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Release Notes

46

What is new, release notes, changelog history, status updates, and product change tracking.

HR & People

284

Human Resources — employee records, leave, attendance and time, payroll and payslips, and employee self-service.

Projects & Tasks

85

Delivery management — projects and tasks, Kanban board and my tasks, planning and Gantt, agile sprints, time and budget tracking, and flexibility (labels, checklists, templates).

Support & Helpdesk

54

Support desk — tickets, department queues, categories and assignment, SLA timers and escalation, the public intake portal, and staff self-service (My Tickets).

Mobile / Scanner

91

Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.

Integrations

199

APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.

Security

252

Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.

Billing

189

Pricing, plans, subscriptions, ROI estimates, billing conversations, and commercial review.

AWRA Academy

883

AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.

Setup Guides

142

Implementation, onboarding, migration, demos, training, rollout, and customer success guidance.

Troubleshooting

176

Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.

Inventory & Warehouse

194

Stock control — item master and locations, counts and adjustments, transfers and approvals, traceability and quality holds, replenishment, and warehouse operations.

Procurement & Sourcing

65

Buying — requisitions and approvals, RFQs and quotation comparison, purchase orders and receiving, three-way matching, supplier prequalification, and landed cost.

Sales & POS

90

Selling — quotations and orders, invoicing and credit notes, customer records and statements, receipts and collections, and point of sale with shift reconciliation.

Finance & Accounting

43

Money — chart of accounts and journals, expenses, budgets and controls, vendor payments, the payments register, aging reports, and period close.

Assets

16

Asset register — tagging and custody, assignment and location history, condition and verification, maintenance, depreciation schedules, and disposal.

Vendors & Suppliers

17

The supply base — supplier records and documents, performance scoring, the vendor portal and collaboration, and vendor-side self-service.

Reports & Analytics

24

Seeing the business — the report catalog, BI Studio and custom report builder, saved filters and scheduled reports, dashboards, and predictive insights.

Workflow & Automation

5

Making the system act — approval workflows, rules and triggers, the unified action queue, exception handling, alerts and notifications, and scheduled jobs.

Docs

225

Core product documentation, module explainers, operating concepts, and platform overviews.

Browse Help Sections

Docs, guides, troubleshooting, billing, security, integrations, mobile, and releases

Each article is backed by approved public knowledge and links back to the authoritative AWRA resource for deeper context. Tap a section to expand it.

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Release Notes

46

What is new, release notes, changelog history, status updates, and product change tracking.

Release Notes

Product release notes

Release notes summarize new AWRA product capabilities, public page improvements, operational workflows, and support resources as they become available.

AWRA Public Page

Compliance Status

Use this public status center to review AWRA OpsHub’s security, privacy, audit, retention, and governance posture before procurement, legal, or internal risk review.

AWRA Blog

A Budget That Warns and a Status That Refuses

This module will refuse to move a project from planning straight to completed. It will not refuse to spend twice its budget. One of those is enforced by a state machine and the other is a percentage on a screen.

AWRA Blog

A Credit That Reads as Cash

Apply a credit note and the invoice's amount-paid figure goes up by the credited amount. The invoice status says credited rather than paid, so the document is honest. The column is not — and anything measuring collections from it reads a credit as money received.

AWRA Blog

A Label Is Not a Lock

Our system records the result of an incoming quality check properly — a status on the consignment, a screen to set it, a summary and an analytics view built on it. What it does not do is stop you selling the goods that failed. Recording and enforcing live on two different records, and nothing connects them.

AWRA Blog

From Due Date to Deadline

A milestone here is a name, a due date, a status and a sort order — the one level between a task and a project that reports cleanly. Turning that date into something that gates, triggers and alerts is an addition we can wire into your workspace.

AWRA Blog

Ownership Status: Owned, Leased, Borrowed

An asset here can be owned, leased or borrowed, enforced across five separate write paths. Extending the same ownership status to stock — consignment, customer-owned, held on loan — is an addition we can make to your workspace.

AWRA Blog

Sent Two, Failed One

Five of the six chat connectors decide a message was delivered by the response status. The sixth cannot, because its provider will answer two hundred and then say no inside the document.

AWRA Blog

The Comparison That Never Fired

A guard stopped automatic scoring from relabelling quotations a buyer had already awarded. It was written, reviewed and correct in intent, and it never once fired — because one side of the comparison was lowercase and the other side was not.

AWRA Blog

The Rate That Depends On Whether Your Customer Filed

Pakistan adds a further 4% when the buyer has no registration number or is not an active taxpayer — and "active" lapses because of a return somebody else did not file. Until 2022 the clause turned only on holding a number, which a checkbox models correctly. One sentence in a Finance Act turned an attribute into a status, and no software was notified.

AWRA Blog

The Serial That Went Back to Available

A serial number is one physical unit with its own location, supplier and status, and a column waiting for its warranty date. Every field is left alone when an update says nothing about it — except two, which are written every single time.

AWRA Blog

The Status That Was Deliberately Not Added

Receiving happens a delivery at a time, so an order can be half in. There is no half-in status, and that was a decision — the fact is already answerable from the receipts, and a fourth state would have to be chased through every place the third one is named.

AWRA Blog

Two Hundred and Two Is Not a Receipt

Six chat providers report success six different ways — an empty body, the digit one, no content at all, a document that says false while the status says fine. Deciding what counts as delivered is a real decision.

AWRA Blog

What the Other Side Can Actually Do

Your suppliers can have logins — with multi-factor authentication, a forced first password change and rate limits on every action. From that login they answer quotations, accept or reject orders and set a shipping status. Where it stops is money.

AWRA Help Docs

Assets

Use Assets to track company property, custodians, assignments, returns, maintenance, labels, audits, and lifecycle status.

AWRA Help Docs

Common Questions

These answers explain common AWRA terms and situations in everyday language. If your screen looks different, your role, branch, warehouse, plan, or workflow status may change what you can see.

AWRA Help Docs

Communication Hub

This Integrations guide helps users understand connected systems, sync status, mappings, provider messages, and escalation details.

AWRA Help Docs

Connectors Directory

Connectors are AWRA OpsHub's single integration layer — one place to see every app AWRA can plug into, grouped by what it does, with a live status on each card. This guide explains what the directory is, how to read connector statuses, and how to turn a live connector on.

AWRA Help Docs

Integrations Overview

This Integrations guide helps users understand connected systems, sync status, mappings, provider messages, and escalation details.

AWRA Help Docs

Payment Recording

Record customer, POS, supplier, subscription, or invoice payments with the correct amount, method, reference, status, and reconciliation details.

AWRA Help Docs

QBO Sync Check

Check QuickBooks Online sync status, mappings, retries, source records, and reconciliation before escalating a finance integration issue.

AWRA Help Docs

QuickBooks Sync

This Integrations guide helps users understand connected systems, sync status, mappings, provider messages, and escalation details.

AWRA Help Docs

Stock Reservations & Backorders

Promise stock to a customer the moment their order is confirmed, keep that stock from being sold to anyone else, and fill what you were short of — oldest order first — as soon as new stock arrives.

AWRA Help Docs

Stock Status & Quality Holds

Mark stock as quarantined, awaiting inspection, damaged or expired so it stops being treated as sellable — then release it or dispose of it with a record of the decision.

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