AWRA Help Center
Search the same approved public knowledge source used by AwraIQ. Results stay grounded in published AWRA resources, so buyers, customers, and support teams work from one source of truth.
What is new, release notes, changelog history, status updates, and product change tracking.
Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.
APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.
Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.
Pricing, plans, subscriptions, ROI estimates, billing conversations, and commercial review.
AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.
Implementation, onboarding, migration, demos, training, rollout, and customer success guidance.
Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.
Core product documentation, module explainers, operating concepts, and platform overviews.
Browse Help Sections
Each article is backed by approved public knowledge and links back to the authoritative AWRA resource for deeper context. Tap a section to expand it.
What is new, release notes, changelog history, status updates, and product change tracking.
Sales Payments
Every successful payment is matched to the invoice or POS sale it settles, posted to a unified payments ledger, and the balance is reduced — no manual SMS-matching or re-keying. A dashboard shows all transactions by method and status (received, pending, failed, reversed), unmatched receipts can be attached in one click, and a background job resolves any payment left pending.
Supplier Prequalification
Suppliers apply through a public, tenant-specific link with no login. They submit company details, compliance documents, and any custom fields the business defines, and receive a private tracking link to check status and update their details — all without creating an account. Bot/spam protection is built in.
Vendor Management
Vendors have a clear lifecycle: only active vendors can be invited to RFQs and count toward your plan's vendor limit, preferred vendors are highlighted and float to the top, and blacklisted vendors are excluded from RFQs and re-applications. Deactivating a vendor frees plan capacity.
Vendor Payments
Payments made outside the system — cash, cheque, or bank EFT — can be recorded manually with a reference and date and post onto the PO immediately, no webhook needed. However a vendor is paid, the payment recalculates the PO's amount paid and balance due and flips its status to partial or paid. Only approved POs with a balance can be paid, every callback is idempotent so a repeat can never double-post, and a timeout is treated as still pending (never a failure) so a cashier is never nudged into paying twice.
What's New
The What's New page highlights recent AWRA product updates, new public resources, and improvements customers should know about.
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