AWRA Help Center
Search the same approved public knowledge source used by AwraIQ. Results stay grounded in published AWRA resources, so buyers, customers, and support teams work from one source of truth.
What is new, release notes, changelog history, status updates, and product change tracking.
Human Resources — employee records, leave, attendance and time, payroll and payslips, and employee self-service.
Delivery management — projects and tasks, Kanban board and my tasks, planning and Gantt, agile sprints, time and budget tracking, and flexibility (labels, checklists, templates).
Support desk — tickets, department queues, categories and assignment, SLA timers and escalation, the public intake portal, and staff self-service (My Tickets).
Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.
APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.
Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.
Pricing, plans, subscriptions, ROI estimates, billing conversations, and commercial review.
AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.
Implementation, onboarding, migration, demos, training, rollout, and customer success guidance.
Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.
Stock control — item master and locations, counts and adjustments, transfers and approvals, traceability and quality holds, replenishment, and warehouse operations.
Buying — requisitions and approvals, RFQs and quotation comparison, purchase orders and receiving, three-way matching, supplier prequalification, and landed cost.
Selling — quotations and orders, invoicing and credit notes, customer records and statements, receipts and collections, and point of sale with shift reconciliation.
Money — chart of accounts and journals, expenses, budgets and controls, vendor payments, the payments register, aging reports, and period close.
Asset register — tagging and custody, assignment and location history, condition and verification, maintenance, depreciation schedules, and disposal.
The supply base — supplier records and documents, performance scoring, the vendor portal and collaboration, and vendor-side self-service.
Seeing the business — the report catalog, BI Studio and custom report builder, saved filters and scheduled reports, dashboards, and predictive insights.
Making the system act — approval workflows, rules and triggers, the unified action queue, exception handling, alerts and notifications, and scheduled jobs.
Core product documentation, module explainers, operating concepts, and platform overviews.
Browse Help Sections
Each article is backed by approved public knowledge and links back to the authoritative AWRA resource for deeper context. Tap a section to expand it.
Buying — requisitions and approvals, RFQs and quotation comparison, purchase orders and receiving, three-way matching, supplier prequalification, and landed cost.
AWRA Blog
Our point-of-sale table accepts three payment methods and refuses everything else at the database level. One of the three is the brand name of a Kenyan product, and it is the only payment column in the product that constrains its own values.
AWRA OpsHub solutions
Procurement software for Kenyan businesses and institutions: requisitions, approval workflows, RFQs, quotation comparison, three-way matching, and supplier performance.
AWRA Public Page
Rent, utilities, subscriptions, bank fees, one-off reimbursements. AWRA Expense Management captures the spend that lives outside procurement and posts a balanced journal to your ledger automatically — no month-end catch-up, no shadow spreadsheet.
AWRA Public Page
AWRA Predictive Insights combines demand forecasting, procurement signal monitoring, operational risk scoring, and scenario simulation into one execution-ready command center. Teams can stop reacting to yesterday's reports and start planning from tomorrow's probabilities.
AWRA Public Page
Procurement teams are under pressure to shorten cycle times, reduce exceptions, and prove supplier reliability. AWRA Procurement Analytics Suite combines tracking, quality, quotation, and supplier signals in one system so decisions happen earlier and with better evidence.
AWRA Public Page
Procurement fails quietly. Nothing errors when a requisition sits for nine days, when an order slips past its promised date, or when a supplier's price drifts up twenty per cent across four orders.
AWRA Public Page
Blog Category All blog articles Archives Search articles in . Earlier articles No articles match your search yet — try another keyword. Articles coming soon We're writing guides right now. Meanwhile, explore the rest of the blog.
AWRA Public Page
Invite suppliers, manage quote deadlines, collect structured responses, compare offers side-by-side, and preserve the evidence behind every award decision.
AWRA Public Page
Bring supplier participation, RFQ responses, PO acknowledgement, delivery updates, communication history, and performance signals into one governed procurement record.
AWRA Public Page
Settle approved purchase orders by M-Pesa or bank transfer straight from your own account — B2C to a supplier's phone, B2B to a paybill or till, or a Paystack transfer to a vendor's bank account — and watch the payment post itself back onto the PO balance.
AWRA Public Page
We give invited suppliers a clear, secure workspace to respond to RFQs, submit quotations, review purchase orders, and keep buyer collaboration out of scattered email threads.
Operations Glossary
The transport document for air freight, used as a receipt but not as title.
Operations Glossary
Scoring supplier submissions against agreed criteria to select a winner.
Operations Glossary
The carrier document that acts as receipt, contract and title for sea freight.
Operations Glossary
A single PO covering multiple deliveries over a period at agreed terms.
Operations Glossary
The rate at which customers stop buying over a period.
Operations Glossary
A licensed agent who handles customs formalities for an importer.
Operations Glossary
A personal interest that could improperly influence a buying decision.
Operations Glossary
An off-port facility where containers are unpacked, stored and cleared.
Operations Glossary
The seller delivers to your door with all duties and clearance paid.
Operations Glossary
Deliberately qualifying two suppliers for the same item.
Operations Glossary
Running the purchasing process electronically end to end.
Operations Glossary
An agent who arranges transport of goods on your behalf.
Operations Glossary
The international tariff classification code that determines duty on a product.
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