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Release Notes

35

What is new, release notes, changelog history, status updates, and product change tracking.

HR & People

190

Human Resources — employee records, leave, attendance and time, payroll and payslips, and employee self-service.

Projects & Tasks

73

Delivery management — projects and tasks, Kanban board and my tasks, planning and Gantt, agile sprints, time and budget tracking, and flexibility (labels, checklists, templates).

Support & Helpdesk

40

Support desk — tickets, department queues, categories and assignment, SLA timers and escalation, the public intake portal, and staff self-service (My Tickets).

Mobile / Scanner

68

Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.

Integrations

115

APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.

Security

210

Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.

Billing

159

Pricing, plans, subscriptions, ROI estimates, billing conversations, and commercial review.

AWRA Academy

854

AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.

Setup Guides

127

Implementation, onboarding, migration, demos, training, rollout, and customer success guidance.

Troubleshooting

129

Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.

Inventory & Warehouse

153

Stock control — item master and locations, counts and adjustments, transfers and approvals, traceability and quality holds, replenishment, and warehouse operations.

Procurement & Sourcing

57

Buying — requisitions and approvals, RFQs and quotation comparison, purchase orders and receiving, three-way matching, supplier prequalification, and landed cost.

Sales & POS

73

Selling — quotations and orders, invoicing and credit notes, customer records and statements, receipts and collections, and point of sale with shift reconciliation.

Finance & Accounting

40

Money — chart of accounts and journals, expenses, budgets and controls, vendor payments, the payments register, aging reports, and period close.

Assets

12

Asset register — tagging and custody, assignment and location history, condition and verification, maintenance, depreciation schedules, and disposal.

Vendors & Suppliers

15

The supply base — supplier records and documents, performance scoring, the vendor portal and collaboration, and vendor-side self-service.

Reports & Analytics

15

Seeing the business — the report catalog, BI Studio and custom report builder, saved filters and scheduled reports, dashboards, and predictive insights.

Workflow & Automation

3

Making the system act — approval workflows, rules and triggers, the unified action queue, exception handling, alerts and notifications, and scheduled jobs.

Docs

218

Core product documentation, module explainers, operating concepts, and platform overviews.

Browse Help Sections

Docs, guides, troubleshooting, billing, security, integrations, mobile, and releases

Each article is backed by approved public knowledge and links back to the authoritative AWRA resource for deeper context. Tap a section to expand it.

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Release Notes

35

What is new, release notes, changelog history, status updates, and product change tracking.

Release Notes

Product release notes

Release notes summarize new AWRA product capabilities, public page improvements, operational workflows, and support resources as they become available.

AWRA Public Page

Compliance Status

Compliance Status Operational controls are active and reviewable. Use this public status center to review AWRA OpsHub’s security, privacy, audit, retention, and governance posture before procurement, legal, or internal risk review. Open Tru

AWRA Blog

The Rate That Depends On Whether Your Customer Filed

Pakistan adds a further 4% when the buyer has no registration number or is not an active taxpayer — and "active" lapses because of a return somebody else did not file. Until 2022 the clause turned only on holding a number, which a checkbox models correctly. One sentence in a Finance Act turned an attribute into a status, and no software was notified.

AWRA Help Docs

Assets

Assets Module Guide Use Assets to track company property, custodians, assignments, returns, maintenance, labels, audits, and lifecycle status. Assets are company-owned items that need accountability beyond normal stock quantity. Examples in

AWRA Help Docs

Billing

Subscription Billing Guide Use Billing to understand organization plans, payment flows, invoices, entitlements, usage limits, failed payment guidance, and admin controls. Billing controls the organization's subscription status and plan acce

AWRA Help Docs

Common Questions

Frequently Asked Questions These answers explain common AWRA terms and situations in everyday language. If your screen looks different, your role, branch, warehouse, plan, or workflow status may change what you can see. Workspace, Branches

AWRA Help Docs

Communication Hub

Communication Hub This Integrations guide helps users understand connected systems, sync status, mappings, provider messages, and escalation details. Use this page when you need practical help with Communication Hub. It keeps the older help

AWRA Help Docs

Connectors Directory

Connectors Directory Connectors are AWRA OpsHub's single integration layer — one place to see every app AWRA can plug into, grouped by what it does, with a live status on each card. This guide explains what the directory is, how to read con

AWRA Help Docs

Integrations Overview

Integrations Overview This Integrations guide helps users understand connected systems, sync status, mappings, provider messages, and escalation details. Use this page when you need practical help with Integrations Overview. It keeps the ol

AWRA Help Docs

Payment Recording

Walkthrough: Payment Recording Record customer, POS, supplier, subscription, or invoice payments with the correct amount, method, reference, status, and reconciliation details. Payment recording affects customer balances, receipts, finance

AWRA Help Docs

QBO Sync Check

Walkthrough: QBO Sync Check Check QuickBooks Online sync status, mappings, retries, source records, and reconciliation before escalating a finance integration issue. QBO sync helps selected AWRA finance records align with QuickBooks Online

AWRA Help Docs

QuickBooks Sync

QuickBooks Sync This Integrations guide helps users understand connected systems, sync status, mappings, provider messages, and escalation details. Use this page when you need practical help with QuickBooks Sync. It keeps the older help top

AWRA Help Docs

Stock Status & Quality Holds

Stock Status & Quality Holds Mark stock as quarantined, awaiting inspection, damaged or expired so it stops being treated as sellable — then release it or dispose of it with a record of the decision. Not all stock on a shelf is stock you ca

AWRA Public Page

Changelog Archive

Changelog Archive Historical product updates for transparent operations This archive provides long-range visibility into product evolution so teams can track feature maturity, process changes, and operational improvements over time. For the

AWRA Public Page

Helpdesk Tickets Queues

First release Part of the Support & Helpdesk suite → Every request becomes a ticket someone owns. The core desk turns “can you look at this?” into a tracked ticket with a reference, a status, a priority and an owner. It lands in a departmen

AWRA Public Page

Insights Accounting

Accounting Exception Monitor Reconciliation Cash Flow Period Close Find financial exceptions before close week. AWRA Accounting Insights watches margins, expenses, cash movement, reconciliation status, and close blockers so finance teams ca

AWRA Public Page

Inventory Status Quality Holds

Inventory control layer Quality holds + disposition workflow Inventory Status and Quality Holds Separate sellable stock from quarantined, damaged, expired, returned, inspection-pending, and disposal-bound stock without losing operational vi

AWRA Public Page

Invoice Billing

Invoice & billing automation Create branded invoices, collect faster, and keep every billing action traceable. AWRA connects customer invoices, item pricing, taxes, discounts, payment status, credit holds, checkout fulfillment, PDF exports,

AWRA Public Page

Release Notes

Release Notes & Roadmap What’s new in AWRA OpsHub Track new releases, upgrades, and what’s coming next. Transparent updates so teams always know what shipped and what’s next. View Changelog Request a Feature July 2026 New module The complet

AWRA Public Page

Status

Status Operations Board Public Monitor AWRA OpsHub Health Scheduler Pulse Support Route Active Mobile Sync Monitored Component Board Current service posture as Issue Intake Report a service issue Send details to the team with the affected m

AWRA Public Page

Trust Center

Trust Center Everything your review asks for, already published Security, legal, procurement and IT reviewers each need a different artifact first. Architecture and access controls, data processing terms, uptime commitments and regional com

AWRA Public Page

Whats New

Release Desk Monthly Rhythm Latest Shipment Follow the product changes that make AWRA OpsHub stronger across field work, governance, approvals, dashboards, and day-to-day operations. Version Shipped Track Start Free View Status Product Velo

AWRA Solutions

NGOs

NGOs NGO accountability Track resources, procurement, and approvals with donor-ready discipline. NGOs use AWRA to manage stock, requests, procurement, assets, approvals, and reporting across programs and locations. AWRA OpsHub for NGOs: sto

AWRA Solutions

Procurement Teams

Procurement Teams Procurement control Move from request to purchase order with fewer delays. Procurement teams standardize requests, approvals, RFQs, vendor scoring, purchase orders, and receiving in one workflow. AWRA OpsHub for procuremen

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