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Release Notes

46

What is new, release notes, changelog history, status updates, and product change tracking.

HR & People

284

Human Resources — employee records, leave, attendance and time, payroll and payslips, and employee self-service.

Projects & Tasks

85

Delivery management — projects and tasks, Kanban board and my tasks, planning and Gantt, agile sprints, time and budget tracking, and flexibility (labels, checklists, templates).

Support & Helpdesk

54

Support desk — tickets, department queues, categories and assignment, SLA timers and escalation, the public intake portal, and staff self-service (My Tickets).

Mobile / Scanner

91

Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.

Integrations

199

APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.

Security

252

Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.

Billing

189

Pricing, plans, subscriptions, ROI estimates, billing conversations, and commercial review.

AWRA Academy

883

AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.

Setup Guides

142

Implementation, onboarding, migration, demos, training, rollout, and customer success guidance.

Troubleshooting

176

Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.

Inventory & Warehouse

194

Stock control — item master and locations, counts and adjustments, transfers and approvals, traceability and quality holds, replenishment, and warehouse operations.

Procurement & Sourcing

65

Buying — requisitions and approvals, RFQs and quotation comparison, purchase orders and receiving, three-way matching, supplier prequalification, and landed cost.

Sales & POS

90

Selling — quotations and orders, invoicing and credit notes, customer records and statements, receipts and collections, and point of sale with shift reconciliation.

Finance & Accounting

43

Money — chart of accounts and journals, expenses, budgets and controls, vendor payments, the payments register, aging reports, and period close.

Assets

16

Asset register — tagging and custody, assignment and location history, condition and verification, maintenance, depreciation schedules, and disposal.

Vendors & Suppliers

17

The supply base — supplier records and documents, performance scoring, the vendor portal and collaboration, and vendor-side self-service.

Reports & Analytics

24

Seeing the business — the report catalog, BI Studio and custom report builder, saved filters and scheduled reports, dashboards, and predictive insights.

Workflow & Automation

5

Making the system act — approval workflows, rules and triggers, the unified action queue, exception handling, alerts and notifications, and scheduled jobs.

Docs

225

Core product documentation, module explainers, operating concepts, and platform overviews.

Browse Help Sections

Docs, guides, troubleshooting, billing, security, integrations, mobile, and releases

Each article is backed by approved public knowledge and links back to the authoritative AWRA resource for deeper context. Tap a section to expand it.

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Security

252

Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.

AWRA Blog

Best ERP Software for NGOs in Kenya (2026)

What NGO teams should look for in an ERP — donor fund segregation, procurement governance, asset registers, and Kenya-specific compliance — with a practical evaluation checklist.

AWRA Blog

Beyond Percentages: Fixed-Sum and Floor-Area Charges

A fixed sum per document, and a turnover tax with a floor derived from floor area. Neither is a percentage of a line, both are real obligations — how to record each one today, and the fixed-charge rate types we can add to your workspace.

AWRA Blog

Blind Counts: Counting Without Seeing the Expected Figure

A count taken with the expected figure visible is a confirmation, not a measurement — and a confirmation that agrees tells you nothing. What blind counting reveals, who is allowed to unhide the figure, and why the audit trail on looking matters more than the hiding.

AWRA Blog

Budgets & Vote Heads: Keeping a Term Inside Its Plan

A budget approved in January and consulted in November is a forecast that was overtaken. Vote heads as controls with owners, why committed spend is the number that matters, and budgeting by term rather than by thirds.

AWRA Blog

Church Asset Registers & Procurement Governance

Churches buy constantly and own more than they realize — yet do both on trust and memory. Governing the spending and registering the assets is stewardship the members are entitled to expect.

AWRA Blog

Cloud ERP in Africa: Connectivity, Offline Mode & Data Residency

Three questions vendors answer with the wrong facts. "Is it cloud" is not about uptime, "does it work offline" is not about caching, and "where is our data" is not a yes-or-no. Including the twenty-minute demo script that settles the second one.

AWRA Blog

Compliance Dates That Have No Season

When every supplier certificate renews on its own anniversary, no review interval works and the failure is silent. What a system can do about it, and the difference between a countdown and a check.

AWRA Blog

Cooperative Operations Software in Rwanda: Intake, Ledgers & Governance

Cooperatives are central to Rwanda's economy and held to a high governance bar. The operational disciplines — member intake, transparent ledgers, procurement, assets — that keep a cooperative's trust, and an honest line on where operations software stops and core banking begins.

AWRA Blog

Designing User Roles Before Go-Live

Two hours before go-live, permission design is politically free. Six months later it costs a week and makes enemies. How to build roles from the four separations that matter, against 255 permissions — and where the model stops.

AWRA Blog

Destination-Based Sales Tax Needs a Destination

US sales tax follows the customer. Our customer record holds a latitude to seven decimal places and no state field — and the question turns out to be asked in four places in our own code and answered from the organization every time.

AWRA Blog

EBM, RRA & VAT in Rwanda: What to Look For in a System

RRA's EBM is one of the most digital tax regimes in the region — and one of the most over-claimed lines in software demos. What EBM and 18% VAT actually require, what an operations system should and should not claim, and how to buy on evidence.

AWRA Blog

EFRIS & VAT in Uganda: What Your Business System Should Handle

The most oversold line in Ugandan software buying, explained straight: what URA's EFRIS and 18% VAT actually require, what an operations system should and should not claim to do, and how to buy on evidence rather than a confident tone of voice.

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