AWRA Help Center
Search the same approved public knowledge source used by AwraIQ. Results stay grounded in published AWRA resources, so buyers, customers, and support teams work from one source of truth.
What is new, release notes, changelog history, status updates, and product change tracking.
Human Resources — employee records, leave, attendance and time, payroll and payslips, off-cycle and final-settlement runs, employee loans, headcount planning, expiry alerts, and employee self-service.
Delivery management — projects and tasks, Kanban board and my tasks, planning and Gantt, agile sprints, time and budget tracking, and flexibility (labels, checklists, templates), resource capacity and the portfolio dashboard.
Support desk — tickets, department queues, categories and assignment, SLA timers and escalation, the public intake portal, satisfaction ratings, the knowledge base, WhatsApp intake, and staff self-service (My Tickets).
Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.
APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.
Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.
Pricing, plans, subscriptions, ROI estimates, billing conversations, and commercial review.
AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.
Implementation, onboarding, migration, demos, training, rollout, and customer success guidance.
Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.
Stock control — item master and locations, counts and adjustments, transfers and approvals, traceability and quality holds, replenishment, and warehouse operations.
Buying — requisitions and approvals, RFQs and quotation comparison, purchase orders and receiving, three-way matching, supplier prequalification, and landed cost.
Selling — quotations and orders, invoicing and credit notes, customer records and statements, receipts and collections, and point of sale with shift reconciliation.
Money — chart of accounts and journals, expenses, budgets and controls, vendor payments, the payments register, aging reports, period close, certified statements and the VAT return.
Asset register — tagging and custody, assignment and location history, condition and verification, maintenance, depreciation schedules, and disposal.
The supply base — supplier records and documents, performance scoring, the vendor portal and collaboration, and vendor-side self-service.
Seeing the business — the report catalog, BI Studio and custom report builder, saved filters and scheduled reports, dashboards, and predictive insights.
Browse Help Sections
Each article is backed by approved public knowledge and links back to the authoritative AWRA resource for deeper context. Tap a section to expand it.
Money — chart of accounts and journals, expenses, budgets and controls, vendor payments, the payments register, aging reports, period close, certified statements and the VAT return.
Vendor Payments
Pay a vendor's bank account at any supported bank by Paystack transfer from your own Paystack wallet. The first time, you enter the bank and account number; AWRA validates it, confirms the account name, and saves it as a reusable recipient for future payments. Your live wallet balance is shown before you confirm, and the transfer is blocked if there are not enough funds.
AWRA Public Page
Run petty cash floats on the imprest system, and give staff advances that are retired against receipts. Each float is its own ledger account, a payment cannot spend money the box does not hold, the top-up is worked out for you, and every advance stays a named balance until receipts or returned cash clear it.
AWRA OpsHub solutions
Operations software for Kenyan property managers and landlords: referenced rent and service-charge collection with M-Pesa reconciliation, aged arrears with reminders, and approved repair spend. The property, unit and lease layer is roadmap, and this page says which parts.
AWRA Public Page
Accounting Insights reads your ledger the way a controller would if they had time to do it every morning: where cash actually moved, which entries are unusually large for your workspace, and what changed since yesterday. Every figure is a query against your own data with a threshold you set.
AWRA Public Page
Every account in AWRA OpsHub carries two identities: the name you chose, and a stable system key underneath it. Reports and postings are wired to the key. So you can rename "Operating Expenses" to "Overheads" on a Tuesday afternoon and nothing anywhere stops working.
AWRA Public Page
Blog Category All blog articles Archives Search articles in . Earlier articles No articles match your search yet — try another keyword. Articles coming soon We're writing guides right now. Meanwhile, explore the rest of the blog.
AWRA Public Page
A close checklist reads the ledger for you — journals still unposted, banks not reconciled, depreciation not run, a trial balance that does not balance — and sits beside the steps your team does by hand.
Operations Glossary
Recording transactions in foreign currencies alongside a base reporting currency.
Operations Glossary
Recognising income and expenses when they are earned or incurred, not when cash moves.
Operations Glossary
Building each budget from nothing rather than adjusting last year’s.
Operations Glossary
An estimated allowance for receivables you do not expect to collect.
Operations Glossary
A listing of all account balances used to check the ledger is in balance.
Operations Glossary
Money your business owes to suppliers for goods or services received.
Operations Glossary
The master record of every financial transaction, organised by account.
Operations Glossary
The process of finalising and locking a period’s financial records.
Operations Glossary
A single balanced record of debits and credits posted to the ledger.
Operations Glossary
The structured list of accounts transactions can be posted to.
Operations Glossary
Matching ledger cash records against the bank statement.
Operations Glossary
A staff request for reimbursement of costs paid personally.
Operations Glossary
A payment made in advance for benefit not yet received.
Operations Glossary
A small cash float held for minor, immediate purchases.
Page 2 of 2 · 45 articles
For rollout planning, enterprise procurement, billing, security review, or customer support, share the context and we will route it to the right owner.
