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Release Notes

44

What is new, release notes, changelog history, status updates, and product change tracking.

HR & People

248

Human Resources — employee records, leave, attendance and time, payroll and payslips, and employee self-service.

Projects & Tasks

87

Delivery management — projects and tasks, Kanban board and my tasks, planning and Gantt, agile sprints, time and budget tracking, and flexibility (labels, checklists, templates).

Support & Helpdesk

53

Support desk — tickets, department queues, categories and assignment, SLA timers and escalation, the public intake portal, and staff self-service (My Tickets).

Mobile / Scanner

92

Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.

Integrations

200

APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.

Security

257

Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.

Billing

177

Pricing, plans, subscriptions, ROI estimates, billing conversations, and commercial review.

AWRA Academy

855

AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.

Setup Guides

136

Implementation, onboarding, migration, demos, training, rollout, and customer success guidance.

Troubleshooting

164

Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.

Inventory & Warehouse

187

Stock control — item master and locations, counts and adjustments, transfers and approvals, traceability and quality holds, replenishment, and warehouse operations.

Procurement & Sourcing

65

Buying — requisitions and approvals, RFQs and quotation comparison, purchase orders and receiving, three-way matching, supplier prequalification, and landed cost.

Sales & POS

86

Selling — quotations and orders, invoicing and credit notes, customer records and statements, receipts and collections, and point of sale with shift reconciliation.

Finance & Accounting

43

Money — chart of accounts and journals, expenses, budgets and controls, vendor payments, the payments register, aging reports, and period close.

Assets

16

Asset register — tagging and custody, assignment and location history, condition and verification, maintenance, depreciation schedules, and disposal.

Vendors & Suppliers

15

The supply base — supplier records and documents, performance scoring, the vendor portal and collaboration, and vendor-side self-service.

Reports & Analytics

23

Seeing the business — the report catalog, BI Studio and custom report builder, saved filters and scheduled reports, dashboards, and predictive insights.

Workflow & Automation

5

Making the system act — approval workflows, rules and triggers, the unified action queue, exception handling, alerts and notifications, and scheduled jobs.

Docs

220

Core product documentation, module explainers, operating concepts, and platform overviews.

Browse Help Sections

Docs, guides, troubleshooting, billing, security, integrations, mobile, and releases

Each article is backed by approved public knowledge and links back to the authoritative AWRA resource for deeper context. Tap a section to expand it.

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Finance & Accounting

43

Money — chart of accounts and journals, expenses, budgets and controls, vendor payments, the payments register, aging reports, and period close.

AWRA Blog

A Current Asset Nobody Reconciles

For an exporter the tax balance is a receivable rather than a liability — often a large one, managed with less rigour than a debtor a tenth of its size.

AWRA Blog

ERP Software in Rwanda: A Practical Buyer's Guide (2026)

A vendor-honest guide to choosing operations software in Rwanda — what an ERP must actually do for a Kigali-and-upcountry business, how to test each claim, what to budget, and the straight answer on EBM, RRA and RWF.

AWRA Blog

ERP Software in Tanzania: A Practical Buyer's Guide (2026)

A vendor-honest guide to choosing operations software in Tanzania — what an ERP must actually do for a Dar-and-upcountry business, how to test each claim, what to budget in TZS, and the straight answer on TRA, EFD receipts and VAT.

AWRA Blog

ERP Software in Uganda: A Practical Buyer's Guide (2026)

A vendor-honest guide to choosing operations software in Uganda — what an ERP must actually do for a Kampala-and-upcountry business, how to test each claim, what to budget, and the straight answer on EFRIS, VAT and UGX.

AWRA Blog

Grant Burn Rate: How to Calculate and Read It

Money spent against time elapsed — the fastest health check a grant has. The formula, the four patterns, why donors read it the way they do, and the 30-minute monthly review.

AWRA Blog

One Truck, Four Assets

Operations registers the truck once. Your expert-comptable registers it as four things with four different lives, because under the harmonised plan you do not choose your asset classes and a significant machine is not one depreciable object. The two documents agree on the total and disagree on how many things exist — and nothing tells you, ever.

AWRA Blog

Substance Is Real. Proving It Is a Records Problem.

Six things get assessed, and every one of them is evidenced by records a business already generates. The failure is almost never that the substance is missing — it is that nobody can produce it without reconstructing the year.

AWRA Blog

The Split That Cannot Be Re-Derived

The month-end spreadsheet is usually accurate. The problem is that the rules inside it are not written anywhere the system can apply again — so next year's question about this year's figure has no answer except whoever remembers.

AWRA Blog

The Total That Added Dollars To Shillings

For about a year our aging report summed unlike currencies into one unlabelled figure. The repair was easy; deciding what a single honest total looks like was not — and the convention we landed on has a weakness we would rather publish than hide.

AWRA Blog

Twenty Per Cent for Every Asset

The asset register draws a downward value line using one flat rate on every asset, so a building and a laptop both reach zero in five years. It says so on the chart — and that caption is the reason the figure is safe to publish at all.

AWRA Blog

Two CFA Francs, One Peg: Telling XOF and XAF Apart

A hundred thousand XAF is worth exactly a hundred thousand XOF, always, by arrangement. They are still two currencies under two central banks and two sets of exchange rules — how to keep them apart in your books, and how we hold each one distinctly.

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