AWRA Help Center
Search the same approved public knowledge source used by AwraIQ. Results stay grounded in published AWRA resources, so buyers, customers, and support teams work from one source of truth.
What is new, release notes, changelog history, status updates, and product change tracking.
Human Resources — employee records, leave, attendance and time, payroll and payslips, and employee self-service.
Delivery management — projects and tasks, Kanban board and my tasks, planning and Gantt, agile sprints, time and budget tracking, and flexibility (labels, checklists, templates).
Support desk — tickets, department queues, categories and assignment, SLA timers and escalation, the public intake portal, and staff self-service (My Tickets).
Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.
APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.
Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.
Pricing, plans, subscriptions, ROI estimates, billing conversations, and commercial review.
AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.
Implementation, onboarding, migration, demos, training, rollout, and customer success guidance.
Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.
Stock control — item master and locations, counts and adjustments, transfers and approvals, traceability and quality holds, replenishment, and warehouse operations.
Buying — requisitions and approvals, RFQs and quotation comparison, purchase orders and receiving, three-way matching, supplier prequalification, and landed cost.
Selling — quotations and orders, invoicing and credit notes, customer records and statements, receipts and collections, and point of sale with shift reconciliation.
Money — chart of accounts and journals, expenses, budgets and controls, vendor payments, the payments register, aging reports, and period close.
Asset register — tagging and custody, assignment and location history, condition and verification, maintenance, depreciation schedules, and disposal.
The supply base — supplier records and documents, performance scoring, the vendor portal and collaboration, and vendor-side self-service.
Seeing the business — the report catalog, BI Studio and custom report builder, saved filters and scheduled reports, dashboards, and predictive insights.
Making the system act — approval workflows, rules and triggers, the unified action queue, exception handling, alerts and notifications, and scheduled jobs.
Core product documentation, module explainers, operating concepts, and platform overviews.
Browse Help Sections
Each article is backed by approved public knowledge and links back to the authoritative AWRA resource for deeper context. Tap a section to expand it.
Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.
AWRA Help Docs
Dashboard Overview This Dashboard guide helps users read operational cards, trends, alerts, and insight panels without confusing dashboard summaries with final reports. Use this page when you need practical help with Dashboard Overview. It
AWRA Help Docs
Edit Items This Inventory guide helps users manage item records, warehouses, movements, counts, stock evidence, and inventory reports accurately. Use this page when you need practical help with Edit Items. It keeps the older help topic usef
AWRA Help Docs
Finance Overview This Finance guide helps finance users review accounts, journals, ledger activity, budgets, reports, payments, taxes, and reconciliation checks. Use this page when you need practical help with Finance Overview. It keeps the
AWRA Help Docs
Financial Reports This Reports guide helps users choose reports, apply filters, export safely, and explain mismatches with source records. Use this page when you need practical help with Financial Reports. It keeps the older help topic usef
AWRA Help Docs
Finding Things Fast The command palette, quick actions, pinned menu items and saved filters — four small features that remove most of the clicking from a working day. AWRA is a wide product. These are the shortcuts that make it feel narrow,
AWRA Help Docs
General Ledger This Finance guide helps finance users review accounts, journals, ledger activity, budgets, reports, payments, taxes, and reconciliation checks. Use this page when you need practical help with General Ledger. It keeps the old
AWRA Help Docs
Inventory Insights Use Inventory Insights to review stockout risk, demand forecasts, top movers, model notes, and smart reorder guidance before creating procurement work. Inventory Insights combines recent movement history, stock on hand, l
AWRA Help Docs
Inventory Overview This Inventory guide helps users manage item records, warehouses, movements, counts, stock evidence, and inventory reports accurately. Use this page when you need practical help with Inventory Overview. It keeps the older
AWRA Help Docs
Inventory Reports This Reports guide helps users choose reports, apply filters, export safely, and explain mismatches with source records. Use this page when you need practical help with Inventory Reports. It keeps the older help topic usef
AWRA Help Docs
Invoices This Sales guide helps users manage customers, quotations, invoices, credit notes, payments, and customer-facing sales records. Use this page when you need practical help with Invoices. It keeps the older help topic useful while li
AWRA Help Docs
Items This Inventory guide helps users manage item records, warehouses, movements, counts, stock evidence, and inventory reports accurately. Use this page when you need practical help with Items. It keeps the older help topic useful while l
AWRA Help Docs
Journal Entries This Finance guide helps finance users review accounts, journals, ledger activity, budgets, reports, payments, taxes, and reconciliation checks. Use this page when you need practical help with Journal Entries. It keeps the o
AWRA Help Docs
Locations & Bins This Inventory guide helps users manage item records, warehouses, movements, counts, stock evidence, and inventory reports accurately. Use this page when you need practical help with Locations & Bins. It keeps the older hel
AWRA Help Docs
Troubleshooting: Missing Menus & Buttons Use this guide when a menu, button, report, warehouse, customer, vendor, approval action, export, or record is not visible. Missing menus and buttons are often caused by role settings, branch or ware
AWRA Help Docs
Troubleshooting: Missing Reports Use this guide when a report, export, dashboard number, financial view, inventory report, or filtered result is missing or looks incomplete. Reports depend on permissions, filters, dates, statuses, branches,
AWRA Help Docs
Newsletters This FAQs guide helps users find plain-language answers to common questions and communication topics. Use this page when you need practical help with Newsletters. It keeps the older help topic useful while linking it into the ne
AWRA Help Docs
Partner Program How to become an AWRA OpsHub partner, the ways you can partner, how revenue share works, and how the partner portal helps you track clients, commissions, deals, and payouts. The AWRA OpsHub Partner Program lets agencies, con
AWRA Help Docs
POS Overview This POS guide helps cashiers and managers handle counter sales, receipts, returns, shifts, payment methods, and stock deduction. Use this page when you need practical help with POS Overview. It keeps the older help topic usefu
AWRA Help Docs
Procurement Insights This Dashboard guide helps users read operational cards, trends, alerts, and insight panels without confusing dashboard summaries with final reports. Use this page when you need practical help with Procurement Insights.
AWRA Help Docs
Procurement Officer Help Path Procurement officers turn business needs into approved requests, RFQs, vendor quotations, purchase orders, receiving follow-up, and supplier review. Procurement work connects requesting teams, approvers, vendor
AWRA Help Docs
Procurement Overview This Procurement guide helps users manage requests, approvals, RFQs, quotations, purchase orders, receiving follow-up, and supplier review. Use this page when you need practical help with Procurement Overview. It keeps
AWRA Help Docs
Procurement Reports This Reports guide helps users choose reports, apply filters, export safely, and explain mismatches with source records. Use this page when you need practical help with Procurement Reports. It keeps the older help topic
AWRA Help Docs
Purchase Orders This Procurement guide helps users manage requests, approvals, RFQs, quotations, purchase orders, receiving follow-up, and supplier review. Use this page when you need practical help with Purchase Orders. It keeps the older
AWRA Help Docs
Quotation Evaluation This Procurement guide helps users manage requests, approvals, RFQs, quotations, purchase orders, receiving follow-up, and supplier review. Use this page when you need practical help with Quotation Evaluation. It keeps
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