AWRA Help Center
Search the same approved public knowledge source used by AwraIQ. Results stay grounded in published AWRA resources, so buyers, customers, and support teams work from one source of truth.
What is new, release notes, changelog history, status updates, and product change tracking.
Human Resources — employee records, leave, attendance and time, payroll and payslips, off-cycle and final-settlement runs, employee loans, headcount planning, expiry alerts, and employee self-service.
Delivery management — projects and tasks, Kanban board and my tasks, planning and Gantt, agile sprints, time and budget tracking, and flexibility (labels, checklists, templates), resource capacity and the portfolio dashboard.
Support desk — tickets, department queues, categories and assignment, SLA timers and escalation, the public intake portal, satisfaction ratings, the knowledge base, WhatsApp intake, and staff self-service (My Tickets).
Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.
APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.
Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.
Pricing, plans, subscriptions, ROI estimates, billing conversations, and commercial review.
AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.
Implementation, onboarding, migration, demos, training, rollout, and customer success guidance.
Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.
Stock control — item master and locations, counts and adjustments, transfers and approvals, traceability and quality holds, replenishment, and warehouse operations.
Buying — requisitions and approvals, RFQs and quotation comparison, purchase orders and receiving, three-way matching, supplier prequalification, and landed cost.
Selling — quotations and orders, invoicing and credit notes, customer records and statements, receipts and collections, and point of sale with shift reconciliation.
Money — chart of accounts and journals, expenses, budgets and controls, vendor payments, the payments register, aging reports, period close, certified statements and the VAT return.
Asset register — tagging and custody, assignment and location history, condition and verification, maintenance, depreciation schedules, and disposal.
The supply base — supplier records and documents, performance scoring, the vendor portal and collaboration, and vendor-side self-service.
Seeing the business — the report catalog, BI Studio and custom report builder, saved filters and scheduled reports, dashboards, and predictive insights.
Browse Help Sections
Each article is backed by approved public knowledge and links back to the authoritative AWRA resource for deeper context. Tap a section to expand it.
Asset register — tagging and custody, assignment and location history, condition and verification, maintenance, depreciation schedules, and disposal.
AWRA Blog
When work equipment is used away from your premises, European rules say it must be accompanied by evidence its last inspection was carried out. Our hand-off record captures the custodian, the destination, the condition and the coordinates — and has nowhere to put the one fact that has to travel.
AWRA Blog
An asset register can carry the vocabulary of maintenance without the behaviour. Here a work order records the service, opened by a preventive schedule when it falls due — and the way a vocabulary-only feature hides is worth knowing whoever you buy from.
AWRA Blog
The asset register knows who holds the cold-chain unit, where it stands and when somebody last laid eyes on it. It also holds the date on the laminated card: a maintenance schedule that opens a work order before calibration falls due and chases the person responsible.
AWRA Blog
Registers fail because they record what an organization owns rather than who is holding it. Custody, verification and disposal as the three things that matter — and a precise line between an asset register and a maintenance system.
AWRA Blog
Last service and next service already exist as columns on the asset table — the groundwork is in the schema. Turning them into a working service schedule, with reminders and a due list, is a short build we can do for your workspace.
AWRA Public Page
AWRA Asset Tracking gives growing organizations a clean system of record for laptops, equipment, furniture, tools, routers, pooled chairs, cables, and every accountable physical resource that should never disappear into spreadsheets.
AWRA Blog
The asset panel shows a health score and a confidence figure beside it. Both are arithmetic you can check by hand — five deductions with named caps, a proportional term, and a floor at twenty rather than nought.
AWRA Blog
The auditor's schedule says what was bought; nothing says where it is. Fleets, branch fit-outs, ICT custody, repossessed collateral, and the register that survives elections.
AWRA Blog
The authoritative list of everything durable you own — the fields that make it useful, the register-vs-depreciation-schedule distinction, and the disciplines that keep it alive.
AWRA Blog
A contractor's plant is capital designed to move — which is why it goes idle, goes missing, and breaks down unplanned. Custody, movement history, and service discipline.
AWRA OpsHub solutions
Asset management for NGOs: custodians, locations, grant tags, movement history, maintenance, and end-of-project handover reports for donor-funded equipment.
AWRA Blog
Broken equipment announces itself; miscalibrated equipment misdiagnoses quietly. Three maintenance tiers, calibration discipline, and the replacement horizon.
AWRA Blog
Schools are three businesses in one uniform — fees, logistics, and assets. What operations software must handle, and where school money actually leaks.
Operations Glossary
Acquiring an asset by instalments, taking ownership on the final payment.
AWRA Public Page
Most asset registers assign things to user accounts.
Operations Glossary
Monitoring the location, custody and condition of physical assets.
Operations Glossary
Earnings before interest, tax, depreciation and amortisation.
For rollout planning, enterprise procurement, billing, security review, or customer support, share the context and we will route it to the right owner.
