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Release Notes

44

What is new, release notes, changelog history, status updates, and product change tracking.

HR & People

248

Human Resources — employee records, leave, attendance and time, payroll and payslips, and employee self-service.

Projects & Tasks

87

Delivery management — projects and tasks, Kanban board and my tasks, planning and Gantt, agile sprints, time and budget tracking, and flexibility (labels, checklists, templates).

Support & Helpdesk

53

Support desk — tickets, department queues, categories and assignment, SLA timers and escalation, the public intake portal, and staff self-service (My Tickets).

Mobile / Scanner

92

Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.

Integrations

200

APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.

Security

257

Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.

Billing

177

Pricing, plans, subscriptions, ROI estimates, billing conversations, and commercial review.

AWRA Academy

855

AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.

Setup Guides

136

Implementation, onboarding, migration, demos, training, rollout, and customer success guidance.

Troubleshooting

164

Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.

Inventory & Warehouse

187

Stock control — item master and locations, counts and adjustments, transfers and approvals, traceability and quality holds, replenishment, and warehouse operations.

Procurement & Sourcing

65

Buying — requisitions and approvals, RFQs and quotation comparison, purchase orders and receiving, three-way matching, supplier prequalification, and landed cost.

Sales & POS

86

Selling — quotations and orders, invoicing and credit notes, customer records and statements, receipts and collections, and point of sale with shift reconciliation.

Finance & Accounting

43

Money — chart of accounts and journals, expenses, budgets and controls, vendor payments, the payments register, aging reports, and period close.

Assets

16

Asset register — tagging and custody, assignment and location history, condition and verification, maintenance, depreciation schedules, and disposal.

Vendors & Suppliers

15

The supply base — supplier records and documents, performance scoring, the vendor portal and collaboration, and vendor-side self-service.

Reports & Analytics

23

Seeing the business — the report catalog, BI Studio and custom report builder, saved filters and scheduled reports, dashboards, and predictive insights.

Workflow & Automation

5

Making the system act — approval workflows, rules and triggers, the unified action queue, exception handling, alerts and notifications, and scheduled jobs.

Docs

220

Core product documentation, module explainers, operating concepts, and platform overviews.

Browse Help Sections

Docs, guides, troubleshooting, billing, security, integrations, mobile, and releases

Each article is backed by approved public knowledge and links back to the authoritative AWRA resource for deeper context. Tap a section to expand it.

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Reports & Analytics

23

Seeing the business — the report catalog, BI Studio and custom report builder, saved filters and scheduled reports, dashboards, and predictive insights.

AWRA Blog

Building Your Own Reports Without Waiting for IT

The most expensive report is the one somebody assembles by hand every month because asking IT takes three weeks. What a report builder removes, and how to avoid the mess when everyone can build one.

AWRA Blog

Consolidated Reporting for Groups Operating in Several EAC Countries

The owner wants one honest answer: how did the whole group do? Getting there without a quarterly spreadsheet ritual — the monthly group pack, a currency policy that holds, and the clear line between management consolidation the system produces and statutory consolidation your auditor signs.

AWRA Blog

Eleven Checks and One Verdict

One screen answers whether the machinery is working, from eleven checks reduced to a single verdict. The rule that reduces them is three lines long, and the most important thing in it is where "unknown" is counted.

AWRA Blog

Numbers First, Words Second: How the AI Writes About Your Data

The paragraph at the top of an AI dashboard is the part everyone reads and nobody interrogates. Every figure computed in plain code, the model forbidden to invent any, and a fingerprint that discards the sentence when the numbers move.

AWRA Blog

One Dataset Per Report: How Cross-Module Joins Get Added Safely

One question, two modules. A report is built on exactly one dataset, which prevents a whole class of silent double-counting — and is why thirty-four cross-module reports ship prebuilt. Where you need another, we can add the joined dataset safely.

AWRA Blog

One Place That Knows What Time It Is

A report schedule in this product carries its own timezone and computes its next run in it. The deadline engine three modules away has no timezone at all. The capability exists, once, in the place where getting it wrong matters least.

AWRA Blog

Ten Channels and Two That Ship Off

Ten notification channels, one gate deciding whether a message may go out on any of them, and two that ship switched off. Which two, and why, is the most useful thing on this page.

AWRA Blog

The Day Your Workspace Runs Without You

Sixty-five scheduled jobs run against a workspace, and the order they run in is a piece of design. Data is prepared before anything is pruned, prices are fetched before anything is charged, and every message to a person happens after all of it.

AWRA Blog

The Percent Sign in the Search Box

Four ways a search box lies, all of them silent: it searches the page instead of the list, a typed percent sign matches everything, an ungrouped condition drops your filters, and the escaping meant to prevent the second one does nothing on the database the tests run against.

AWRA Blog

The Rollup Nothing Ever Filled — A Correction

We published that this product stored no daily metrics and computed every dashboard figure from scratch. It was false, and it was on this page. Dashboard history is precomputed nightly, finished days are read from storage, today is always live, and a missing day repairs itself on read. The reason the check went wrong is worth more than the original article.

AWRA Public Page

AI and Insights

Blog Category All blog articles Archives Search articles in . Earlier articles No articles match your search yet — try another keyword. Articles coming soon We're writing guides right now. Meanwhile, explore the rest of the blog.

AWRA Public Page

Field Customization

AWRA Field Customization lets each organization extend operational records with structured custom fields. Add the fields your teams need, enforce validation and visibility, and make the new data available to forms, reports, and workflows without risky code changes.

AWRA Public Page

Insights Methodology

Transparent scoring, explainable recommendations, and signals tailored to your organization.

AWRA Public Page

Operations Metrics

Blog Category All blog articles Archives Search articles in . Earlier articles No articles match your search yet — try another keyword. Articles coming soon We're writing guides right now. Meanwhile, explore the rest of the blog.

AWRA Public Page

Positions & Org Structure

The shape of an organisation is three separate facts that most systems keep in three separate places: the titles, the departments, and the reporting lines. AWRA OpsHub holds all three — and then does the thing almost nobody does, which is check them against who actually has access.

Operations Glossary

Dashboard

A curated view of current metrics for a specific audience and decision.

Operations Glossary

Predictive Analytics

Using historical patterns to estimate what is likely to happen next.

Partner Portal

Partner portal & payouts

Approved partners get a self-service portal to track referred clients, current tier, commissions, registered deals, and request payouts. Access is sent by invite once approved; partners sign in to the portal from the invite link.

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