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Release Notes

44

What is new, release notes, changelog history, status updates, and product change tracking.

HR & People

248

Human Resources — employee records, leave, attendance and time, payroll and payslips, and employee self-service.

Projects & Tasks

87

Delivery management — projects and tasks, Kanban board and my tasks, planning and Gantt, agile sprints, time and budget tracking, and flexibility (labels, checklists, templates).

Support & Helpdesk

53

Support desk — tickets, department queues, categories and assignment, SLA timers and escalation, the public intake portal, and staff self-service (My Tickets).

Mobile / Scanner

92

Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.

Integrations

200

APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.

Security

257

Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.

Billing

177

Pricing, plans, subscriptions, ROI estimates, billing conversations, and commercial review.

AWRA Academy

855

AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.

Setup Guides

136

Implementation, onboarding, migration, demos, training, rollout, and customer success guidance.

Troubleshooting

164

Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.

Inventory & Warehouse

187

Stock control — item master and locations, counts and adjustments, transfers and approvals, traceability and quality holds, replenishment, and warehouse operations.

Procurement & Sourcing

65

Buying — requisitions and approvals, RFQs and quotation comparison, purchase orders and receiving, three-way matching, supplier prequalification, and landed cost.

Sales & POS

86

Selling — quotations and orders, invoicing and credit notes, customer records and statements, receipts and collections, and point of sale with shift reconciliation.

Finance & Accounting

43

Money — chart of accounts and journals, expenses, budgets and controls, vendor payments, the payments register, aging reports, and period close.

Assets

16

Asset register — tagging and custody, assignment and location history, condition and verification, maintenance, depreciation schedules, and disposal.

Vendors & Suppliers

15

The supply base — supplier records and documents, performance scoring, the vendor portal and collaboration, and vendor-side self-service.

Reports & Analytics

23

Seeing the business — the report catalog, BI Studio and custom report builder, saved filters and scheduled reports, dashboards, and predictive insights.

Workflow & Automation

5

Making the system act — approval workflows, rules and triggers, the unified action queue, exception handling, alerts and notifications, and scheduled jobs.

Docs

220

Core product documentation, module explainers, operating concepts, and platform overviews.

Browse Help Sections

Docs, guides, troubleshooting, billing, security, integrations, mobile, and releases

Each article is backed by approved public knowledge and links back to the authoritative AWRA resource for deeper context. Tap a section to expand it.

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Procurement & Sourcing

65

Buying — requisitions and approvals, RFQs and quotation comparison, purchase orders and receiving, three-way matching, supplier prequalification, and landed cost.

Operations Glossary

Import Duty

Tax charged on goods entering a country, based on their classified value.

Operations Glossary

Maverick Spend

Purchasing made outside approved processes or contracts.

Operations Glossary

Open Purchase Order

A PO that has been issued but not yet fully received and invoiced.

Operations Glossary

Procure-to-Pay

The end-to-end process from requisition to supplier payment.

Operations Glossary

Punchout Catalogue

Shopping a supplier’s live catalogue from inside your own purchasing system.

Operations Glossary

Purchase Order

A formal buyer document authorising a purchase from a supplier.

Operations Glossary

Purchase Requisition

An internal request to buy, submitted for approval before a PO is raised.

Operations Glossary

Strategic Sourcing

A data-driven approach to selecting suppliers for long-term value.

Operations Glossary

Tender

A formal, structured competitive bidding process, common in public buying.

Operations Glossary

Three-Way Match

Verifying a supplier invoice against the PO and the goods received before paying.

RFQ & Quotation Comparison

AI quote analysis

When vendors respond to an RFQ, AWRA ranks the quotes by price, distance, and delivery time, then writes a plain-language summary recommending the best vendor and explaining the trade-offs. Editing a quote re-runs the analysis automatically, and the recommendation is advisory — a human approves the award.

Strategic Sourcing

Supplier strategy

Strategic sourcing helps teams evaluate suppliers, compare options, and improve procurement decisions with stronger visibility.

Strategic Sourcing

Vendor performance & scorecards

Strategic Sourcing tracks vendor performance — spend, on-time delivery, lead time, quality, disputes, and price drift — in reliability scorecards, with a plain-language AI assessment of whether to rely on, watch, or review each vendor. Approved suppliers carry their prequalification provenance through to these scorecards.

Supplier Prequalification

AI scoring & risk flags (advisory)

Each application gets an advisory AI suitability score (0–100) with a short rationale and risk flags — based on the supplier's details, document completeness, and any custom fields. Reviewers can compare applicants by category, request more information, approve, or reject. AI is advisory only; a human always makes the final decision.

Vendor Portal

Vendor collaboration

The vendor portal helps suppliers and internal teams collaborate on RFQs, quotations, purchase orders, shipping updates, and document exchange.

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