AWRA Help Center
Search the same approved public knowledge source used by AwraIQ. Results stay grounded in published AWRA resources, so buyers, customers, and support teams work from one source of truth.
What is new, release notes, changelog history, status updates, and product change tracking.
Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.
APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.
Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.
Pricing, plans, subscriptions, ROI estimates, billing conversations, and commercial review.
AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.
Implementation, onboarding, migration, demos, training, rollout, and customer success guidance.
Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.
Core product documentation, module explainers, operating concepts, and platform overviews.
Browse Help Sections
Each article is backed by approved public knowledge and links back to the authoritative AWRA resource for deeper context. Tap a section to expand it.
AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.
AWRA Academy
Transfer Lifecycle Advanced modules Advanced 42 min fa-arrow-right-arrow-left Control approve all, dispatch all, receive all, reject, return to source, and partial transfer handling. Learn AWRA advanced transfer lifecycle: approve all, disp
AWRA Academy
Trash Impact Preview governance Intermediate 40 min fa-arrows-split-up-and-left Understand downstream impact before restore or force delete. Learn AWRA trash impact preview: Understand downstream impact before restore or force delete. Expla
AWRA Academy
Trash Recovery Foundations governance Intermediate 40 min fa-trash-arrow-up Recover users, items, vendors, customers, assets, and custom field records. Learn AWRA trash recovery foundations: Recover users, items, vendors, customers, assets,
AWRA Academy
Trash, Recovery, and Legal Holds governance Advanced 45 min fa-trash-arrow-up Control restore, impact preview, force-delete approvals, legal holds, purge windows, and deletion evidence. Learn AWRA trash, recovery, legal holds, restore, impa
AWRA Academy
Trial Balance Review modules Intermediate 40 min fa-scale-balanced Review account balance checks, imbalance clues, and close preparation. Learn AWRA trial balance review: Review account balance checks, imbalance clues, and close preparation
AWRA Academy
Trial to Paid Conversion governance Intermediate 40 min fa-arrow-trend-up Full access trial, expiry, onboarding prompts, and upgrade path. Learn AWRA trial to paid conversion: Full access trial, expiry, onboarding prompts, and upgrade path.
AWRA Academy
Trust Center Tour implementation Intermediate 40 min fa-lock Security pages, subprocessors, SLA, DPA, and compliance status. Learn AWRA trust center tour: Security pages, subprocessors, SLA, DPA, and compliance status. Explain the public su
AWRA Academy
Units of Measure & Conversions foundations Beginner 35 min fa-ruler-combined Buy in one unit, sell in another, and keep stock honest — how AWRA handles units and conversions. Learn AWRA units of measure — multiple units per item, base units
AWRA Academy
User Lifecycle Management governance Intermediate 40 min fa-user-gear Invite, edit, force logout, disable, restore, delete, and resend welcome. Learn AWRA user lifecycle management: Invite, edit, force logout, disable, restore, delete, and
AWRA Academy
VAT and Exemptions modules Advanced 40 min fa-file-circle-check Govern customer VAT settings, item tax treatment, and exemption rules. Learn AWRA vat and exemptions: Govern customer VAT settings, item tax treatment, and exemption rules. Con
AWRA Academy
Vendor Dashboard Operations modules Beginner 34 min fa-gauge-high Use work queues, deadlines, open RFQs, and purchase orders from the vendor dashboard. Learn AWRA vendor dashboard operations: Use work queues, deadlines, open RFQs, and purch
AWRA Academy
Vendor Login and MFA modules Beginner 34 min fa-lock Secure vendor access with login controls, reminders, password reset, and cross-access prevention. Learn AWRA vendor login and mfa: Secure vendor access with login controls, reminders, pas
AWRA Academy
Vendor Master Governance modules Intermediate 42 min fa-address-book Govern vendor onboarding, contacts, terms, bank-risk habits, and lifecycle status. Learn AWRA vendor master governance: Govern vendor onboarding, contacts, terms, bank-ris
AWRA Academy
Vendor PO Acknowledgement modules Intermediate 34 min fa-clipboard-check Accept, reject, update shipping, and follow buyer communication protocol for purchase orders. Learn AWRA vendor po acknowledgement: Accept, reject, update shipping, an
AWRA Academy
Vendor Portal Foundations modules Beginner 42 min fa-store Teach suppliers how to use the portal for login, RFQs, quotations, PO acknowledgement, and shipping updates. Learn AWRA Vendor Portal foundations: supplier login, RFQs, quotations,
AWRA Academy
Vendor Quotation Management modules Intermediate 34 min fa-file-pen Manage quotation edits, attachments, statuses, and buyer expectations. Learn AWRA vendor quotation management: Manage quotation edits, attachments, statuses, and buyer expe
AWRA Academy
Vendor RFQ Response modules Beginner 34 min fa-reply Read RFQs, prepare quotations, attach evidence, and submit supplier responses. Learn AWRA vendor rfq response: Read RFQs, prepare quotations, attach evidence, and submit supplier response
AWRA Academy
Vendor Support Playbook modules Intermediate 34 min fa-life-ring Resolve common quote issues, access issues, reminders, and supplier escalations. Learn AWRA vendor support playbook: Resolve common quote issues, access issues, reminders, and
AWRA Academy
Verify the authenticity of an AWRA Academy certificate by its unique code.
AWRA Academy
Warehouse & Locations foundations Beginner 35 min fa-warehouse Model where stock physically lives — warehouses, locations, bins and zones — so on-hand always has a real place. Learn AWRA warehouse and location management — warehouses, locat
AWRA Academy
Warehouse Manager Certification modules Advanced 42 min fa-user-tie Certify warehouse manager control across exceptions, KPIs, transfers, scanner quality, and team routines. Learn AWRA warehouse manager certification: controls, exceptions,
AWRA Academy
Warehouse Mobile Day in Life modules Beginner 42 min fa-mobile-screen Run a mobile warehouse day across receiving, moving, counting, scanning, and sync checks. Learn AWRA warehouse mobile day in life: receiving, moving, counting, scanning,
AWRA Academy
Warehouse Setup Deep Dive modules Beginner 42 min fa-warehouse Set up warehouses, locations, bins, naming rules, and permissions for controlled stock work. Learn AWRA warehouse setup: warehouses, locations, bins, naming, permissions, stock
AWRA Academy
Warehouse Slotting modules Intermediate 42 min fa-boxes-packing Design default zones, pick locations, receiving areas, and slotting rules for faster warehouse flow. Learn AWRA warehouse slotting: default zones, pick locations, receiving are
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