AWRA Help Center
Search the same approved public knowledge source used by AwraIQ. Results stay grounded in published AWRA resources, so buyers, customers, and support teams work from one source of truth.
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Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.
Stock control — item master and locations, counts and adjustments, transfers and approvals, traceability and quality holds, replenishment, and warehouse operations.
Buying — requisitions and approvals, RFQs and quotation comparison, purchase orders and receiving, three-way matching, supplier prequalification, and landed cost.
Selling — quotations and orders, invoicing and credit notes, customer records and statements, receipts and collections, and point of sale with shift reconciliation.
Money — chart of accounts and journals, expenses, budgets and controls, vendor payments, the payments register, aging reports, and period close.
Asset register — tagging and custody, assignment and location history, condition and verification, maintenance, depreciation schedules, and disposal.
The supply base — supplier records and documents, performance scoring, the vendor portal and collaboration, and vendor-side self-service.
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Browse Help Sections
Each article is backed by approved public knowledge and links back to the authoritative AWRA resource for deeper context. Tap a section to expand it.
Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.
AWRA Blog
Twelve movement actions are declared in the code. Nine are written by something. The gap between those two numbers is where most custody claims live — and the page that got this right did so by listing what the service writes, not what the module is called.
AWRA Blog
The Philippines requires nine disclosures before a consumer credit sale is consummated, and two of them are different interest rates. Our invoice holds a balance and a due date; the word instalment appears nowhere in the codebase.
AWRA Blog
Move your own goods between your own warehouses across a state line and you have made a taxable supply. Four obligations follow, all of them triggered by storekeepers and discovered by accountants.
AWRA Blog
We built anomaly detection into this product. It watches for items selling below cost, on thin margins, or priced at zero — every one of them a question about money coming in. It has never once looked at stock going out, which is the direction things actually disappear in.
AWRA Blog
The offering is the hardest money to handle: cash, collected in trust, counted by volunteers. Getting it right protects the money, the counters, and the confidence of everyone who gives.
AWRA Blog
An email address can be an organisation owner, a staff account or a supplier login, and it cannot be two of them. The check that enforces it is deliberately unscoped — because its failure direction points the wrong way.
AWRA Blog
Jamaica charges 15%, 25% and 10% under a single tax, and the 10% ends on 1 April 2027. Configuration screens ask which country you are in, which for a great many businesses is the wrong question entirely.
AWRA Blog
A customer tax profile carries an exemption and a rate override. Ticking the exemption genuinely exempts them. Typing the override does nothing, on purpose, and the page says so. The rule that separates the two is the most useful thing here.
AWRA Blog
A Brazilian invoice line can carry four or five taxes at once, owed to three levels of government. Ours has one column for tax — which is a counting problem rather than a rate problem, and the reform makes the count go up before it comes down.
AWRA Blog
A member you sell fertiliser to and buy maize from is a customer and a vendor, and nothing joins the two records. The instrument that gets you most of the way there, the sequence that survives an audit, and the accounting hole to tell your accountant about first.
AWRA Blog
A table with one row per country claims each country has one rate. True for most. For the rest it is a category error — and ours does not merely inform, it writes the value into an organization's settings and never revisits it.
AWRA Blog
An open-source ERP can do the job — the real question is who makes it do the job and keeps it running. An honest comparison on total cost, implementation, developer dependency, and eTIMS/M-Pesa compliance.
AWRA Blog
Invoices the state validates before your customer sees them, a deduction that waits on something your warehouse does, and legal limits denominated in a unit that is revalued while you sleep.
AWRA Blog
Sector rates that run above the standard one in one country and below it in the next, a return that is a claim rather than a bill, and compliance dates that belong to each supplier.
AWRA Blog
SARS, the rand zone and SADC — the most formalised audit expectations on the continent.
AWRA Blog
Rwanda expects documentation by default — procurement chains, living asset registers, and donor funds where the record is a by-product of the transaction, not a scramble.
AWRA Blog
Law, audit, and consulting firms sell time — but still run on operations they never systematize: which engagements make money, whether client funds are separate, and where the firm's money goes.
AWRA Blog
Whatever a vendor charges for, you will ration without deciding to. Per-user pricing pushes you into shared logins; per-module pricing breaks the records-referencing-records that made an integrated system worth buying. How to read either shape.
AWRA Blog
Count continuously or count occasionally and trust the math between? The choice decides how fresh your numbers are, what shrinkage you can see, and how much month-end hurts.
AWRA Blog
Year-end is only painful when treated as an event instead of a consequence. The practical close checklist for a Kenyan SME — and how to make next year's close a formality.
AWRA Blog
An asset can be missing, or broken, or a third thing your register has no word for: present, working, and not lawfully permitted to operate. The certificate that makes a crane legal is a date on a piece of paper, and the machine gives no sign at all when it passes.
AWRA Blog
NPO governance is judged on reconstructability — supplier evidence, approvals that held, and funded assets you can still find three years later. Including the honest line on B-BBEE reporting.
AWRA Blog
The seven procurement problems behind most NGO audit findings — emergency purchases, quotation theatre, undocumented approvals — and the fixes that hold up in the field.
AWRA Blog
The bon de commande, bon de livraison and facture are a three-way match under different names — and a donor auditor who reads only English is a governance risk nobody budgets for.
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