AWRA Help Center
Search the same approved public knowledge source used by AwraIQ. Results stay grounded in published AWRA resources, so buyers, customers, and support teams work from one source of truth.
What is new, release notes, changelog history, status updates, and product change tracking.
Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.
APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.
Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.
Pricing, plans, subscriptions, ROI estimates, billing conversations, and commercial review.
AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.
Implementation, onboarding, migration, demos, training, rollout, and customer success guidance.
Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.
Core product documentation, module explainers, operating concepts, and platform overviews.
Browse Help Sections
Each article is backed by approved public knowledge and links back to the authoritative AWRA resource for deeper context. Tap a section to expand it.
Core product documentation, module explainers, operating concepts, and platform overviews.
RFQ & Quotation Comparison
When vendors respond to an RFQ, AWRA ranks the quotes by price, distance, and delivery time, then writes a plain-language summary recommending the best vendor and explaining the trade-offs. Editing a quote re-runs the analysis automatically, and the recommendation is advisory — a human approves the award.
Sales Management
Sales management connects customer transactions, stock movement, invoicing, and operational visibility in one workflow.
Sales Payments
Refund a card via Paystack or reverse an M-Pesa payment via Daraja — the customer is paid back and the invoice/POS balance re-opens. Refunds are off by default (a guardrail for a destructive action) and a business enables them per account, with a confirmation showing amount and receipt. Receipts can be auto-emailed or SMSed to the customer the moment a payment succeeds, and the payment method shows on POS receipts and invoice PDFs.
Solutions by Company Size
Small & Growing Business SMB Solutions for small business Get organized and operate like a bigger company — without the overhead. Replace the spreadsheets and disconnected apps with one affordable system for inventory, sales, POS, and buyin
Strategic Sourcing
Strategic Sourcing tracks vendor performance — spend, on-time delivery, lead time, quality, disputes, and price drift — in reliability scorecards, with a plain-language AI assessment of whether to rely on, watch, or review each vendor. Approved suppliers carry their prequalification provenance through to these scorecards.
Supplier Prequalification
Each application gets an advisory AI suitability score (0–100) with a short rationale and risk flags — based on the supplier's details, document completeness, and any custom fields. Reviewers can compare applicants by category, request more information, approve, or reject. AI is advisory only; a human always makes the final decision.
Supplier Prequalification
Approved suppliers stay qualified for a configurable period and are flagged for re-qualification when it lapses — keeping your vendor list current. Businesses can also blacklist a supplier (with a reason), which deactivates them, excludes them from RFQs, and blocks re-applications.
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