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Release Notes

35

What is new, release notes, changelog history, status updates, and product change tracking.

HR & People

190

Human Resources — employee records, leave, attendance and time, payroll and payslips, and employee self-service.

Projects & Tasks

73

Delivery management — projects and tasks, Kanban board and my tasks, planning and Gantt, agile sprints, time and budget tracking, and flexibility (labels, checklists, templates).

Support & Helpdesk

40

Support desk — tickets, department queues, categories and assignment, SLA timers and escalation, the public intake portal, and staff self-service (My Tickets).

Mobile / Scanner

68

Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.

Integrations

115

APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.

Security

210

Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.

Billing

159

Pricing, plans, subscriptions, ROI estimates, billing conversations, and commercial review.

AWRA Academy

854

AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.

Setup Guides

127

Implementation, onboarding, migration, demos, training, rollout, and customer success guidance.

Troubleshooting

129

Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.

Inventory & Warehouse

153

Stock control — item master and locations, counts and adjustments, transfers and approvals, traceability and quality holds, replenishment, and warehouse operations.

Procurement & Sourcing

57

Buying — requisitions and approvals, RFQs and quotation comparison, purchase orders and receiving, three-way matching, supplier prequalification, and landed cost.

Sales & POS

73

Selling — quotations and orders, invoicing and credit notes, customer records and statements, receipts and collections, and point of sale with shift reconciliation.

Finance & Accounting

40

Money — chart of accounts and journals, expenses, budgets and controls, vendor payments, the payments register, aging reports, and period close.

Assets

12

Asset register — tagging and custody, assignment and location history, condition and verification, maintenance, depreciation schedules, and disposal.

Vendors & Suppliers

15

The supply base — supplier records and documents, performance scoring, the vendor portal and collaboration, and vendor-side self-service.

Reports & Analytics

15

Seeing the business — the report catalog, BI Studio and custom report builder, saved filters and scheduled reports, dashboards, and predictive insights.

Workflow & Automation

3

Making the system act — approval workflows, rules and triggers, the unified action queue, exception handling, alerts and notifications, and scheduled jobs.

Docs

218

Core product documentation, module explainers, operating concepts, and platform overviews.

Browse Help Sections

Docs, guides, troubleshooting, billing, security, integrations, mobile, and releases

Each article is backed by approved public knowledge and links back to the authoritative AWRA resource for deeper context. Tap a section to expand it.

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Security

210

Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.

Security & Compliance

Security-first operations

AWRA emphasizes tenant isolation, role-based access, MFA support, audit trails, and governance-oriented controls to protect critical operational data.

AWRA Blog

A Federal Rate Is Not a National Rate

Our table holds Canada at the federal rate, which is correct. It then writes that rate into an organization's own settings and never revisits the question — so a business in a harmonised province is configured at the federal figure and nothing says otherwise.

AWRA Blog

A Figure With No Owner

Sales tax on goods is federal in Pakistan and sales tax on services is provincial, levied by five separate authorities. So which government a figure belongs to depends on what you sold — and most systems store the amount without storing the answer.

AWRA Blog

A Hundred Out, Ninety-Seven In

Stock leaves as 100 and arrives as 97, and nobody is lying — the loading clerk counted one number and the receiving clerk counted another. A transfer is the only movement with two parties who can honestly disagree about one quantity, which is why one signature structurally cannot settle it.

AWRA Blog

A Number That Is Not Your Own: What a Document Series Actually Is

Every system numbers its invoices sequentially and almost none of them can tell you whether the sequence belongs to you. Ours could not: for five document types the counter was reconciled against a number unique across the whole platform. We published that, then fixed it the next day, and both dates are on the page.

AWRA Blog

A Tax With A Different Name

The Canary Islands are not on a lower rate of Spanish VAT. They are outside Spanish VAT entirely, paying a different tax called IGIC — and a wrong tax name produces documents that are perfectly correct about the total.

AWRA Blog

A Threshold Measured on the Payment, Not the Invoice

Three invoices below the threshold settled in one transfer are above it. Where withholding is decided at invoice entry the system is wrong in both directions at once, and the certificate that makes the credit claimable arrives later still.

AWRA Blog

A Total You Cannot Report On

Addition is lossy. Store 4 + 3 + 2 as 9 and you can still charge, reconcile and audit the 9 — but every report that needs the 4 is already impossible, and nobody finds out until they need one.

AWRA Blog

A Zero Rating Is a Document, Not a Fact

The tax was never in the price, which is why the recovery hurts. Four documents, created by four parties, filed under four reference schemes — and a worked example of what an ordinary failure rate costs.

AWRA Blog

Agribusiness & Cooperative Software Across East Africa

Coffee, tea, cashew, cotton, dairy, horticulture — East Africa's cooperatives and agribusinesses share one operational spine: member trust, seasonal cash, perishable produce and export currency. The regional view of software that holds it together.

AWRA Blog

An Audit Trail Your Admin Can Delete

For most of this product's life, an administrator could tick a range of audit entries and delete them — including the ones recording what they had just done. We took the button out. The cryptography we shipped alongside it is the interesting half; the delete was the important one.

AWRA Blog

An Invoice Is a Legal Document, Not a Receipt for a Calculation

Software is shortlisted on whether the tax comes out right. In the Netherlands a cross-border invoice carries no tax at all, and what makes it lawful is a name, a number and a sentence on the face of the document — three things our own invoice template does not print, though the database holds all of them.

AWRA Blog

Best ERP Software for NGOs in Kenya (2026)

What NGO teams should look for in an ERP — donor fund segregation, procurement governance, asset registers, and Kenya-specific compliance — with a practical evaluation checklist.

AWRA Blog

Budgets & Vote Heads: Keeping a Term Inside Its Plan

A budget approved in January and consulted in November is a forecast that was overtaken. Vote heads as controls with owners, why committed spend is the number that matters, and budgeting by term rather than by thirds.

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