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Release Notes

46

What is new, release notes, changelog history, status updates, and product change tracking.

HR & People

284

Human Resources — employee records, leave, attendance and time, payroll and payslips, and employee self-service.

Projects & Tasks

85

Delivery management — projects and tasks, Kanban board and my tasks, planning and Gantt, agile sprints, time and budget tracking, and flexibility (labels, checklists, templates).

Support & Helpdesk

54

Support desk — tickets, department queues, categories and assignment, SLA timers and escalation, the public intake portal, and staff self-service (My Tickets).

Mobile / Scanner

91

Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.

Integrations

199

APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.

Security

252

Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.

Billing

189

Pricing, plans, subscriptions, ROI estimates, billing conversations, and commercial review.

AWRA Academy

883

AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.

Setup Guides

142

Implementation, onboarding, migration, demos, training, rollout, and customer success guidance.

Troubleshooting

176

Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.

Inventory & Warehouse

194

Stock control — item master and locations, counts and adjustments, transfers and approvals, traceability and quality holds, replenishment, and warehouse operations.

Procurement & Sourcing

65

Buying — requisitions and approvals, RFQs and quotation comparison, purchase orders and receiving, three-way matching, supplier prequalification, and landed cost.

Sales & POS

90

Selling — quotations and orders, invoicing and credit notes, customer records and statements, receipts and collections, and point of sale with shift reconciliation.

Finance & Accounting

43

Money — chart of accounts and journals, expenses, budgets and controls, vendor payments, the payments register, aging reports, and period close.

Assets

16

Asset register — tagging and custody, assignment and location history, condition and verification, maintenance, depreciation schedules, and disposal.

Vendors & Suppliers

17

The supply base — supplier records and documents, performance scoring, the vendor portal and collaboration, and vendor-side self-service.

Reports & Analytics

24

Seeing the business — the report catalog, BI Studio and custom report builder, saved filters and scheduled reports, dashboards, and predictive insights.

Workflow & Automation

5

Making the system act — approval workflows, rules and triggers, the unified action queue, exception handling, alerts and notifications, and scheduled jobs.

Docs

225

Core product documentation, module explainers, operating concepts, and platform overviews.

Browse Help Sections

Docs, guides, troubleshooting, billing, security, integrations, mobile, and releases

Each article is backed by approved public knowledge and links back to the authoritative AWRA resource for deeper context. Tap a section to expand it.

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Integrations

199

APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.

QuickBooks Integration

QuickBooks connection

AWRA supports live QuickBooks sync for vendors, items, and purchase orders, with broader accounting reconciliation handled as planned/custom work.

API Guide

Developer API guide

The API guide explains how AWRA can be integrated with external systems through controlled endpoints and implementation patterns.

API Reference

Developer API reference

The API reference documents every Developer API endpoint for inventory, sales, and procurement, with authentication, key scopes, pagination, error codes, and rate limits.

App Marketplace

Microsoft Power BI

Planned, not yet available — model AWRA data in Power BI dashboards.

App Marketplace

Shopify

Planned, not yet available — two-way sync of products, stock and orders.

App Marketplace

Stripe

Planned, not yet available — accept global card payments on your invoices.

App Marketplace

WooCommerce

Planned, not yet available — sync your WooCommerce store with AWRA inventory.

App Marketplace

Xero

Planned, not yet available — two-way sync of invoices, bills and accounts with Xero.

AWRA Blog

A Card Cannot Be Empty

A Google Chat card with nothing in its body is refused. That sounds like it could never happen, and it happens on the shortest notification you will ever send.

AWRA Blog

A Docblock That Was Aspirational

A comment on the till code promised that failed fiscal filings were reconciled with a manual button. The comment had been copied from the invoice flow, which had one. The till did not, and the job gave up after three attempts.

AWRA Blog

A Document That Is Not Ready Yet

Sending a contract for signature is three calls, not one. The document is created, then it is not ready, and only when the provider has finished building it can it be sent.

AWRA Blog

A Domain Is Not an Account

On most providers you connect an account and pick a sender. On Mailgun the domain is the unit — in the request path, carrying the reputation, in a region you chose once and cannot move.

AWRA Blog

A Failed Lookup Looks Like Nothing There

Notion has no call that means create-or-update, so the connector asks first and then writes. Everything interesting about it follows from the gap between those two requests.

AWRA Blog

A GUID From Nineteen Ninety-Six

Attaching a private key to an Outlook calendar event means naming it with an identifier from the messaging API of the 1990s. Microsoft's modern interface carries it forward unchanged.

AWRA Blog

A Hash Instead of a Lookup

Most syncs ask the remote system whether a record exists before creating or updating it. This one never asks — it computes the identifier and writes to it, and that difference is most of what makes a sync predictable.

AWRA Blog

A Key You Hide on Their Record

Salesforce needs an administrator to create a field before the connector can identify its own records. A calendar event has a private compartment for exactly that — invisible to readers, searchable by us.

AWRA Blog

A Path Is Not an ID

Drive remembers a folder by identity, so renaming it changes nothing. Dropbox remembers a location, so moving it changes everything. The same archive feature behaves differently on the two, and it was never a setting.

AWRA Blog

A Push Is Not a Reconciliation

Sending a record to your accounting system and checking that it arrived intact are two different operations, and almost every integration only does the first. What the second one looks like when you build it, and the four refusals that keep it safe.

AWRA Blog

A Signature You Compare Carefully

A payment webhook is an unauthenticated public endpoint that moves money. Ten lines decide whether that sentence is alarming or ordinary, and each of them looks removable.

AWRA Blog

A Tab Is a View, Not a Document

Every refresh clears the tab and writes it again from the first cell. That makes the sheet a reliable mirror and makes anything typed into it temporary — which everybody needs to know before the second week.

AWRA Blog

A UPN Is Not an Email Address

Social sign-in is safe when the provider says the address was verified. Microsoft's directory interface does not carry that field at all, which turns a one-line check into a question about what a corporate username proves.

AWRA Blog

A Verified Email Is the Whole Claim

Signing in with a provider hands you an address and a claim about whether it was verified. Skip the claim and you have built an account takeover that works on anybody whose address can be guessed.

AWRA Blog

A Version That Is a Date

Seven providers in this series pin an interface version and only one does it with a date in a header. It is the best of the seven, for a reason that has nothing to do with the format.

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