to the authoritative AWRA resource for deeper context. Tap a section to expand it.
Buying — requisitions and approvals, RFQs and quotation comparison, purchase orders and receiving, three-way matching, supplier prequalification, and landed cost.
AWRA Blog
Our interface is English. Yours is not. That is a staffing question inside the building and a document question outside it — and only one of the two is actually solvable by a vendor.
AWRA Blog
Most ERP regret comes from buying the wrong size, not the wrong brand. A buyer's guide that starts from your operation, right-sizes the system, and gets you there without overbuying.
AWRA Blog
The customer pays part by phone and the rest in notes. What your till records decides whether tonight's drawer reconciles — and recording it wrong manufactures shortages that nobody can trace.
AWRA Blog
Three supply chains in one apron — contracted dry goods, daily fresh buying with price-survey bands, and protein weighed twice. Each leaks differently.
AWRA Blog
"I bought 3 tonnes of maize and sold flour — did I make money?" Recipe control, yields, landed costs, and quality holds for Kenyan processors.
AWRA Blog
A complete, adaptable procurement policy for Kenyan NGOs — thresholds, committees, conflict-of-interest rules, and emergency procedures you can copy into your manual.
AWRA Blog
How to operationalize order tracking, quality checks, quotation analytics, and supplier performance in one procurement command layer.
AWRA Blog
Schools and colleges run real operations behind the classroom: procurement, boarding supplies, laboratory and ICT assets, transport fleets and tight budgets answerable to boards and parents. The disciplines that keep an education institution accountable.
AWRA Blog
Term dates are known years ahead — yet week one is always a buying emergency. The term procurement cycle, the big four contracts, and kitchen arithmetic.
AWRA Blog
Everyone knows which supplier is difficult; almost nobody can prove it. The 50/30/20 weighting, why acknowledgement is worth measuring, and the one definition inside the score you must check before quoting it at anybody.
AWRA Public Page
Procurement Performance Console Know which procurement work is slow, risky, or ready to award. AWRA Procurement Insights turns RFQs, quotations, vendor behavior, purchase orders, and approval queues into practical signals for procurement le
AWRA Public Page
Predictive Intelligence Platform Predictive Insights For Enterprise Operations AWRA Predictive Insights combines demand forecasting, procurement signal monitoring, operational risk scoring, and scenario simulation into one execution-ready c
AWRA Public Page
Procurement Intelligence Procurement Analytics Suite: Building A Proactive Command Layer Procurement teams are under pressure to shorten cycle times, reduce exceptions, and prove supplier reliability. AWRA Procurement Analytics Suite combin
AWRA Public Page
Illustration library Clean AWRA illustration candidates for future public pages A holding page for the flatter, quieter illustration style used on Who We Serve. Procurement pages can stay focused on real system screenshots while these asset
AWRA Public Page
Blog Category All blog articles Archives Search articles in . Earlier articles No articles match your search yet — try another keyword. Articles coming soon We're writing guides right now. Meanwhile, explore the rest of the blog. Browse all
AWRA Public Page
Procurement fulfillment Purchase Orders, Receiving & Matching Convert approved sourcing decisions into controlled purchase orders, capture supplier acknowledgement, receive goods accurately, handle mismatches, and close the buying cycle wit
AWRA Public Page
Sourcing desk RFQs & Quotation Comparison Invite suppliers, manage quote deadlines, collect structured responses, compare offers side-by-side, and preserve the evidence behind every award decision. AWRA keeps sourcing work out of scattered
AWRA Public Page
Supplier collaboration layer Supplier Collaboration & Vendor Performance Bring supplier participation, RFQ responses, PO acknowledgement, delivery updates, communication history, and performance signals into one governed procurement record.
AWRA Public Page
Supplier Collaboration Layer Vendor Collaboration Portal AWRA Vendor Collaboration Portal centralizes supplier interactions across RFQs, quotations, purchase order actions, and shipping updates. It converts fragmented email threads into gov
AWRA Public Page
Procurement · Pay Your Vendors Vendor Payments Settle approved purchase orders by M-Pesa or bank transfer straight from your own account — B2C to a supplier's phone, B2B to a paybill or till, or a Paystack transfer to a vendor's bank accoun
AWRA Public Page
Supplier Access Vendor Portal Overview We give invited suppliers a clear, secure workspace to respond to RFQs, submit quotations, review purchase orders, and keep buyer collaboration out of scattered email threads. The portal is built for t
RFQ & Quotation Comparison
When vendors respond to an RFQ, AWRA ranks the quotes by price, distance, and delivery time, then writes a plain-language summary recommending the best vendor and explaining the trade-offs. Editing a quote re-runs the analysis automatically, and the recommendation is advisory — a human approves the award.
Strategic Sourcing
Strategic sourcing helps teams evaluate suppliers, compare options, and improve procurement decisions with stronger visibility.
Strategic Sourcing
Strategic Sourcing tracks vendor performance — spend, on-time delivery, lead time, quality, disputes, and price drift — in reliability scorecards, with a plain-language AI assessment of whether to rely on, watch, or review each vendor. Approved suppliers carry their prequalification provenance through to these scorecards.
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